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Hotel El Reloj

2.0 star property

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Rooftop terrace
Deluxe Room | Individually decorated, free WiFi, bed sheets
Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets
Rooftop terrace
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Place, Malecón De Puerto Plata
    ‪1 min walk‬
  • Place, Embassy of the United States Dominican Republic
    ‪1 min walk‬
  • Place, Amber Museum
    ‪4 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪97 min drive‬

Room options

View all photos for Comfort Room, 1 Twin Bed

Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Puerto Plata

Located in Centro Histórico, Hotel El Reloj is adjacent to Embassy of the United States Dominican Republic and within a 5-minute walk of Malecón De Puerto Plata. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.1 miles
  • Embassy of the United States Dominican Republic - 1 min walk - 0.1 miles
  • Amber Museum - 4 min walk - 0.3 miles
  • St. Philip the Apostle Cathedral - 4 min walk - 0.3 miles
  • Fort San Felipe - 10 min walk - 0.6 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪The Boat Bar - ‬12 min walk
  • ‪Casita Azul - ‬4 min walk
  • ‪Hard Rock Cafe - ‬7 min walk
  • ‪El Cheff - ‬11 min walk

About this property

Hotel El Reloj

At Hotel El Reloj, guests have access to free WiFi in public areas, conference space, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry.
Guests can enjoy free WiFi and flat-screen TVs. Relax with a rainfall shower. Ceiling fans and wardrobes or closets are also standard. Change of towels is available on request.

Similar properties

Rooftop terrace
Dinasty Hotel
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  • Breakfast included
  • Pet friendly
  • Free WiFi
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8.0 out of 10, Very Good, 272 reviews
$38 nightly
The price is $49
May 24 - May 25
Total with taxes and fees
Dinasty Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per person, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 76

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel El Reloj Hotel

Hotel El Reloj Puerto Plata

Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

What's there to do near Hotel El Reloj?

This hotel is situated in Centro Histórico, just steps from Malecón De Puerto Plata and Amber Museum, and within a short walk of Independence Park. You'll also find Playa Dorada and Cofresi Beach within a short drive.

How much does it cost to stay at Hotel El Reloj?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel El Reloj on Jun 14, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel El Reloj?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel El Reloj have a casino at the property?

No, Hotel El Reloj doesn't have a casino.

Is there an indoor pool at Hotel El Reloj?

No, there is no indoor pool at this hotel.

Is Hotel El Reloj good for couples?

Amenities that appeal to couples at this beachfront hotel include a rainfall showerhead and a heated floor in each guestroom, and some feature ocean view.

Does Hotel El Reloj have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Reloj have a restaurant with a breakfast menu?

No, Hotel El Reloj doesn't have a restaurant that serves breakfast.

Does Hotel El Reloj allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Reloj.

Does Hotel El Reloj have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel El Reloj?

The closest major airport to Hotel El Reloj is Gregorio Luperon Intl. Airport (POP), which is 13.6 mi away (32 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 27.9 mi away.

Are there rooms with balconies that I can book at Hotel El Reloj?

No, there aren't any guestrooms at Hotel El Reloj that offer a balcony.

Hotel El Reloj Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 7 out of 115 reviews
Rating 4 - Poor. 9 out of 115 reviews
Rating 2 - Terrible. 8 out of 115 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bang for your buck
Stayed 1 night in May 2026

8/10 Good

Tito

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff member who checked us in/out was helpful and the process was easy.
Stayed 1 night in Feb 2026

2/10 Terrible

Sven

Stayed 1 night in Feb 2026

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2026

8/10 Good

Douglas

Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 3 nights in Jan 2026

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great place , wonderful staff good location . 1 block from the malacon.
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIUSZ

Stayed 1 night in Dec 2025

10/10 Excellent

Myrna H

Liked: Cleanliness, amenities, property conditions & facilities
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Stayed 7 nights in Dec 2025

2/10 Terrible

Alexandra Maria, San Pedro Sula

Traveled with group
Disliked: Amenities, property conditions & facilities
This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Stayed 1 night in Oct 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great rooms. Need to work on the parking problem
Stayed 3 nights in Oct 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick seem less and with ease of transition
Stayed 1 night in Sep 2025

10/10 Excellent

brandon

Liked: Cleanliness, property conditions & facilities
Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anicia, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Stayed 5 nights in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Ficheler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Disneyris

Traveled with family
Liked: Cleanliness, amenities
Es conveniente y limpio
Stayed 1 night in Jun 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10 Good

nutmeg

Traveled with partner
Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025