See all properties

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Adults-only beachfront resort with 6 outdoor pools

Choose dates to view prices

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

View from room
Creator video - submitted by Blonde Travel
Junior Room, 2 Queen Beds, Balcony, Garden View | Premium bedding, down comforters, pillowtop beds, free minibar
Property amenity
Suite Imperial | Living area | 55-inch flat-screen TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Place, Juanillo Beach
    ‪11 min walk‬
  • Place, Punta Cana Beach
    ‪11 min drive‬
  • Place, Bavaro Beach
    ‪46 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • Ocean view
  • 1011 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.6 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • Garden view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Property amenity

Villa, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Property amenity

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3068 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is within a few miles (5 km) of El Dorado Water Park. This 324-room, 5-star resort has 6 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 11 min walk - 0.6 miles
  • Punta Cana Beach - 11 min drive - 4.8 miles
  • Downtown Punta Cana - 32 min drive - 15.2 miles
  • Cabeza de Toro Beach - 44 min drive - 17.6 miles
  • Bavaro Beach - 46 min drive - 19.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Punch Bar - ‬8 min walk
  • ‪Coco Cafe - ‬4 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Seaside Grill - ‬4 min drive
  • ‪Waves Grill - ‬2 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only resort include a nightclub, karaoke, and a gym.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and slippers. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, hot springs
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.6 out of 10, Exceptional, 1,002 reviews
$783 nightly
The price is $783
Feb 23 - Feb 24
Total with taxes and fees
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 7 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Can I book all-inclusive rate plans at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive on Mar 8, 2026 start from $730.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

This resort is located in Punta Cana within a short 6-minute walk of Juanillo Beach. You'll also find Punta Cana Beach and Punta Espada Golf Course within a short drive.

Will I be able to park at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, self parking is offered for free at the resort.

Is a spa located at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, sports massages, aromatherapy, and detox wraps.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a casino?

No, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive doesn't have a casino.

Is there an indoor pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have pool access between 6 AM and 7 PM.

Is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive good for couples?

This adults-only resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a hot tub?

Yes, this resort has a spa tub.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive though service animals are welcome.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

The closest major airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.5 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, every guestroom at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1002 reviews
Rating 8 - Good. 134 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned home from an absolutely fabulous vacation! The grounds were beautiful, but the staff truly made the vacation amazing. From Nicole at the check in, Felix, Miguel, Omar, Abel, Elvi, and Omar by the pool, to Galen and Daniel at the spa, everyone was incredible! Big shout out to Roberto, at the Blue Marlin and the Italian restaurant, your VIP treatment and wonderful smile helped make our 20th wedding anniversary trip spectacular! We can’t wait to return! ❤️❤️❤️❤️❤️
Stayed 4 nights in Nov 2025

8/10 Good

massoud

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful, clean and maintained but the food was just OK. Front desk did not give enough information about the resort, restaurants, and entertainment. Hotel staff were great! Everyone was friendly and helpful. Huge thank you to Felix, Ricardo, Sandro, Glory and specially Ginette who always greets us with a smile and enthusiasm. We were surprised and delighted to see that they went above and beyond to make sure we had great time and a memorable vacation there.
Stayed 5 nights in Nov 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was gracious and attendant. The room, service, and food were splendid. A very wonderful stay! Thank you.
Stayed 4 nights in Nov 2025

6/10 Okay

Ronny

Traveled with family
Liked: Cleanliness
First off, kudos to the pool attendants, restaurant servers, the room cleaning staff, pretty much every one that made our stay worth it, except the concierge and front desk personnel, including the supervisor who did not greeted us. My wife and I were celebrating our 30th anniversary. We chose this hotel after watching a lot of videos in YouTube and social media. We were expected to be greeted with a welcome drink, explain all the activities available, a map of the hotel, wifi access, etc. Just basic info upon checking in. Well, NOTHING of the sort. Just a guy telling us that they have a room with two beds, with partial ocean view (even though the website says a junior suite, with balcony and ocean view) and there is nothing they can do, other than upselling us a suite with true ocean view for almost $400 a night. Not a great anniversary experience so far. Honestly, two big things stand out during our stay: The food is mediocre at best (except for the Japanese Fusion Restaurant). And the rooms are outdated and smelled humid. The beach was closed (we were not told) and will remained closed until further notice. As I mentioned initially, we had to mentioned it was our anniversary at the restaurants, bars and the pools that we started being noticed and congratulated by all the wonderful service staff. The hotel itself did not move a finger for us. It should not be advertised as a 5 star hotel, specially under the name Marriott. No difference with a Holliday Inn.
Stayed 3 nights in Nov 2025

8/10 Good

Louis

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going Sanctuary Cap Cana for the past 10 years. The best thing about the place is the people that work there. They treat you like family. They also remember what you like and make you feel special. The property has always been beautiful and the food is good for an all inclusive resort. The resort has changed over the years, mostly for the better. We always feel relaxed and taken care of. Marriott is the current brand and with that hopefully they can focus on changing the food options as they have become repetitive through the years. They have done a great job with the Wok and Italian restaurant but in my opinion the steak house needs a new menu. They have taken away filets and racks of lamb as an example. The drinks are good, minus almost zero bourbon options. They should consider opening the sanctuary town during the day for lunch once a week to mix up the lunch options. The food there is good (pizza, tacos, sushi) but how can you truly enjoy it when you have dinner plans. They have been working on the beach issue and I'm sure it will be taken care of soon. Overall we love visiting Sanctuary and we will return in the future.
Stayed 6 nights in Oct 2025

