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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Front of property
Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes
2 bars/lounges, beach bar
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
  • Vista Vallarta Club de Golf
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪10 min drive‬
  • Malecon
    ‪13 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

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Room options

View all photos for Deluxe Resort View Double

Deluxe Resort View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View Double

  • Resort view
  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda Double

  • 427 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi King

  • Partial ocean view
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean view Double

  • Partial ocean view
  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Jacuzzi Double

  • Partial ocean view
  • 534 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony Double

  • Partial ocean view
  • 534 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Resort View King

  • Resort view
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Partial Ocean View King

  • Partial sea view
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View Double

  • Sea view
  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King | Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Balcony King

  • Partial ocean view
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout drapes

Jr. Suite Hacienda King

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Ocean View King

  • Sea view
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Located within a mile (2 km) of Cathedral of Our Lady of Guadalupe, Krystal Grand Puerto Vallarta All Inclusive is within 2 miles (3 km) of Paradise Adventure Park / Canopy Indio. This 451-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Vista Vallarta Club de Golf - 4 min drive - 1.7 miles
  • Centro Internacional de Convenciones de Puerto Vallarta - 6 min drive - 3.1 miles
  • La Isla - 9 min drive - 7.2 miles
  • Cruise Ship Terminal - 10 min drive - 6.9 miles
  • Malecon - 13 min drive - 10.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Tienda Grande - ‬5 min drive
  • ‪Taqueria Gay - ‬5 min drive
  • ‪La Calle - ‬3 min drive
  • ‪Cafe Bohemio - ‬4 min drive
  • ‪Aloha Puerto Vallarta - ‬7 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury hotel on the beach, with 4 outdoor pools
Guests of Krystal Grand Puerto Vallarta All Inclusive have access to a full-service spa, 4 outdoor pools, and an indoor pool. Valet parking is available for MXN 55 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a conference center, and a business center.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and children's slippers. Free minibar items, balconies, and coffee makers are also available. Change of towels is available on request.
4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Krystal Grand Nuevo Vallarta – All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.0 out of 10, Very Good, 1,188 reviews
$223 nightly
The price is $269
Jun 12 - Jun 13
Total includes taxes and fees
Krystal Grand Nuevo Vallarta – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Is free cancellation available at Krystal Grand Puerto Vallarta All Inclusive?

Krystal Grand Puerto Vallarta All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on Jun 8, 2025 start from $227.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Krystal Grand Puerto Vallarta All Inclusive?

This hotel is located in Puerto Vallarta, close to Cruise Ship Terminal, Malecon, and Nayar Vidanta Golf. You'll also find Bay of Banderas and Vista Vallarta Club de Golf within a short drive.

Is there parking available at Krystal Grand Puerto Vallarta All Inclusive?

Yes, covered valet parking is offered for MXN 55 per night with in/out privileges.

Is there a spa available at Krystal Grand Puerto Vallarta All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, beach massages, couples treatments, and reflexology.

Does Krystal Grand Puerto Vallarta All Inclusive feature a casino?

No, Krystal Grand Puerto Vallarta All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, this hotel has an indoor pool along with 4 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

Is Krystal Grand Puerto Vallarta All Inclusive a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including access to a chef as well as a beach bar and 4 outdoor pools.

Does Krystal Grand Puerto Vallarta All Inclusive have a hot tub?

Yes, this hotel has a spa tub.

Does Krystal Grand Puerto Vallarta All Inclusive have a restaurant that serves breakfast?

Yes, Krystal Grand Puerto Vallarta All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Krystal Grand Puerto Vallarta All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Krystal Grand Puerto Vallarta All Inclusive.

Does Krystal Grand Puerto Vallarta All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Krystal Grand Puerto Vallarta All Inclusive?

The closest major airport to Krystal Grand Puerto Vallarta All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 5.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Krystal Grand Puerto Vallarta All Inclusive?

Yes, every guestroom at Krystal Grand Puerto Vallarta All Inclusive comes with a balcony with some featuring sea or garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have a wedding venue on site?

There are wedding services available at Krystal Grand Puerto Vallarta All Inclusive if that's in your vacation plans.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 138 out of 337 reviews
Rating 8 - Good. 80 out of 337 reviews
Rating 6 - Okay. 58 out of 337 reviews
Rating 4 - Poor. 39 out of 337 reviews
Rating 2 - Terrible. 22 out of 337 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ritchie, Humble

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ievgen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrzej Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and attentive with the exception of when the beach was rented to cruise ships docked for their passengers. Condition of the resort was poor and cleaned only with water - no cleaning agents. This included the reusable cups used by the bars for cocktails.
Stayed 5 nights in Feb 2025

6/10 Okay

Michele

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointed- lack of food options - especially dinner. A la carte restaurants are not open every night and can be difficult to get a reservation Hotel is very run down!!!! Basic Typical pool/beach chairs is an issue too
Stayed 5 nights in Feb 2025

6/10 Okay

Maria Elena

Traveled with partner
Liked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Darryl

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
On the positive side, the beach at this property is excellent! Some less positive things were only two ala carte restaurants open per day and food was poor. Always short on beach towels and towels for the rooms. Not enough poolside and beach loungers to go around. The lack of inventory at this resort made it feel like it was going to shut down soon and they were trying to get by with as little as possible. Rooms need updating as well. The staff for the most part were excellent. Other than one manager that was quite rude from the Hacienda side. Overall, we still had a good vacation, but the property and inventory really need to improve.
Stayed 10 nights in Jan 2025

4/10 Poor

Brian, Regina

Traveled with group
Liked: Staff & service
We were disappointed with the food choices and dining experiences. We would have preferred more options and felt the same food was repeated day after day. We found ourselves dining off resort more than we anticipated. Our room was fine but we needed to ask the desk a number of times during our stay for hand and wash towels for the bathroom.
Stayed 8 nights in Jan 2025

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025

8/10 Good

Debra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good service. Food could be btter
Stayed 10 nights in Jan 2025

10/10 Excellent

Victor

Stayed 1 night in Jan 2025

4/10 Poor

Teresa

Liked: Staff & service
The facility had restricted areas and dinner to available
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulateef

Stayed 3 nights in Jan 2025

6/10 Okay

Iris

Stayed 7 nights in Dec 2024

2/10 Terrible

Loraine

Stayed 3 nights in Dec 2024

8/10 Good

Prem

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

FERNANDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Dec 2024

4/10 Poor

Robyn

Stayed 1 night in Dec 2024

4/10 Poor

Thi Hong Trang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not have water so everynight, few trucks coming to bring water to the site, causing super loud noise at the middle of the night. On our 2nd night, no water in general, no shower, no toilet, that was a nightmare. Beside that, room needs an upgrade, staffs has 0 English and super unfriendly. Too much busy during the holiday which we can understand, but with the low consideration to the others of the local people, the buffet everyday become a show. I witnessed two times that two ladies put their unused foods back to the bowls on the counter for everyone. Talked to staffs to remove that bowl but nothing changes. I come back to check only to see the punes with some touch of the lady’s mayonnaise (from her dirty dish) still there, gross.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy there and I’ll definitely be back
Stayed 6 nights in Nov 2024

10/10 Excellent

Angelica

Stayed 5 nights in Dec 2024

2/10 Terrible

Ofir

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In one word. Trash
Stayed 7 nights in Dec 2024

10/10 Excellent

Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Dec 2024