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Krystal Grand Puerto Vallarta All Inclusive

Property class: 4.5

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

A balcony with a view of a beach resort, including a pool area and palm trees.
An outdoor dining area with tables and chairs arranged for guests, overlooking a scenic ocean view.
An outdoor seating area with white sofas and tables, umbrellas, and a view of the sea at sunset.
A modern hotel lobby with seating areas, a reception desk, and a large plant in the foreground.
A resort with a central pool, multiple buildings, and a beach area.

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
  • Place, Go Karts
    ‪8 min drive‬
  • Place, Paradise Adventure Park / Canopy Indio
    ‪8 min drive‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪16 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort View Double

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a city view.

Deluxe Resort View Double

7.6 out of 10
Good
(11 reviews)
  • Resort view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View King

A hotel room with a bed, desk, chair, and a view of buildings through the window.

Deluxe Resort View King

7.6 out of 10
Good
(7 reviews)
  • Resort view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View King

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(8 reviews)
  • Partial sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean view Double

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the ocean.

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(15 reviews)
  • Partial ocean view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View King

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

Deluxe Ocean View King

8.4 out of 10
Very good
(12 reviews)
  • Sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the ocean.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Balcony King

A modern hotel room with a large bed, a desk with a chair, a TV, a painting, and a balcony with a view of palm trees and the ocean.

Jr. Suite Balcony King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Balcony Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of palm trees and the ocean.

Jr. Suite Balcony Double

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi Double

A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink.

Jr. Suite Jacuzzi Double

  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi King

A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink.

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda King

A bedroom with a bed, bedside tables, a lamp, a chair, and a mirror.

Jr. Suite Hacienda King

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda Double

A hotel room with two beds, a ceiling fan, a TV, a dining area with a table and chairs, and a view of the outdoors.

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

DOUBLE DELUXE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE OCEAN VIEW TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS WITH VIEWS

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located within a mile (2 km) of Cathedral of Our Lady of Guadalupe, Krystal Grand Puerto Vallarta All Inclusive is within 2 miles (3 km) of Paradise Adventure Park / Canopy Indio. This 451-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Go Karts - 8 min drive - 2.7 miles
  • Paradise Adventure Park / Canopy Indio - 8 min drive - 3.6 miles
  • Cathedral of Our Lady of Guadalupe - 16 min drive - 2.7 miles
  • Malecon - 20 min drive - 10.2 miles
  • Playa de los Muertos - 24 min drive - 11.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Guy's High Ball Lounge - ‬10 min drive
  • ‪Johnny Rockets - ‬9 min drive
  • ‪Corona Isla Bar - ‬9 min drive
  • ‪Wings - ‬11 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Guests of Krystal Grand Puerto Vallarta All Inclusive have access to a full-service spa, 4 outdoor pools, and an indoor pool. Valet parking is available for MXN 55 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a 24-hour gym, and a conference center.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and children's slippers. Free minibar items, balconies, and coffee makers are also available. Change of towels is available on request.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and hotel buildings.
The Hacienda at Krystal Grand Puerto Vallarta
Hotel Zone
  • Pool
  • All inclusive
  • Spa
  • Restaurant
7.8 out of 10, Good, 1,004 reviews
$259 nightly
The price is $314
Sep 21 - Sep 22
Total with taxes and fees
The Hacienda at Krystal Grand Puerto Vallarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Is free cancellation available at Krystal Grand Puerto Vallarta All Inclusive?

Krystal Grand Puerto Vallarta All Inclusive offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on Sep 22, 2026 start from $248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Krystal Grand Puerto Vallarta All Inclusive?

This hotel is located in Puerto Vallarta, close to Nuevo Vallarta Beach, Malecon, and Cruise Ship Terminal. You'll also find Bay of Banderas and Vista Vallarta Club de Golf within a short drive.

Is there parking available at Krystal Grand Puerto Vallarta All Inclusive?

Yes, covered valet parking is offered for MXN 55 per night with in/out privileges.

