Zel Punta Cana, All Suites - All inclusive

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Where to?

Dates

May 2026

June 2026

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Pet friendly
Parking included
Free WiFi

Explore the area

Playa Bavaro, Punta Cana, La Altagracia, 23000

Place, Cocotal Golf and Country Club
‪12 min walk‬
Place, Fun Republic
‪13 min walk‬
Place, Los Corales Beach
‪6 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪28 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Premium bedding, minibar, in-room safe, laptop workspace

Zel Two Bedroom Master Suite Swimup

Exceptional

1883 sq ft
Sleeps 6
1 King Bed OR 2 Double Beds
Free WiFi

Zel Two Bedroom Master

Very good

Garden view
1883 sq ft
1 bedroom
Sleeps 6
1 King Bed OR 2 Double Beds
Free WiFi

Zel Suite

Very good

Garden view
796 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

Zel Swimup Suite

Good

807 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed
Free WiFi

Zel Master Suite

Excellent

Garden view
1076 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

Zel Swimup Master Suite

Good

1076 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

Casa Zel SwimUp Suite

3531 sq ft
2 bedrooms
Sleeps 8
1 King Bed and 2 Queen Beds
Free WiFi

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana, All Suites - All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

Cocotal Golf and Country Club - 12 min walk - 0.7 miles
Fun Republic - 13 min walk - 0.7 miles
Los Corales Beach - 6 min drive - 1.5 miles
Bavaro Beach - 15 min drive - 3.0 miles
Arena Gorda Beach - 20 min drive - 8.0 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

‪Lobby Bar - ‬10 min walk
‪Steak & Lobster - ‬10 min walk
‪La Riveira - ‬15 min walk
‪Oceana Restaurant - ‬1 min drive
‪Agua Marina - ‬6 min walk

About this property

Zel Punta Cana, All Suites - All inclusive

Zel Punta Cana, All Suites - All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.

Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

On private beach
Pool
All inclusive
Spa

$255 nightly

May 27 - May 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free beach shuttle
Free secured self parking on site

Food and drink

3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception

Restaurants on site

Nokyo
Parda
Tacorini
Volcan

Things to do

2 outdoor pools
27-hole golf course
5 outdoor tennis courts
Beach volleyball
Evening entertainment
Fitness classes
Full-service spa
Golf carts
Golf clubhouse
Golf lessons
Gym
Optional golf privileges
Wine tasting room
Yoga classes

Family friendly

2 outdoor pools
Dining table
Laundry facilities
Lifeguards on site
Living room
Mini-fridge
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
Magnifying mirror
No elevator
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2008
Designated smoking areas
Lifeguards
Mediterranean architecture
Renovated entire property - December 2024

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Dining table
Dishwasher
Free bottled water
Mini-fridge
Minibar
Separate dining area

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Living room
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for DOP 3150 per pet, per night
Dogs only
2 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee
New Year's Day gala dinner fee
Christmas Day gala dinner fee
Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 6:00 PM.
Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on May 12, 2026 start from $360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana, All Suites - All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club and also 13 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is there parking available at Zel Punta Cana, All Suites - All inclusive?

Yes, secured self parking is offered for free at the property.

Is there a spa at Zel Punta Cana, All Suites - All inclusive?

AUA Spa is the property's spa and services include sports massages, hot stone massages, aromatherapy, and reflexology.

Does Zel Punta Cana, All Suites - All inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a private outdoor hot tub, a private beach, and an al fresco restaurant at this property.

Does Zel Punta Cana, All Suites - All inclusive have a casino?

No, Zel Punta Cana, All Suites - All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana, All Suites - All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What do couples enjoy most about Zel Punta Cana, All Suites - All inclusive?

There are many amenities for couples at this property, including a private outdoor hot tub and champagne service in each guestroom, and some feature ocean view.

Are there hot tubs at Zel Punta Cana, All Suites - All inclusive?

No, but guests can enjoy a sauna at this property.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana, All Suites - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana, All Suites - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana, All Suites - All inclusive for a fee of DOP 3150 per pet, per night.

Are there connecting rooms at Zel Punta Cana, All Suites - All inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana, All Suites - All inclusive?

The closest major airport to Zel Punta Cana, All Suites - All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana, All Suites - All inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Zel Punta Cana, All Suites - All inclusive host weddings?

There are wedding services available at Zel Punta Cana, All Suites - All inclusive if that's in your vacation plans.

Zel Punta Cana, All Suites - All inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Victoria

Traveled with partner

May 8, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was so clean!! The rooms were massive which was so nice. The spa was super relaxing and the beach area was beautiful! The food was great as well as the staff. Will definitely be coming back!!

Stayed 4 nights in May 2026

8/10 Good

Jade

Apr 8, 2026

Stayed 3 nights in Apr 2026

10/10 Excellent

Traci

Feb 13, 2026

Liked: Cleanliness, amenities

Resort was very clean and staff was very friendly. Room was very spacious and very clean. Food was fantastic!

