Zel Punta Cana, All Suites - All inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Zel Punta Cana, All Suites - All inclusive

2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Property video
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Beach bar
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 1883 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Suite

8.2 out of 10
Very good
(80 reviews)
  • Garden view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Zel Master Suite

8.8 out of 10
Excellent
(31 reviews)
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

You may also like

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana, All Suites - All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

  • Fun Republic - 12 min walk - 0.7 miles
  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Veranda - ‬17 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Zel Punta Cana, All Suites - All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 3150 per pet, per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on May 3, 2026 start from $415, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana, All Suites - All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club and also 13 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is there parking available at Zel Punta Cana, All Suites - All inclusive?

Yes, secured self parking is offered for free at the property.

Is there a spa at Zel Punta Cana, All Suites - All inclusive?

AUA Spa is the property's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy.

Does Zel Punta Cana, All Suites - All inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a private outdoor hot tub, a private beach, and an al fresco restaurant at this property.

Does Zel Punta Cana, All Suites - All inclusive have a casino?

No, Zel Punta Cana, All Suites - All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana, All Suites - All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What do couples enjoy most about Zel Punta Cana, All Suites - All inclusive?

There are many amenities for couples at this property, including a private outdoor hot tub and champagne service in each guestroom, and some feature ocean view.

Are there hot tubs at Zel Punta Cana, All Suites - All inclusive?

No, but guests can enjoy a sauna at this property.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana, All Suites - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana, All Suites - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana, All Suites - All inclusive for a fee of DOP 3150 per pet, per night.

Are there connecting rooms at Zel Punta Cana, All Suites - All inclusive?

Yes, this property has connecting rooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana, All Suites - All inclusive?

The closest major airport to Zel Punta Cana, All Suites - All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana, All Suites - All inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and garden views.

Does Zel Punta Cana, All Suites - All inclusive host weddings?

There are wedding services available at Zel Punta Cana, All Suites - All inclusive if that's in your vacation plans.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 595 reviews
Rating 8 - Good. 119 out of 595 reviews
Rating 6 - Okay. 47 out of 595 reviews
Rating 4 - Poor. 20 out of 595 reviews
Rating 2 - Terrible. 16 out of 595 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Traci

Liked: Cleanliness, amenities
Resort was very clean and staff was very friendly. Room was very spacious and very clean. Food was fantastic!
Stayed 8 nights in Feb 2026

10/10 Excellent

Solanyi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El resort es muy bonito, la decoración y cada detalle en sí es precioso y diferente. Hay varias opciones de restaurantes me encantó el de carnes y el de playa y los demás también la comida era buena. Las habitaciones son una maravilla, la decoración, olor todo. Las piscinas limpias pero el agua un poco fría, los tragos eran buenos y el personal en su mayoría daban un buen servicio personalizado. Lo único que podría decir que pueden mejorar es que solo hay un buffet y las opiniones de comida son extremadamente limitadas y un poco frías. Pero tienen la opción de comer en los restaurantes sin reserva así que it’s Okay
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Nice vibes quiet and good staff
Stayed 2 nights in Dec 2025

4/10 Poor

Yan

Traveled with family
Liked: Property conditions & facilities
Well, the room is big and the resort is beautiful with lots of trees. BUT.... - the food quality is below the average, often seeing the hair in the food, meat was not fully cooked and toast, harsh brown, pancake & waffle was overcooked - NO Front Desk, communicate with staff by using WhatsApp, lack of communication and no immediate attention on certain needs. Even with personal consierge services - Lack of training for the room services team. No replacement or refill for toilet paper, tissue box, shampoo and bodywash even when we indicated the change or refill needed.
Stayed 6 nights in Dec 2025

6/10 Okay

Rob

Stayed 6 nights in Dec 2025

6/10 Okay

Ira

Stayed 5 nights in Dec 2025

8/10 Good

Judith, Gatesville

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Start to finish: check-in was a breeze, loved the wrist door key, crushed that there was NO elevator to top floor (selected for view,) luggage delivery was prompt, could have used some assistance or in-room instruction on what buttons operated what lights, stocked (daily!) mini-bar was great, spacious and well laid out suite, great shower water pressure and temperature control, decent space on bath vanity, handy sink at mini-bar coffee bar and convenient counter space, really good dining options and superb food choices and quality, ample drink locations and choices both within the hotel and beachside, pool amenities clean and children’s area fairly secluded from adult pools, service personnel were all helpful and kind and went out of their way to help, hotel manager was ever present and a joy to talk with. All in all: a great experience at Zel Punta Cana All Suites!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lenin

Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Only drawback is that the hotel is not directly on the beach
Stayed 1 night in Dec 2025

10/10 Excellent

Qi

Stayed 7 nights in Dec 2025

6/10 Okay

Lowell

Liked: Cleanliness, property conditions & facilities
Great facilities and people; there were a number of issues that had to be addressed during our stay and there was poor communication about activities and restaurant openings and restrictions
Stayed 4 nights in Dec 2025

10/10 Excellent

abhijit

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent landscaping.
Stayed 6 nights in Dec 2025

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was relaxing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my time at Zel. The property is beautiful and lush. The staff were very friendly. I was there during Christmas and the vibe was very Christmas-y for families with Santas and bands belting out the caroles.
Stayed 2 nights in Dec 2025

10/10 Excellent

XXX Amritpal

Stayed 5 nights in Dec 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful property for sure. We loved the room setup; separate bathroom and toilet. They had a cute sitting room and a separate sleeping area. The food options were diverse, we loved that they included Dominican foods! It being a festive period we were impressed by how they managed everything. We used their beautiful spa and we received excellent services. The manager was making rounds to make sure that everyone was okay. We will be back again!
Stayed 3 nights in Dec 2025

8/10 Good

Natalia

Liked: Property conditions & facilities
This was my first experience at Zel Punta Cana, and overall it was a great stay with many positive highlights. The concierge team was excellent very informative and welcoming. My favorite staff members were Juan Gonzalez and Rafael, who truly stood out with their professionalism and kindness. I’d also like to recognize the woman who delivered room service(Daisy), as well as the bartenders and DJ, who were all great and added to the enjoyable atmosphere. The restaurants were very good, and the service was accommodating and pleasant. However, the food could be improved. I would love to see more variety in the menu, especially for room service, along with better availability. Food temperature should also be maintained warmer when served. The rooms were very nice and comfortable, though the cleaning service could definitely be improved for a better overall experience. Since this is a new hotel in Punta Cana, I believe there is room to elevate the level of service with additional training for some staff members. The one area that really needs attention is beach service. Unfortunately, I constantly had to get up to get my own drinks, as servers were rarely available or visible. Overall, Zel Punta Cana has great potential. With some improvements in food service, housekeeping, staff training, and beach service, this hotel could become an exceptional destination. I would still recommend it and look forward to seeing how it improves over time.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente, el servicio del equipo hizo que mi estadia fuera mas placentera. En especial Juan el concierge y los meseros Fabian y Ricardo
Stayed 6 nights in Dec 2025

10/10 Excellent

Maliya

Stayed 5 nights in Dec 2025

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing all around no complaints!
Stayed 7 nights in Dec 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel, the best experience, excellent food and bed concierge service from the moment you walk in until you go to bed. Thank you Joana Angelica ,Raphy, Ricky and victor for the amazing experience and attention! Book here! You won’t regret
Stayed 3 nights in Dec 2025

8/10 Good

Daeserae

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities, beautiful view
Stayed 4 nights in Dec 2025

8/10 Good

Elizabeth, Sunnyside

Liked: Cleanliness
Stayed 6 nights in Dec 2025

10/10 Excellent

Sean M.

Stayed 1 night in Dec 2025

6/10 Okay

Carolyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beach club was phenomenal. Fabian’s service was exceptional! Him and Luis at Tacorini provided the best service we received during our entire stay. We felt welcomed instantly and felt like VIP guests. Their service was so incredible we returned the next day to be serviced by them again. They offered great recommendations from the menu and were charismatic and empathetic to our needs seeing that we were traveling with an infant. The food at these two locations were incredible! Better than the other restaurants in my opinion. Room service and the buffet had good flavors but everything was cold. Service during breakfast was slow and it took a while to be seated and receive condiments and coffee. The pools were decent and we appreciated the variety in seating. My biggest gripe aside from the cold food is the smoking. Nothing will ruin a meal quicker than smelling the rancid smell of cigarettes. Other parents were at the resort at the same time as us with children of similar ages (below 1 year old) and they were also upset about the smoking. To me that ruined the experience above all else. I don’t want my baby’s developing lungs to be exposed to that when we are embracing nature. Juan at reception was charismatic and welcoming. We needed ice to keep baby’s milk cold because the mini fridge was not cold enough and even lost 12 oz of expressed milk because we didn’t receive ice when requested a few nights. Absolutely heartbreaking. All in all, great for those looking to relax.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dante

Stayed 4 nights in Dec 2025

Hotels

Flights