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Dreams Bahia Mita Surf & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Bahia Mita Surf & Spa - All Inclusive

7 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video
Outdoor wedding area
View from property
On the beach, beach cabanas, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cruz de Huanacaxtle, Punta de Mita, NAY, 63762
  • Place, Destiladeras Beach
    ‪3 min drive‬
  • Place, Punta de Mita Beach
    ‪7 min drive‬
  • Place, Punta Mita Golf Club
    ‪11 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Tropical View King

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Tropical View King

8.8 out of 10
Excellent
(20 reviews)
  • 519 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Tropical View Double

8.0 out of 10
Very good
(9 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical Swim Out King

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Tropical Swim Out King

  • 516 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical Swim Out Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Tropical Swim Out Double

9.0 out of 10
Wonderful
(7 reviews)
  • 516 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front King

  • 516 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(6 reviews)
  • 516 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Panoramic View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr. Suite Panoramic View

9.0 out of 10
Wonderful
(6 reviews)
  • 516 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Panoramic View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr. Suite Panoramic View 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 516 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr Suite Sun Deck King

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr Suite Sun Deck King

  • 516 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr Suite Sun Deck Double

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr Suite Sun Deck Double

9.0 out of 10
Wonderful
(2 reviews)
  • 516 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Partial Ocean View King

10.0 out of 10
Exceptional
(5 reviews)
  • 516 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Partial Ocean View Double

Preferred Club Junior Suite Partial Ocean View Double | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Junior Suite Partial Ocean View Double

9.0 out of 10
Wonderful
(7 reviews)
  • 516 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ambition Suite Panoramic View

Preferred Club Ambition Suite Panoramic View | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Ambition Suite Panoramic View

  • 1111 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Dreams Suite Tropical View Swim Out

Preferred Club Dreams Suite Tropical View Swim Out | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Dreams Suite Tropical View Swim Out

  • 1612 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Bahia Mita Suite Ocean View

Preferred Club Bahia Mita Suite Ocean View | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Bahia Mita Suite Ocean View

  • 1451 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Suite Ocean View

Preferred Club Presidential Suite Ocean View | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Presidential Suite Ocean View

  • 2687 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Tropical View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Family Suite Tropical View

  • 1032 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Family Suite Preferred Paranoramic View

Family Suite Preferred Paranoramic View | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Family Suite Preferred Paranoramic View

8.8 out of 10
Excellent
(3 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds

  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Water Park View 2 Double Queen

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Water Park View 2 Double Queen

  • 516 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Water Park View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Junior Suite Water Park View

8.0 out of 10
Very good
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Tropical View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr. Suite Tropical View 2 Queen Beds

  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Jr. Suite Tropical View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr. Suite Tropical View

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Water Park View 2 Queen Beds

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Jr. Suite Water Park View 2 Queen Beds

  • 516 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Water Park View

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Preferred Club Master Suite Water Park View

  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Punta de Mita

Dreams Bahia Mita Surf & Spa - All Inclusive is a short stroll from Destiladeras Beach and Punta de Mita Sea Pool. This 421-room, 4.5-star property has 7 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Destiladeras Beach - 3 min drive - 1.2 miles
  • Punta de Mita Beach - 7 min drive - 4.3 miles
  • El Anclote Beach - 9 min drive - 5.7 miles
  • Punta Mita Golf Club - 11 min drive - 6.4 miles
  • Cruise Ship Terminal - 40 min drive - 25.2 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 38 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬11 min drive
  • ‪Secrets Preferred Club - ‬1 min walk
  • ‪Bluewater Grill - ‬11 min walk
  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬1 min walk
  • ‪Seaside Grill Dreams Bahia Mita - ‬12 min walk

About this property

Dreams Bahia Mita Surf & Spa - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Dreams Bahia Mita Surf & Spa - All Inclusive features a full-service spa, 7 outdoor pools, and a free water park. Free valet parking is available if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a nightclub, karaoke, and a gym.
32-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and toothbrushes and toothpaste. Other standard amenities include free minibar items, espresso makers, and ceiling fans. Change of towels is available on request.
7 outdoor swimming pools are on site along with a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 19 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (USD 5 per stay)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • HIMITSU
  • PATIO
  • PORTOFINO
  • SEASIDE
  • WORLD CAFE

Things to do

  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Karaoke
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Snorkeling
  • Surf lessons
  • Surfing/bodyboarding
  • Table tennis
  • Waterslide
  • Wine tasting room
  • Ziplining

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet (varies based on length of stay)
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5 per stay
  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Early check-in fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dreams Bahia Mita Surf Spa
Dreams Bahia Mita Surf & Spa - All Inclusive Punta de Mita

Frequently asked questions

Are there all-inclusive rates at Dreams Bahia Mita Surf & Spa - All Inclusive?