Stayed 8 nights in Feb 2026

6/10 Okay

Emma, The Valley

Feb 3, 2026

Liked: Cleanliness, property conditions & facilities

This hotel is clearly aiming to deliver a five-star experience, and there are some genuinely excellent elements — beautiful rooms, an exceptionally comfortable bed, and consistently kind, well-intentioned staff. Unfortunately, my stay was affected by a number of small but recurring issues. The hotel app and room service menus were often inaccurate, and there were several maintenance and inspection issues that shouldn’t occur at this level. Dining was inconsistent: friendly service throughout, but cold food on one occasion, limited or misleading menus on others, and room service orders that didn’t match what was advertised. The spa treatment itself was excellent, but important information wasn’t clearly explained upfront. Despite the number of issues raised during my stay, no gesture of goodwill or compensation was offered beyond apologies. With stronger attention to detail and clearer communication, this could be an excellent hotel; at present, the experience does not consistently match five-star expectations.

Stayed 4 nights in Jan 2026

8/10 Good

MOHSEN, SUWANEE

Traveled with family and small children

Jan 31, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed at Zel Punta Cana from January 14 to January 20, 2026. The hotel is located in the Bavaro area, about 20 minutes from Punta Cana International Airport. The resort is brand new, modern, and well maintained. Check in was fast and smooth, and the staff is generally friendly, although service can be slow at times and English is not widely spoken. The rooms are the strongest point of this hotel. They are spacious, modern, and clean, with a very comfortable bed. The balcony with a jacuzzi overlooking the pool is a great feature. However, humidity inside the room is noticeable, towels and linens look worn, and only one large bath towel is provided. The shower head is also installed quite low. There are several large and clean swimming pools. The beach is beautiful and clean, with shuttle access from the lobby that works well. The beach bar and restaurant are enjoyable. Food quality at the buffet is acceptable, but variety is limited, and items are not always refilled later. The resort has only three restaurants, with average overall quality. Entertainment is very limited, making the resort extremely quiet. There is no convenience store on site, and communication before arrival was poor, as emails to the reservation department were not answered. Overall, we were satisfied with our stay. This hotel is best suited for travelers looking for a modern, clean, and peaceful place to relax rather than a lively all inclusive experience. Special thanks to Alejandra Vasquez.

Stayed 6 nights in Jan 2026

8/10 Good

Macey

Jan 28, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Demetri

Jan 28, 2026

Stayed 4 nights in Jan 2026

4/10 Poor

Theresa

Jan 27, 2026

Stayed 4 nights in Dec 2025

6/10 Okay

Jennifer

Traveled with partner

Jan 27, 2026

Liked: Cleanliness, property conditions & facilities

Our room was very nice, we had the suite with the living room and very large balcony. It was very private and spacious. The towels in the room were old looking, they were clean but they definitely need to update them. We weren’t given any hand towels or washcloths. We called and they brought 2 hand towels and no washcloths. Service was extremely inconsistent, we didn’t get a butler, other people did. During check in, we noticed other people that were checking in were given a tour of the property, we were taken to a staircase and told your room is up there. We were also told to go to the restaurant at 9:00 in the morning to make dinner reservations. Which we did, later we overheard people talking to their butler about making reservations which he did for them. Later in the week we discovered a screen in the buffet that you could make reservations, so we used that. Service at the buffet and bar were touch and go, the bar took a long time and it wasn’t that busy and if you wanted a drink when you went to the buffet, even water, sometimes they’d come over, other times they didn’t or they’d take your drink order and never come back, very inconsistent, same with the pool service.This resort is very quiet, which we liked. There was no bar to sit at which I found strange. The grounds are lovely,we walked to the beach every day instead of taking the shuttle. It’s very safe. The people working at the resort were very friendly. I just think they need to work out a few things.

Stayed 10 nights in Jan 2026

10/10 Excellent

Sean M.

Jan 25, 2026

Stayed 1 night in Dec 2025

10/10 Excellent

Katherine, Vail

Traveled with group

Jan 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Resort beautiful, swim up room so beautiful. Friendly staff. Pretty easy check in. Had a room mix up but got it figured out. We enjoyed the spa and loved the beach. Had a wonderful stay. Only negative would be food. It was just ok. Overall excellent experience.

Stayed 4 nights in Jan 2026

8/10 Good

Manuel

Jan 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room Clean.

Stayed 3 nights in Jan 2026

10/10 Excellent

Holly

Traveled with partner

Jan 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Had a great 11 night stay at Zel. The staff are friendly and helpful, despite a small language barrier of English. Rooms are spacious but could improve some minor details- had to ring for fresh towels on a few occasions, the sinks were never washed down during stay but bedding spotless and made every day. The bathroom door in our room was slightly broken at the hinge and the hairdryer didn’t work. The restaurants are great and the breakfast options are 10/10. Gets a little boring for lunch and dinner but the pool restaurant is great and can also be used at dinner as well as lunch. Plenty of drink options- staff need more glass/cups and stock. Sometimes they run out of the correct glass ie getting a beer in a wine glass and they run low on stock, often having to get stuff from another bar. Plenty of activities to do in the hotel and entertainment was good and wasn’t something we was expecting. I would stay again. Private beach area is worth all the money- very chilled, great bar and excellent sunbeds. Take the cart which is less than 5 mins and never a wait for one.

