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Zel Punta Cana, All Suites - All inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Zel Punta Cana, All Suites - All inclusive

A resort pool surrounded by palm trees and thatched-roof huts.
Property video
Spa
A beachside restaurant with wooden tables and chairs, thatched umbrellas, and a view of the ocean.
A beachside bar with wooden tables and benches, a thatched roof, and a variety of hanging lights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Rafa Nadal Tennis Center Punta Cana
    ‪8 min walk‬
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Fun Republic
    ‪13 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Zel Two Bedroom Master Suite Swimup

A hotel room with a bed, a ceiling fan, a TV, and a view of the outdoors.

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 1883 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Two Bedroom Master

A hotel room with two beds, each with a headboard, a bedside table with a lamp, and a window with curtains.

Zel Two Bedroom Master

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 1883 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Suite

A hotel room with a bed, a ceiling fan, a TV, and a balcony with a view of palm trees.

Zel Suite

8.2 out of 10
Very good
(91 reviews)
  • Garden view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Swimup Suite

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Zel Master Suite

A hotel room with a large bed, a ceiling fan, a bathroom with a bathtub, and wooden beams on the ceiling.

Zel Master Suite

8.8 out of 10
Excellent
(39 reviews)
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Zel Swimup Master Suite

A room with a view of a pool, a wooden rocking chair, a sofa with striped cushions, and a small table with a book and a glass.

Zel Swimup Master Suite

7.2 out of 10
Good
(13 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Casa Zel SwimUp Suite

A modern living room with a wooden coffee table, wicker chairs, a sofa with cushions, a television, and a large mirror on the wall.

Casa Zel SwimUp Suite

10.0 out of 10
Exceptional
(1 review)
  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very good, 3,015 reviews
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Nov 19 - Nov 20
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About the neighborhood

Punta Cana

Located in Bávaro, Zel Punta Cana, All Suites - All inclusive is a leisurely stroll from popular sights such as Rafa Nadal Tennis Center Punta Cana and Cocotal Golf and Country Club.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Rafa Nadal Tennis Center Punta Cana - 8 min walk - 0.5 miles
  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Fun Republic - 13 min walk - 0.7 miles
  • Downtown Punta Cana - 10 min drive - 3.9 miles
  • Bavaro Beach - 14 min drive - 2.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Bluewater Grill - ‬5 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Zel Punta Cana, All Suites - All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, sofa beds, and dining areas are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

A resort with a water park, multiple swimming pools, and beachfront views.
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very good, 688 reviews
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Total with taxes and fees
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Property amenities

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 3150 per pet, per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive has all inclusive rates that come with all meals and onsite activities included. Activities include kayaking, volleyball, and bartending classes.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on Nov 10, 2026 start from $401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

Is there a spa at Zel Punta Cana, All Suites - All inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, couples treatments, and reflexology.

Does Zel Punta Cana, All Suites - All inclusive have a casino?

No, Zel Punta Cana, All Suites - All inclusive doesn't have a casino.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana, All Suites - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana, All Suites - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana, All Suites - All inclusive for a fee of DOP 3150 per pet, per night.

What is the closest airport to Zel Punta Cana, All Suites - All inclusive?

The closest major airport to Zel Punta Cana, All Suites - All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Does Zel Punta Cana, All Suites - All inclusive host weddings?

There are wedding services available at Zel Punta Cana, All Suites - All inclusive if that's in your vacation plans.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1022 reviews
Rating 8 - Good. 190 out of 1022 reviews
Rating 6 - Okay. 70 out of 1022 reviews
Rating 4 - Poor. 30 out of 1022 reviews
Rating 2 - Terrible. 37 out of 1022 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good food
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a calm vacation!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, good staff, excellent food
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and helpful staff!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well kept and tons of activities that were included which I had never seen at another all inclusive before
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great! They upgraded my room to a swim up suite free of charge and the staff was friendly!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect balance between family fun + wellness activities.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service staff and amenities highly recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stayed, low key
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food and experience
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are like family so sweet and helpful. You will have a relaxing time.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to vacation!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort ideal for resting and relaxation. Rooms are spacious, great for traveling with small kids and you can enjoy the amenities of the entire Melia complex where is at, water park and themed park with lots of family entertainment.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST TRIP OF MY LIFE
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort and all the activities there are to do!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort overall ! Food, service everything was great!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Was very quiet and layed back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, everyone there is nice and the master suite is incredible
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great time. The staff was very professional, warm and welcoming. I felt safe with two teenagers the whole time. Alit less tourists than other resorts which was perfect for us. Would definitely stay there again!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve been in a long time. KEIRIN is been very helpful and booked all the restaurants for me and showed me all the amenities and spa.
Stayed 3 nights in Jul 2026