Dreams Bahia Mita Surf & Spa - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, kayaking, and yoga.

How much does it cost to stay at Dreams Bahia Mita Surf & Spa - All Inclusive?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Dreams Bahia Mita Surf & Spa - All Inclusive on Jan 7, 2026 start from $419.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Dreams Bahia Mita Surf & Spa - All Inclusive?

Dreams Bahia Mita Surf & Spa - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do around Dreams Bahia Mita Surf & Spa - All Inclusive?

This property is located in Punta de Mita, a short 7-minute walk from Destiladeras Beach and also 12 minutes on foot from Punta de Mita Sea Pool. You'll also find Bay of Banderas and Punta de Mita Beach within a short drive.

Will I be able to park at Dreams Bahia Mita Surf & Spa - All Inclusive?

Yes, valet parking is offered for free at the all-inclusive property. Self parking is available for USD 5 per stay. Accessible parking is also available for guests.

Is a spa located at Dreams Bahia Mita Surf & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and hydrotherapy.

Does Dreams Bahia Mita Surf & Spa - All Inclusive include a casino on the premises?

No, Dreams Bahia Mita Surf & Spa - All Inclusive doesn't have a casino.

Will I find an indoor pool at Dreams Bahia Mita Surf & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Dreams Bahia Mita Surf & Spa - All Inclusive good for couples?

This beachfront all-inclusive property offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring private plunge pools.

Are there hot tubs at Dreams Bahia Mita Surf & Spa - All Inclusive?

No, but this all-inclusive property does have a steam room.

Does Dreams Bahia Mita Surf & Spa - All Inclusive have a restaurant with a breakfast menu?

No, Dreams Bahia Mita Surf & Spa - All Inclusive doesn't have a restaurant that serves breakfast.

Will Dreams Bahia Mita Surf & Spa - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Dreams Bahia Mita Surf & Spa - All Inclusive for a fee of USD 65 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Dreams Bahia Mita Surf & Spa - All Inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Dreams Bahia Mita Surf & Spa - All Inclusive?

The closest major airport to Dreams Bahia Mita Surf & Spa - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 19.3 mi away (38 minutes by car).

Can I book a room with a balcony at Dreams Bahia Mita Surf & Spa - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a deck where guests can enjoy ocean or park views.

Does Dreams Bahia Mita Surf & Spa - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Dreams Bahia Mita Surf & Spa - All Inclusive.

Dreams Bahia Mita Surf & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 937 reviews
Rating 8 - Good. 181 out of 937 reviews
Rating 6 - Okay. 105 out of 937 reviews
Rating 4 - Poor. 53 out of 937 reviews
Rating 2 - Terrible. 58 out of 937 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Nice Place. We enjoyed pools and great food
Stayed 7 nights in Nov 2025

10/10 Excellent

Tessa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a preferred Ambition Suite with panoramic views. The room was gorgeous and we loved the plunge pool on the balcony. The service we received from everybody on the property was next level and we enjoyed the food options. We had a couple excellent dinners at El Patio and really loved the food at Bahia Bites. We traveled with a toddler and felt that the property was really accommodating. She had an absolute blast and so did we.
Stayed 6 nights in Oct 2025

2/10 Terrible

Marcela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not worth it

Terrible service, reduced food options
Stayed 4 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

mal servicio

Muy mal servicio, los meseros te atienden de malas, te quieren cobrar cosas extras por una mejor atención, no hay camastros para la capacidad de gente, espera de 1 hora para entrar a restaurantes
Stayed 3 nights in Sep 2025

