We stay at adult side ov
Amazing property with the nicest staff!
The best hotel
I really enjoyed this property. Beautiful views, the beaches and pool combo is beautiful. Very clean and the staff was excellent. They also have one of the most impressive gyms I have ever seen at a hotel.
Overall a very good resort. Beach had a lot of rocks and seaweed and was basically not usable. Service from staff was outstanding and food was above average. Gym is awesome. Would be better if they had more of a dance club option on the adult (Zilara) side as there is not much to do in the evenings.
Very gooh hotal, amazing staff, including Kenny in the Libby bar, and Santa in the pool zone
Beautiful property, unfortunately some of the staff is inexperienced and gives inconsistent answers to request. Additionally my daughter got sick with a stomach virus/ food poisoning and we ended up paying a lot of money for medical services. Due to that we were not able to experience any of the amenities the hotel had to offer. We requested some type of accommodation for a future visit but the only one offered was an upgrade (and not even in writing nor communicated by any one from administration). Because of this I have mix feelings about the property.
Beautiful Hotel, 5 stars, with very friendly staff! Excellent for relaxation. It was perfect... a little too quiet if you are also looking for music or nightlife or want to see local attractions or explore other beaches. Taxis and transportation takes time.
Second time back to this resort and we love it! service is top notch, food is great, staff is friendly, amazing gym, and beautiful beach. Shout out to Lus Miguel, Pamela, Manuel, an Reyes at the Pier Restaurant. Rafael is the best "butler". We requested him for the 2nd time as he was so memorable the first time. goes above and beyond to make our stay extra special, leaving us nightly goodies and cocktails in the room. Yudelka and Amado were very attentive and personable making the trip more entertaining. Having club access was great as the club pool had daily live music and themed food/cocktail during happy hour. the only improvement that can be made is the quality of the beverages at the coffee shop. hyatt ziva in cancun spoiled us with great coffee beverages and latte art. also, the staff at the coffee shop are not very welcoming.
Beautiful and clean
Beautiful property with great service. The staff were all friendly and accommodating.Rafael, our butler was amazing. We had booked 3 rooms for my 70th birthday trip in January, but only 1 was at the club level. Rafael took care of our Covid tests for all 3 couples, as well as taking extra care to make my birthday truly special!
I like everything.
Great
What I liked about the property was their service. The stuff were accommodating above and beyond. Truly five star hotel.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive tiene 375 opciones de hospedaje con aire acondicionado, estación para iPod y minibar. Las habitaciones tienen balcón. Las camas tienen colchones pillow-top, sábanas de algodón egipcio, edredón de plumas y ropa de cama de alta calidad. Cabe destacar que esta propiedad permite a sus clientes elegir el tipo de almohada. Hay disponible televisión de pantalla plana con canales por cable.
Los baños están equipados con pantuflas, amenidades de baño de diseñador y secadora de cabello. Los servicios para las personas que viajan por negocios incluyen escritorio y periódicos gratis, además de teléfono; se ofrecen llamadas locales gratuitas (aplican restricciones). Las habitaciones también incluyen caja de seguridad y agua embotellada de cortesía. Se ofrece servicio nocturno de cortesía y servicio de limpieza todos los días. Es posible solicitar ropa de cama hipoalergénica.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive es todo incluido. Las tarifas de las habitaciones en esta propiedad incluyen los alimentos y bebidas en los restaurantes y bares de las instalaciones. Otros servicios y amenidades, como los impuestos, las propinas, las actividades de ocio y entretenimiento, también pueden estar incluidas. Es posible que apliquen cargos adicionales por alimentos en algunos restaurantes, cenas especiales, platillos específicos, algunas bebidas y otros servicios.
Sal a caminar para aspirar la brisa y contemplar las olas del océano en la playa de arena blanca. Recuéstate y busca el bronceado perfecto a la orilla del mar con servicios como las sombrillas y los camastros. En Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive te puedes refrescar en una de las 3 albercas al aire libre y pasar la tarde relajándote en el spa de servicio completo.
Los huéspedes pueden comer en uno de los 6 restaurantes de esta propiedad y tomarse un café en la cafetería. Además, esta propiedad dispone de snack bar o deli. Los huéspedes se pueden relajar con una bebida en uno de los bares de esta propiedad, que incluyen 2 bares en la alberca y 6 bares o lounges. Se ofrece acceso a wifi gratis. Esta propiedad todo incluido también dispone de parque acuático gratuito, sala de fitness abierta las 24 horas y tina de hidromasaje. La propiedad ofrece estacionamiento gratuito con valet parking en las instalaciones, y estación de carga para vehículos eléctricos.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive tiene zonas específicas para fumadores.