Is there a spa available at Krystal Grand Puerto Vallarta All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, couples treatments, and reflexology.

Does Krystal Grand Puerto Vallarta All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 4 outdoor pools, a chef service, and an ocean-view restaurant at this hotel.

Does Krystal Grand Puerto Vallarta All Inclusive feature a casino?

No, Krystal Grand Puerto Vallarta All Inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Puerto Vallarta All Inclusive?

Yes, this hotel has an indoor pool along with 4 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Krystal Grand Puerto Vallarta All Inclusive?

This beachfront hotel offers many amenities for couples, including a chef service as well as a beach bar and an ocean-view restaurant.

Are there hot tubs at Krystal Grand Puerto Vallarta All Inclusive?

No, but this hotel does have a steam room.

Does Krystal Grand Puerto Vallarta All Inclusive have a restaurant that serves breakfast?

Yes, Krystal Grand Puerto Vallarta All Inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Krystal Grand Puerto Vallarta All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Krystal Grand Puerto Vallarta All Inclusive.

Are there connecting rooms at Krystal Grand Puerto Vallarta All Inclusive?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Krystal Grand Puerto Vallarta All Inclusive?

The closest major airport to Krystal Grand Puerto Vallarta All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 5.5 mi away (17 minutes by car).

Are there rooms with balconies at Krystal Grand Puerto Vallarta All Inclusive?

Yes, every guestroom at Krystal Grand Puerto Vallarta All Inclusive comes with a balcony and some offer sea and garden views.

Does Krystal Grand Puerto Vallarta All Inclusive have a wedding venue on site?

There are wedding services available at Krystal Grand Puerto Vallarta All Inclusive if that's in your vacation plans.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 587 reviews
Rating 8 - Good. 134 out of 587 reviews
Rating 6 - Okay. 97 out of 587 reviews
Rating 4 - Poor. 63 out of 587 reviews
Rating 2 - Terrible. 43 out of 587 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gail

Liked: Cleanliness, amenities
Staff were very attentive and helpfull
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozyb
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Great staff. Great food. Clean room.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Evet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Luis de Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excelente !
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Pamela Carissa

Liked: Cleanliness, amenities, property conditions & facilities
The food was great and we really enjoyed the Italian a la carte! There was some construction going on while we were there, but I can see how beautiful it will be when it’s all done
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Joselyn

Liked: Amenities
Our room was amazing as we had our own private pool. The staff are excellent and so darn nice. There was some cartel violence during our stay, and the very limited staff that worked around the clock ROCKED even through their fears, lavk of sleep, and not being able to leave to go home to their families. Is it an older hotel?Yes, are they renovating and doing upgrades?Yes, but despite all that, we are most definitely coming back year after year. This is our place.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Linda

Staff good, food so so but restaurants challenged because of the riots. Disappointed with hptels
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all amazing. Especially Daniel in Entertainment went out of his way to make us comfortable. The location is great and the pool area is lovely. I would rate it a 3.5 out of 5 and very affordable.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was good just the room cleaning isn’t good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
The place is worn out old and tired
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Vern

Disliked: Cleanliness
Just old
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Canada, and the pool/beach activities fella, Danny, was awesome. He was great with my kids, and even gave them keychains the morning we left. We enjoyed our stay, the food was a amazing and such a variety of options. The staff are friendly, and spoke well English even for our kids to visit with. The bartenders were great and there was always staff cleaning and tidying up all areas of the resort.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Denis R

Liked: Staff & service
Disliked: Cleanliness
Resort is a bit rundown. The floor of our room was very dirty, we had to wash a large sticky area ourselves. We paid for an ocean view upgrade but barely had a view, and our room was above the kitchen so we always had the greasy cooking smell
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Mirza Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Haninder

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in experience was not great, room offer was leaking and after waiting 1.5 hr finally got a room. Construction going on site, service was great and staff was helpful
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy there and I’ll definitely be back
Stayed 6 nights in Nov 2024

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