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West Hotel

Property class: 3

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Photo gallery for West Hotel

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror.
A multi-story building with illuminated signage reading "WEST HOTEL."
A compact kitchen with a wooden countertop, a coffee machine, and a hanging coat rack.
A parking garage with multiple cars, including a white SUV and a black sedan, and visible parking bay numbers.
A hotel entrance with a sign reading "WEST HOTEL" and Chinese characters above it.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
No.41, Renai Rd, Puli, Nantou County, 54542
  • Place, Puli Town Night Market
    ‪7 min walk‬
  • Place, Puli Brewery Factory
    ‪8 min walk‬
  • Place, Geographic Center of Taiwan
    ‪2 min drive‬
  • Airport, Taichung (RMQ)
    ‪96 min drive‬

Room options

View all photos for Business Twin Room

A hotel room with two beds, a desk, and a chair.

Business Twin Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Quadruple Room, 2 Double Beds

A hotel room with two beds, a small table, and chairs.

Elite Quadruple Room, 2 Double Beds

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Classic Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Elite Double Room, 1 King Bed

A bathroom with a white sink, a mirror with a decorative frame, a glass shower enclosure, and a towel rack.

Elite Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Quadruple Room, No Windows

A hotel room with two beds, a wooden floor, a brick accent wall, a wooden door, and a mirror.

Economy Quadruple Room, No Windows

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, a small table, and a view of the city.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Quadruple Room

Premium bedding, minibar (free items), desk, laptop workspace

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Shower, rainfall showerhead, hair dryer, slippers

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, minibar (free items), desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a large bed, two armchairs, a view of the city through large windows, and a ceiling with a floral pattern.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Puli

West Hotel places you next to Lungnan Natural Lacquerware Museum and within a 10-minute walk of Puli Brewery Factory. The 36 rooms at this 3-star hotel include free minibar items, refrigerators, and LCD TVs.

What's nearby

  • Lungnan Natural Lacquerware Museum - 4 min walk - 0.3 miles
  • Puli Town Night Market - 7 min walk - 0.4 miles
  • Puli Brewery Factory - 8 min walk - 0.4 miles
  • Kokomu - 16 min walk - 0.9 miles
  • Geographic Center of Taiwan - 2 min drive - 1.3 miles

Getting around

  • Shuili Checheng Station - 38 min drive
  • Taichung (RMQ) - 69 min drive

Restaurants

  • ‪胡國雄古早麵 - ‬4 min walk
  • ‪貴族世家 - ‬5 min walk
  • ‪亞忠爌肉飯 - ‬3 min walk
  • ‪吾庶 - ‬6 min walk
  • ‪蘇媽媽湯圓 - ‬4 min walk

About this property

West Hotel

Guests of West Hotel enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Self parking is offered for TWD 200 per day. Front-desk staff can assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this hot springs hotel include a water dispenser and a reception hall.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include free minibar items, refrigerators, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (TWD 200 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: TWD 299 for adults and TWD 299 for children
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 5 buildings
  • 5 floors
  • Baroque architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for TWD 499 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 3 total pets
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately TWD 299 for adults and TWD 299 for children
  • Uncovered self parking fee: TWD 200 per day
  • Pet fee: TWD 499 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

West Hotel Puli
West Puli
West Hotel Puli
West Hotel Hotel
West Hotel Hotel Puli

Frequently asked questions

What's there to see within easy reach of West Hotel?

Located steps from Lungnan Natural Lacquerware Museum, this hotel is in Puli, and within a 10-minute walk of Puli Town Night Market and Puli Brewery Factory. You'll also find Liyu Tan Lake Scenic Area and Geographic Center of Taiwan within a short drive.

How much does it cost to stay at West Hotel?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at West Hotel on Sep 28, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does West Hotel have a casino at the property?

No, West Hotel doesn't have a casino.

Is there an indoor pool at West Hotel?

No, there is no indoor pool at this hotel.

Does West Hotel feature a restaurant that includes a breakfast menu?

West Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Does West Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at West Hotel for a fee of TWD 499 per accommodation, per stay. The property also provides food and water bowls and litter boxes.

West Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 138 reviews
Rating 8 - Good. 56 out of 138 reviews
Rating 6 - Okay. 19 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was first assigned to a room that was totally not cleaned at all. Further, one of 2 keys did not work at all. Later they switched me to another room which was fine and thank them. But again, for the new room, one of 2 keys did not work again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务出差住过很多次环境舒适 有停车位 房间乾净 交通方便 员工服务友善
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨、交通方便、有停車位、員工態度不錯，出差商務的好選擇
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，整體簡單也乾淨，位置方便，有少量的停車位在門口！對面就有全家便利商店。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有停車場就加分 交通方便 房間乾淨 員工親切
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便 员工礼貌 房间乾净还有帮我们升级 此次商务出差很不错
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨客房 員工态度良好 停車交通、饮食方便
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停车方便
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨 地點優 好停車
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便，房間整體整潔，空間足夠
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房清潔乾淨，員工服務態度很好
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
以價格來說，這樣的環境真的很棒了
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
如晚入住請先跟飯店人員確認 櫃台服務人員11點下班 採自行房卡進出 走廊地毯很髒 房內算乾淨 位置佳
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
ひとり旅だったので、あれこれ煩くなくて良かったです。
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦的旅店

地點適中，價錢合理，CP值還不錯
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雙人房蠻寬敞的，床也特別大，感覺是雙床房併成的！蠻乾淨的！
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Room comfort
木板隔間.隔壁的電視.談話聲音.聲聲入耳. 停車費要收200元.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五星級的旅館

很棒，還協助升等，以後有機會還會再來
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初次在埔里住宿就有絕佳體驗

建築還很新，清潔也無問題，空間也頗為寬敞。而最大優勢是位置，其距離所有長程客運最近的站牌僅約百公尺，隔個路口即是全家。往後只要價格不漲太多，都會是去埔里住宿的首選。
Stayed 1 night in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務親切

櫃檯服務人員態度親切，停車需付費，沒有先說明，房間很大，位於埔里市區，對面有全家便利商店很方便。
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
整體來說還好，只是加熱水壺沒得插電不會過電⋯
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
位置熱鬧，房間乾淨，員工親切 但房間隔音差，隔壁住了有一群孩子的家庭， 快把房子給拆了，跟櫃台反應也未獲改善。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蚊子很多，住一晚滿腳包
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a quick stay but rough around the edges

For a simple one night stay it was fine -- the lady at the front counter was nice, the bed was comfortable, and parking was convenient. But, some negative: 1. sound-proofing was bad even by hotel standards, 2. there were no towels in my room when I checked in. Had to notify the front desk. 3. the only hotel I've ever seen without a power outlet near the bed. Even with a 10 ft charging cable I wasn't able to charge my phone overnight while having it within reach.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
店員親切 基本設施都不錯 唯一小缺點就是走廊地毯可能有人打翻飲料 有點污漬 不過不是房間內 影響不大 其他都很好
Stayed 1 night in Sep 2021