6/10 Okay

Anakary

Traveled with family
Liked: Room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good Comfort, but Needs Attention in Key Areas

The hotel has several areas that need improvement. The elevators near the restaurants do not have air conditioning, making them very hot and uncomfortable. Additionally, access to the breakfast area is limited to a single entrance without a ramp for strollers or wheelchairs, which is an accessibility issue. Overall, accessibility is poor for strollers or people with reduced mobility. During our stay, the buffet was closed for a private event, overcrowding the other restaurants and affecting the service. We were also surprised when the laundry service knocked on our door at 11 p.m., despite not having requested it. The wet floors are dangerous due to how slippery they are, both around the pool areas and in the bathroom floors of the rooms. Furthermore, the valet parking leaves vehicles outdoors, which is not ideal. In general, there are many aspects to improve in order to be considered a luxury hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

ARACELI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel. Food was fantastic. Kids and adults were happy. Will come again. The staff was great!
Stayed 5 nights in Jul 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones bonitas y amplias, playa bonita aunque con algo de piedras, comida variada y rica, solo me gustaría que agregaran más variedad de mariscos. El personal en su mayoría amable. El restaurante Nebiolo excelente. Si me gustó en general
Stayed 4 nights in Sep 2025

6/10 Okay

Araz

Traveled with group
Liked: Amenities, property conditions & facilities
I enjoyed overall my stay the beach is beautiful, the food was OK , however the alcohol was watered down we didn’t even taste the alcohol. I got sick second day of my stay due to the tap water that was mixed in the alcohol even though I had bottled water everywhere they didn’t notify us there was tap water mixed in the alcohol. Also we found a bug on our pillow after cleaning crew serviced our room. We threw the pillow on the floor without reporting to front desk and the next day same pillow was placed back on top of our bed when the room was serviced again. I would rate cleanliness as overal hotel 5/10.
Stayed 4 nights in Sep 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always something to do, lots of places to eat, I really really recommend staying here. It was really worth it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything very well. However, the walk from the rooms to the beach is very long with no elevators. At the obelisk area. They need to improve that
Stayed 7 nights in Aug 2025

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many upsells , people pushing hard
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place for kids

We had an amazing time! It was very kid friendly, the staff was more than accommodating and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was geeat
Stayed 3 nights in Aug 2025

6/10 Okay

Adanelly

Traveled with family
Liked: Staff & service, property conditions & facilities

Installations and services VERY crowded!

The property was super busy. The pool is too small for the property. Restaurants overcrowded and in general everything overcrowded. Their was line for all restaurants and in the restaurant if tacos they had very few food left… tacos finish. Very bad experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! The food was pretty good and the service was excellent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

jose sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Malcolm, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options good with some adjustments available for food restrictions/special diets. Good quality of foods for most resort style spaces.
Stayed 8 nights in Aug 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente plan familiar.

El personal fue maravilloso, en especial las chicas de limpieza. La comida buenísima. El hotel un poco grande pero con muchas actividades para los niños.
Stayed 5 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff were all so accommodating and welcoming. There is an app to use to order room service, book dinner reservations etc. which makes things super convenient. The food was pretty good! The beach was quite nice. Not a swimming beach but you are at a surf resort. You can walk fairly far to the south and the beach is all sand. If you book a junior suite like I did, note it surrounds the courtyard and there are evenings where there will be very loud music until rather late. So if you are early to bed, early to rise, this won’t be your ideal location. If I knew about that, I would absolutely have requested to upgrade before we settled in. On our last night the courtyard music ended around 10, then the live music in the secrets bar above went until 1:00am.
Stayed 7 nights in Aug 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better food

Missing “Paella” Sooo many kids around even in adult only area Buffet need better quality of food
Stayed 4 nights in Aug 2025

4/10 Poor

Zachary

Traveled with partner
Liked: Cleanliness, staff & service
This property is shared with a different resort that is adults only. All of the dining areas were very congested and there were not a lot of places to eat. You have to reserve your own private dining 24 hours in advance and by a certain time which was not convenient for us as we only stayed the weekend. I would not recommend this location to anyone staying less than a week, and even more so if you want peace and quiet.
Stayed 2 nights in Jul 2025

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