Stayed 11 nights in Jan 2026

10/10 Excellent

Eloisa

Traveled with family

Jan 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I love the place🎀very clean and the workers are very helpful and nice. I will go back to the same resort. Very safe and beach , it was clean

Stayed 4 nights in Jan 2026

10/10 Excellent

Sabrine

Traveled with partner

Jan 23, 2026

Liked: Cleanliness, property conditions & facilities

Can't recommend Zel Punta Cana highly enough. The grounds are beautiful and very well maintained, the staff are very kind, attentive, and funny (shout out to Pedro, Suriya and others!) and the whole vibe is elegant chill. We spent a very relaxing week where the only decisions we had to make were what to eat, whether to go to the beach or the pool, and which of the many covered beach- or pool-side chairs to lounge in. The room was spacious and very clean, the food was excellent (healthy and delicious...keto/Paleo compliant if you want). And there was always a spot - no beach towel bingo trying to stake out a spot at the crack of dawn. We're already planning next year's return. Thank you so much Zel

Stayed 8 nights in Jan 2026

10/10 Excellent

Katiria Cortes

Traveled with family

Jan 23, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay – highly recommend! I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing visit. The bed was especially comfortable, and the room was quiet, which made for a great night’s sleep.

Stayed 5 nights in Jan 2026

10/10 Excellent

william

Jan 22, 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Jeanfranco, Montréal

Jan 21, 2026

Stayed 6 nights in Jan 2026

8/10 Good

Ivette

Traveled with group

Jan 21, 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Pros: great staff, nice rooms Cons: very limited dining options, tiny buffet, little entertainment

Stayed 4 nights in Jan 2026

10/10 Excellent

Jessica Paola Gomez

Traveled with group

Jan 20, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I stayed at this hotel to celebrate my birthday with a group of friends (there were 10 of us in total), and thanks to Romina, my experience was truly excellent. She took care of all the assistance and logistics to make the celebration a success: she organized the cake, the restaurant reservation and decoration, surprised me with a beautiful birthday gift, and even took Polaroid photos for us to keep as a memory. She checked in on me throughout my stay and always went above and beyond to make sure we were comfortable and happy. Her attention truly made a difference in our experience. As for the hotel itself, the property is beautiful, modern, and peaceful. The vibe is modern and boho-chic, and the background music is perfect for relaxing, chatting, sunbathing, or even reading. The rooms are very spacious, comfortable, modern, and extremely clean, with many amenities that make the stay even more enjoyable. As a suggestion, it would be great to have more vegetarian options. However, I would like to highlight that one evening, Chef Simeon prepared customized vegetarian dishes for us, which was the highlight of the night and a gesture we truly appreciated. As for areas of improvement, we noticed that not all staff members were equally attentive; at times the service was a bit slow and the attitude could have been better. Additionally, the internet connection was not always optimal.

Stayed 6 nights in Jan 2026

10/10 Excellent

Gissell

Traveled with family

Jan 20, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our experience was fabulous. The room was excellent, and the staff was very professional and friendly. We are very grateful to the concierge Ricky and to Yajaira at Café La Finca, who were always attentive to any need. The food was exquisite, and the cocktails were very good.

Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Jan 19, 2026

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Traveled with group, Traveled with partner

Jan 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

In general it was great, but we had a few issues with a reservation in a restaurant and they had miscommunication, they told us about a party at the beach, they supposed to have tapas and open bar and 2 hr before a lady came to us and told us that we must buy a bottle to be able to joing the party, at the end we went expecting to be kick out... but turns out that was a miscommunication of the staff from the hotel. During our last night, we wanted to go to Volcano restaurant, we loved a plate from them... so, we wanted before leaving, and ohhh that night it wasn'tavailable, I told the waiter about it and the next thing, the chef was talking with us, explainedthe process of the dish and he told us that it need it little more of cooking, but if i want it he could check if there were a piece ready, ans it was!!!! So, we where very glad for the kindness of chef Paulino. The room was comfy and spacious, food was great, all the staff was very gentle. Oh, and the front desk coffee machine was amazing!

Stayed 6 nights in Jan 2026

8/10 Good

Francine

Traveled with partner

Jan 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort was nice, room was clean, staff was very attentive especially Rob at the front. The spa was amazing (a bit on the pricey side). Definitely a redort for relaxing only.

Stayed 2 nights in Jan 2026

10/10 Excellent

Bauyrjan

Jan 14, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We truly enjoyed our stay at this resort. Ransessa, our personal butler, provided exceptional service throughout our visit. She was incredibly attentive, highly customer-oriented, and consistently went above and beyond to ensure our comfort. We especially appreciated the personalized halal dinners she thoughtfully arranged for us, which made our experience even more special.

Stayed 7 nights in Jan 2026

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Getting around

Restaurants

About this property

Zel Punta Cana, All Suites - All inclusive

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

Wonderful

9.6/10

9.0/10

9.0/10

9.6/10

Reviews

10/10 Excellent

Victoria

Victoria

8/10 Good

Jade

Jade

10/10 Excellent

Traci