Esta propiedad de Punta Cana se encuentra en la playa, a 1.2 km (0.7 mi) de Playa Juanillo, y a 10 km (6 mi) de Playa de Punta Cana y Campo de golf Punta Espada. Parque temático natural Scape Park y Club de playa Caletón también se encuentran a 10 km (6 mi).
Toma el sol en la playa privada de arena blanca de Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive o pasa un día relajado en el spa de servicio completo. Después, disfruta de uno de los 6 restaurantes de esta propiedad.
Dear Gobi,Thank you for rating our property a 5 out of 5. We hope to welcome you again. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana
We stay at adult side ov
Dear Amel, A special thank you for taking the time to share your experience with others. It is lovely to know you enjoyed our adult side. We appreciate your visit and look forward to serving you again. Best regards, Victoria BalbuenaSocial Media ManagerHyatt Zilara & Ziva Cap Cana
Amazing property with the nicest staff!
Dear Carlos, Receiving your comment is our daily motivation to give true service from the heart. Here at Hyatt Zilara Cap Cana, we watch out for our dear guests' health, wellness, and entertainment, and to maintain a high quality/one-of-a-kind experience. Our team bows down to your honest words and high-level recognition. We deeply thank you for taking a moment of your precious time to write and rate us.We cannot wait for your next visit to our little spot in heaven. Warmest Regards,Laura Ogando Social Media CoordinatorHyatt Zilara & Ziva Cap Cana
The best hotel
Dear Ramsis, We are honored that your time with us was up to your expectations. Thank you so much for highlighting all the incredible details that our hotel holds, guests like you are the main reason why we are always innovating and creating new experiences for our visitors. Thanks for taking appreciation to our staff who are constantly working on the well-being of all of you.We cannot wait to host you again very soon. Warmest Regards,Laura Ogando Social Media CoordinatorHyatt Zilara & Ziva Cap Cana
I really enjoyed this property. Beautiful views, the beaches and pool combo is beautiful. Very clean and the staff was excellent. They also have one of the most impressive gyms I have ever seen at a hotel.
Dear Christopher, We are honored that your time with us was up to your expectations. Thank you so much for highlighting all the incredible details that our hotel hold, guests like you are the main reason why we are always innovating and creating new experiences for our visitors. Thanks for taking appreciation to our staff who are constantly working on the well-being of all of you.We cannot wait to host you again very soon. Warmest Regards,Laura Ogando Social Media CoordinatorHyatt Zilara & Ziva Cap Cana
Overall a very good resort. Beach had a lot of rocks and seaweed and was basically not usable. Service from staff was outstanding and food was above average. Gym is awesome. Would be better if they had more of a dance club option on the adult (Zilara) side as there is not much to do in the evenings.
Dear Ryan, Thank you for sharing your experience with us. Rest assured your comments will be taken with the most of care. We sincerely appreciate you highlighting our amazing service and our awesome gym. We cannot wait to host you again.Best regards, Victoria Balbuena Social Media ManagerHyatt Zilara & Ziva Cap Cana
Very gooh hotal, amazing staff, including Kenny in the Libby bar, and Santa in the pool zone
Dear Mario, We are honored that your time with us was up to your expectations. Thank you so much for highlighting all the incredible details that our hotel hold, guests like you are the main reason why we are always innovating and creating new experiences for our visitor. Thanks for taking appreciation to our staff who are constantly working on the well-being of all of you.We cannot wait to host you again very soon. Kindest Regards, Laura Ogando Social Media Assistant Hyatt Zilara and Ziva Cap Cana
Beautiful property, unfortunately some of the staff is inexperienced and gives inconsistent answers to request. Additionally my daughter got sick with a stomach virus/ food poisoning and we ended up paying a lot of money for medical services. Due to that we were not able to experience any of the amenities the hotel had to offer. We requested some type of accommodation for a future visit but the only one offered was an upgrade (and not even in writing nor communicated by any one from administration). Because of this I have mix feelings about the property.
Dear Taylor, We're delighted to see your rating and want to express our gratitude for your support. If there's anything specific you'd like to share with us to make your experience even better next time, please do not hesitate to get in touch. Your satisfaction is our top priority.Best, Victoria Balbuena Social Media Manager