Zel Punta Cana – All Inclusive

Mediterranean property with 4 restaurants and 2 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy al fresco dining with ocean views from this beachside restaurant's outdoor seating area.

Welcome to our hotel lobby, featuring a round table with amenities, a reception desk, and a cozy seating area.

Enjoy a meal amidst lush greenery and palm trees in this serene outdoor dining area.

Relax by the pool surrounded by lush palm trees and thatched-roof structures.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pet friendly
Room service
Gym

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Cocotal Golf and Country Club
‪13 min walk‬
Los Corales Beach
‪16 min walk‬
Bavaro Beach
‪10 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

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Room options

Zel Suite

Very good

796 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Zel Swimup Suite

Good

807 sq ft
Sleeps 4
2 Double Beds OR 1 King Bed

Zel Two Bedroom Master Suite Swimup

Exceptional

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

Very good

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds

Zel Master Suite

Excellent

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

Good

1076 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

3531 sq ft
Sleeps 8
1 King Bed and 2 Queen Beds

Suite Master with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Room Deluxe with Pool View

Sleeps 4
2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Suite Master with Pool View

Sleeps 4
1 Double Sofa Bed and 2 Double Beds

Double Suite Master with Garden View

Sleeps 6

Room Standard with Garden View

Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Suite Master with Pool View

Sleeps 6

Suite Master with Garden View

Sleeps 1

Suite Master with Pool View

Sleeps 1

Room Deluxe with Pool View

Sleeps 1

Suite Standard with Garden View

Sleeps 1

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana – All Inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

Cocotal Golf and Country Club - 13 min walk - 0.7 miles
Los Corales Beach - 16 min walk - 0.9 miles
Cortecito Beach - 5 min drive - 1.7 miles
Downtown Punta Cana - 8 min drive - 3.8 miles
Bavaro Beach - 10 min drive - 2.7 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Lobby Bar - ‬10 min walk
‪World Cafe - ‬1 min drive
‪Lobby Bar - ‬8 min walk
‪Seaside Grill - ‬6 min drive
‪Riviera Restaurant - ‬6 min walk

About this property

Zel Punta Cana – All Inclusive

Mediterranean property with 4 restaurants and 2 outdoor pools

Zel Punta Cana – All Inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.

Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Relax by the serene pool surrounded by palm trees and shaded lounge chairs.

Pool
All inclusive
Spa
Pet friendly

$347 nightly

Aug 28 - Aug 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free secured self parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No elevator
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for DOP 3150 per pet, per night
Dogs only
2 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
New Year's Day gala dinner fee
Christmas Day gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 6:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana – All Inclusive?

Zel Punta Cana – All Inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana – All Inclusive?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana – All Inclusive on Aug 24, 2025 start from $282.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana – All Inclusive?

Zel Punta Cana – All Inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana – All Inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Zel Punta Cana – All Inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana – All Inclusive?

AUA Spa is the property's spa and services include Thai massages, Swedish massages, Ayurvedic treatments, and body wraps.

Does Zel Punta Cana – All Inclusive have a casino?

No, Zel Punta Cana – All Inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is Zel Punta Cana – All Inclusive a good place to stay for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Does Zel Punta Cana – All Inclusive have a hot tub?

Yes, this all-inclusive property features private outdoor spa tubs in all guestrooms.

Does Zel Punta Cana – All Inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana – All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana – All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana – All Inclusive for a fee of DOP 3150 per pet, per night.

Does Zel Punta Cana – All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana – All Inclusive?

The closest major airport to Zel Punta Cana – All Inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Zel Punta Cana – All Inclusive host weddings?

There are wedding services available at Zel Punta Cana – All Inclusive if that's in your vacation plans.

Zel Punta Cana – All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Rosa

Traveled with partner

Jun 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very clean and quiet place if you're looking to be at peace and relax for a few days this is the place for that.

Stayed 2 nights in Jun 2025

8/10 Good

SHANICE

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica E

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2025

8/10 Good

Emeterio

Traveled with family and small children, Traveled with family

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quite, beautiful and spacious rooms, very clean. The staff was very friendly and helpful, señor González was excellent. I didn't like that they didn't have much activities. It felt dry, it felt like it was nothing to do after the pool close.

Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Apr 29, 2025

Liked: Property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Asim

Traveled with partner

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great - service was also good - wish there was more restaurants, and the ones that are available aren’t open all the time. - the buffets should have more options, they basically serve the same thing everyday. Wish they had an option for something authentic rather than having food we get in the states.

Stayed 4 nights in Apr 2025

2/10 Terrible

Vedrana

Apr 27, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 3 nights in Apr 2025

10/10 Excellent

Rosanna

Traveled with family

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is very nice and very cozy because is not too big but comfortable for couples, families and groups, due to the space to walk in natural surroundings between the pools, spa, Mexican restaurant . Also the staff is very friendly, knowledgeable, caring and helpful people. The Mediterranean food is very good to maintain healthy during the stay. For my husband and me this is the key of success for this resort. This resort was inaugurated by Rafa Nadal the Spain tennis player. Give this all inclusive hotel a try and you’ll see how it works.

Stayed 4 nights in Apr 2025

6/10 Okay

Fernando, miami

Traveled with family

Apr 23, 2025

Liked: Cleanliness, property conditions & facilities

My family has been coming to this hotel for around 17 years when it was The Reserve.We were aware they remodeled and were excited to experience the hotel again. Except we were very disappointed. A few things below… -Concept - Seems like the hotel has a more “relaxed” concept except the execution of it seems more “cheap and unsophisticated” than “relaxed”. -Check-In - Given the concept, as soon as you arrive, you do self check-in via a QR code. This was the first impression and was not smooth at all. -Music - Back to the concept. The music is REALLY loud across the resort where you can’t even concentrate and read or do anything. I think they can play the same music just a tad bit lower. -Food - Quality of food has declined significantly. -Service - Quality of service has also significantly declined. You have to ask for things several times, half the time they forget or bring you wrong things and zero attention to detail. Angela and Chef Rodrigo are EXCELLENT -Staff - Some of the staff is really nice but some are rude and talk bad about customers to each other in spanish. Also, not professional and say bad words etc… -Rooms - The rooms are really nice and big. We had two connecting rooms for a family of 4. We did have to call maintenance twice, once for the air not working and the second time for the toilet. -Beach - The beach use to be at Paradisus which was fine but now it’s on the other side of the beach It is a shame that this has changed so we will not come back to Zel.

Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Traveled with group

Apr 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Service for ever had

Stayed 3 nights in Apr 2025

10/10 Excellent

Jansel

Business traveler, Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Apr 22, 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

rafael

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

10/10 Excellent

Ivonne

Traveled with partner

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay

Stayed 6 nights in Apr 2025

10/10 Excellent

Andrea

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The spa

Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was beautiful. Plenty of pool and beach chairs for everyone. Good classes. Average food. Great staff. Pool is great. Beach club awesome. All inclusive was convenient. More food options would have been nice.

Stayed 7 nights in Apr 2025

8/10 Good

Deanna

Apr 18, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Kajsa

Apr 18, 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Alex

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

6/10 Okay

Tanuja

Traveled with family

Apr 17, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

This property clearly has teething problems as it’s still new. The property is pretty and clean. Although we were very disappointed with the food. The Japanese was terrible. The sushi was premade and not fresh. The buffet the food seemed to be recycled over and over again. The beach bar had limited options for vegetarians and the seafood was not fresh. There is no reception desk so hard to connect room service etc. Also the staff spoke limited English so it was very hard to communicate when making requests. Tables took along time to clean. I would recommend that you would be able to use the other restaurants in the other media properties.

Stayed 4 nights in Apr 2025

2/10 Terrible

Duane, Upper Marlboro

Apr 16, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Susan

Apr 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Mar 2025

10/10 Excellent

Juanita

Traveled with partner

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Property was great, you always see staff working in every area like the garden, the pool and around the the hotel area. The restaurants are always clean lots and lots of room for everyone to sit and enjoy even near the pool. Property is great! Our welcoming experience was also amazing, everyone had an smile and ready to assist.

Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very attentive and helpful. Our concierge, Junior, went out of his way to help us have the best vacation. He helped even on his days off with support from Carlos, another concierge.

Stayed 3 nights in Apr 2025

6/10 Okay

qamar, mississauga

Traveled with partner

Apr 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Standard of service was not what i was was expected. Most staff did not speak English. Property was immaculate but service and food was at best average. Also no after dinner activities. Good fur quite and peaceful stay.

Stayed 5 nights in Apr 2025