10/10 Excellent

Fedra A

Liked: Cleanliness, staff & service, property conditions & facilities
Jensy at the pool full of professionalism, great customer service and very polite. Cristian at the pool bartender also very professional and attentive. Kelvin concierge excellent personality. He was always helpful ensuring my husband had a tee time for golf and transportation to and from the golf course. I would recommend this resort to all couples looking for relaxation and an escape from the monotony and stress from work. Definitely coming back!!! I almost forgot to mention the housekeeping staff!!! Room was impeccable!!! Thank you all!!!
Stayed 6 nights in Oct 2025

6/10 Okay

Lance

Traveled with partner
Liked: Staff & service
Disliked: Amenities
1. The property, although beautiful in design needs serious attention. Weathered paint, broken and/or very much worn equipment, signage, etc that have gone way too long with apparent little to no upkeep or pride in appearance. 2. We were in the “upgraded” section of the property, the “Castle”, in a swim out suite of a private pool. The pool was disgusting, dirty and had copies amounts of algae and visible debris and slime all over the bottom and sides. I have seen better pools in apartment complexes. 3. Although the resort is “All Inclusive”, with a huge selling point about “24 hour room service”, it wasn’t until we arrived that the much bragged about room service came with a $10 delivery charge. 4. We were turned away from the restaurant we were most interested in because it was closed for a private party. 5. Sanctuary Town, advertised as a really chic row of restaurants included in the all inclusive package was closed 3 of the 4 nights we were there. Avoid this resort… not worth it. Save your money and go elsewhere.
Stayed 4 nights in Oct 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the resort, and the staff were very helpful and respectful. I didn't know there wasn't a beach and the ocean in front of us looked like a dirty river. We had no beach & ocean time. I didn't care for any of the food, but drinks were great.
Stayed 6 nights in Oct 2025

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I would like to mention how great the staff was., very nice and attentive. We were there from Wednesday through Sunday and we saw the exact same staff, morning, noon and night. I can’t say enough about how great they were. The resort is very clean and very quiet. The beach area was a little disappointing but that wasn’t the resort fault. We went to the spa and had a wonderful message and hydration therapy. Very nice! Food was really good! I highly recommend this resort.
Stayed 4 nights in Oct 2025

8/10 Good

Brian Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the room was great and the food was outstanding. Ginette and Alix in food service went out of their way to make each meal special. They deserve a big bonus! There needs to be more food options though. There were only 5 restaurants to start with and they are not all open every night so options were somewhat limited.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rosa Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our butler, Carlos! Had a wonderful stay and staff are the best. This is our second year in a row, and we are already making plans for next year. PERFECT for couples.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Sadie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was great! They said the Sanctuary Town would be open Wednesday-Saturday and because it rained they kept it closed limiting things to do and places to eat to 3 places. The bathtub in our room did not work, the smoke detector in our room kept beeping even after us asking them to fix it, and the mini bar was never stocked unless we specifically called and requested it. They didn’t clean our room 3 days in a row which was very frustrating.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donald, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and perfect setting
Stayed 5 nights in Jun 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atenciones Eric el mayordomo excelente y Antolin el mesero definitivamente excelente servicio y todo el staff
Stayed 3 nights in Sep 2025

8/10 Good

Harbis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff que recibe al invitado debe estar más informado y ser capaz de dar información oportuna de las instalaciones, además de saber escuchar y entender las necesidades del huésped. Sin embargo el staff que se encuentra en los restaurantes y alrededores gozan de una alta calidad y preparación en servicio al cliente , sobresalen Nicole de restaurante Blue Marlin y todas las chicas que están en el Café . Lamentablemente por baja ocupación no todos los restaurantes están disponibles en esta fecha de nuestra visita, cosa que es una lástima al igual que los restaurantes especializados no están disponibles todos los días , si reconocer que la comida es de aparente calidad y muy bien elaborada y como siempre el personal de estos lugares; sobresalientes . Cuenta con 5 piscinas una de ella de agua salada pero está solo puede ser utilizada por aquellos que tienen habitaciones top en el área del castillo, algo que tampoco es comunicado en las distintas plataformas de promo o al momento de realizar la reserva sin importar que se haya preguntando sobre la misma . En general es un buen hotel para adultos “todo incluido” pero no sé si debería llamarle “Luxury”.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon, Saint Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds and the service was excellent. There was always someone there to help out or just to switch out a warm bottle of water for a cold bottle of water. Food was also well done.
Stayed 4 nights in Sep 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo espectacular. Lo único negativo que tengo es el mal olor de la playa y la condición en la que estuvo durante mi estadía. Me gustaría resaltar el buen servicio del bartender del bar de la piscina. Creo que tenía como nombre el “negro”. Es una persona muy amable y muy carismático. Él Hizo mi estadía mucho mejor con su empatía y profesionalismo.
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel

Stayed 4 nights in Jul 2025

10/10 Excellent

jose luis And Joselyn, Hawthorne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place love everything about we coming back next year
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary was a wonderful experience. It had a great and wonderful time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 star resort. Staff- extremely friendly and helpful. Ambiance- Stunning.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was the perfect all inclusive. The staff went above and beyond to make all guests happy. The atmosphere and outdoor facilities were amazing. The only issue was the excessive seaweed on the shoreline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aleksandra, Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary Cap Cana was wonderful! We upgraded and were assigned Carlos as our butler who was absolutely amazing. He made our trip even more worth the stay. Highly recommend.
Stayed 4 nights in Sep 2025

Hotels