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Copthorne Hotel and Resort Queenstown Lakefront

Property class: 4

Choose dates to view prices

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

A room with a view of mountains and a lake. There is a round table and two chairs.
A balcony with a view of a lake and mountains, featuring outdoor seating and a glass railing.
A spacious lobby with a high ceiling, a reception desk, a chandelier, and a sign reading "Impressions".
A modern building with a distinctive red roof and large windows, set against a backdrop of snow-capped mountains.
A hotel room with a bed, a desk, a TV, a view of a lake and mountains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Breakfast available
  • Business services

Explore the area

View in a map
27 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite 1 King

A hotel room with a large bed, a chair, a nightstand, and a view of a lake and mountains.

Suite 1 King

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Lake View

A hotel room with two beds, a TV, a desk, and a window with a view of trees.

Superior Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a minibar.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, and a view of a mountain and lake.

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(22 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

About the neighborhood

Queenstown

Located in Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront is within a 5-minute walk of sights such as Queenstown Gardens and Queenstown Beach. This 4-star hotel has 187 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a hot tub.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 8 min walk - 0.5 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • Skyline Queenstown - 15 min walk - 0.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Holiday Inn Express & Suites Queenstown by IHG - ‬2 min walk
  • ‪Rata - ‬6 min walk
  • ‪Botswana Butchery - ‬7 min walk
  • ‪Odd Saint - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Guests of Copthorne Hotel and Resort Queenstown Lakefront enjoy free WiFi in public areas, a hot tub, and conference space. Self parking is available for NZD 20 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 40.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Are free cancellation options available at Copthorne Hotel and Resort Queenstown Lakefront?

Copthorne Hotel and Resort Queenstown Lakefront provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on Oct 11, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Copthorne Hotel and Resort Queenstown Lakefront?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Gardens and St Josephs Parish, and within a short walk of Queenstown Beach. You'll also find Queenstown Mall and Lake Wakatipu less than a mile away.

Does Copthorne Hotel and Resort Queenstown Lakefront have a casino at the property?

No, Copthorne Hotel and Resort Queenstown Lakefront doesn't have a casino.

Is there an indoor pool at Copthorne Hotel and Resort Queenstown Lakefront?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Does Copthorne Hotel and Resort Queenstown Lakefront feature a restaurant that includes a breakfast menu?

Yes, Copthorne Hotel and Resort Queenstown Lakefront serves buffet breakfast for a surcharge each morning at Impressions Restaurant.

Does Copthorne Hotel and Resort Queenstown Lakefront allow pets to stay free of charge?

No, pets aren't allowed at Copthorne Hotel and Resort Queenstown Lakefront though service animals are welcome.

Where is the closest airport to Copthorne Hotel and Resort Queenstown Lakefront?

The closest major airport to Copthorne Hotel and Resort Queenstown Lakefront is Queenstown Intl. Airport (ZQN), which is 4.3 mi away (8 minutes by car).

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 min walk to main shops. Eaay parking and friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel on the older side and probably needs an upgrade although the room size and bathroom were very generous, great location 5 minute walk to the CBD view from balcony was amazing, could see the remarkables and the lake
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It’s true that it is looking a bit dated, but our room was fantastic, seperate bedroom, balcony with great view. Safe on site parking.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry service was a real plus!
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room ! Nice hotel but too big and hard to find a room it’s like a maze
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Very comfortable bed. Good location to town central. Value for money very expensive in comparison to far better motels at a much cheaper price
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy that we stay in Copthorne Lakeview Hotel
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Food delivered to room service was not good, food was overcooked. Hotel itself was good, great location ,walking distance to all the attractions in Queenstown.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning view from the room. The property is getting a little tired but still very functional. It is quite a large complex and does take a little navigation. It is a nice walk in to the town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great views. Dinning area looks like it’s from the 80s😭
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in Queenstown is expensive, but good selection at breakfast. Staff always very friendly. Rooms clean. However, shower in rooms could do with an upgrade as no real power & set quite low on the wall.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on front reception were very good rooms were also good and clean they suited the stay
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Easy 7-10min walk, downhill. Walk through a pathway among trees, then the lake awaits.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Helpful staff. Great spa
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Our Check n was an exceptional success expierence in customer service ! Thank you !!!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a Reno. Staff great
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We had a gorgeous view of river and mountains, which we paid for. The room was clean but looks tired and needs freshening up. The staff we met were friendly and helpful. The room signage was confusing. Overall a great stay for 1 night.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Stayed 6 nights in Dec 2025