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Caracol Plaza

3.5 star property
Comfortable hotel near the beach

Choose dates to view prices

Photo gallery for Caracol Plaza

Living area
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Breakfast, lunch, dinner served; international cuisine
Bathroom sink
Gym
Reviews
7.6

Good

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • Parking includedParking includedParking included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980
  • Popular LocationCommercial Walkway2 min walk
  • Popular LocationZicatela Beach7 min walk
  • Popular LocationCarrizalillo Beach7 min drive
  • AirportPuerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)8 min drive

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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.1/10 Good
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.6/10 Good
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Sea View

8/10 Very Good
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard With Street View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Camino Del Sol
Pool
Kids pool
Parking included
Free WiFi
8.8 out of 10, Excellent, (143)
The price is $57
per night
$68 total
includes taxes & fees
Jun 29 - Jun 30
Hotel Camino Del Sol

About the neighborhood

Puerto Escondido

Caracol Plaza places you next to Commercial Walkway and within a 10-minute stroll of other popular attractions like Principal Beach. This 3.5-star hotel has 192 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Commercial Walkway - 2 min walk
  • Principal Beach - 7 min walk
  • Zicatela Beach - 7 min walk
  • Carrizalillo Beach - 7 min drive
  • Puerto Angelito Beach - 8 min drive

Getting around

  • The preferred airport is Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.): 9-min drive, 2.5 mi/4 km.

Restaurants

  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Congo - ‬7 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk
  • ‪Tlayudas la Ejuteca - ‬9 min walk
  • ‪Restaurante "Junto al Mar - ‬9 min walk

About this property

Caracol Plaza

Comfortable hotel near the beach
Guests of Caracol Plaza have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Other amenities at this beach hotel include a conference center, a terrace, and a garden.
Bathrooms have hair dryers and free toiletries. Balconies, safes, and desks are other standard amenities.
An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • LA CAVA

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (3,767 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Is a free cancellation option available at Caracol Plaza?

Caracol Plaza offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Caracol Plaza?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Caracol Plaza on Jun 19, 2024 start from $73.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Caracol Plaza?

This hotel is located in Puerto Escondido, just steps from Commercial Walkway and Principal Beach, and within a short walk of Zicatela Beach. You'll also find Puerto Angelito Beach and Carrizalillo Beach within a short drive.

Is parking available on site at Caracol Plaza?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Caracol Plaza have a casino on the premises?

No, Caracol Plaza doesn't have a casino.

Will I find an indoor pool at Caracol Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Caracol Plaza a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Caracol Plaza?

No, there isn't a spa tub at this hotel.

Does Caracol Plaza have a restaurant with a breakfast menu?

Yes, Caracol Plaza serves continental breakfast for a surcharge each morning at LA CAVA.

Will Caracol Plaza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Caracol Plaza.

Does Caracol Plaza have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Caracol Plaza?

The closest major airport to Caracol Plaza is Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.), which is 2.5 mi away (9 minutes by car).

Can I book a room with a balcony at Caracol Plaza?

Yes, every guestroom at Caracol Plaza comes with a balcony.

Caracol Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 94 out of 282 reviews" "
Rating 8 - Good. 87 out of 282 reviews" "
Rating 6 - Okay. 51 out of 282 reviews" "
Rating 4 - Poor. 28 out of 282 reviews" "
Rating 2 - Terrible. 22 out of 282 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel located very close to the beach of Puerto Escondido, walking distance to "El Adoquin" comercial zone, with a great view to the sea from their restaurant, nice and clean rooms, nothing espectacular but with a nice balcony.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, we were expecting a much nicer room.
Stayed 3 nights in Feb 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Simple clean and safe with a view
A nice place well located . It is a mexican hotel so expect some oddities in the way things work but it is a safe clean hotel. Breakfast buffet is lacking but this is Mexico not Canada.
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
This is a tough one. Lots of good things and lots of bad things. That’s why I rated it average. The checkin was good, and the room was good, nothing to complain about. However, regarding the room, it did not have a refrigerator. I knew that before booking this trip. I was hoping for a little better service down at the pool area. After several calls to the receptionist desk, they finally sent Angel. Even though he had only 15 days of experience, he did a good job, taking care of me, and the other guests down at the pool. I ordered a cheeseburger from Angel, and it was delicious, exactly how I ordered it. My room had a balcony, but there was no table or chairs to sit on. The way everything else was going I decided to not even try to fix the problem. I checked out the following morning and the daytime receptionist couldn’t even give me a receipt or call a taxi. He gave me a piece of paper with instructions on it as to how to get a receipt online. He told me to walk down a very steep road, and I would be able to hail a cab from there, terrible. And if I had had a good experience there, I was planning to spend the rest of my three week vacation at that hotel. But sadly it was not to be. According to my very unofficial count, there were about 10 families there. And they did not have enough staff to handle them, even though the hotel has room for hundreds! 👎
Stayed 1 night in Feb 2024

2/10 Terrible

Manuel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Horrible stay at hotel, no power and water for more than 5 hrs.. I ended up getting another hotel. They didnt even gave a us a compensation. Will never come back.
Stayed 1 night in Jul 2023

2/10 Terrible

Andres

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service, worse installations
I asked for towels since the second I got there. I called early the next day again, eventually I walked down where tow of the three girls where having a very pleasant conversation while some of us were still waiting for service.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

6/10 Okay

alberto

Stayed 7 nights in Jul 2023

10/10 Excellent

Araceli

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bonita vista, atendiendo muy bien

10/10 Excellent

Miguel O

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast was good everyday. Helpful staff.
Stayed 3 nights in Jun 2023