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Hotel La Plazuela

4.0 star property
Colonial hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel La Plazuela

Exterior
Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Property grounds
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Calle 5 No. 8-13, Centro, Popayán, Cauca, 190003
  • Place, Caldas Park
    ‪3 min walk‬
  • Place, Popayán Cathedral
    ‪3 min walk‬
  • Place, Torre del Reloj
    ‪3 min walk‬
  • Airport, Popayan (PPN-Guillermo Leon Valencia)
    ‪17 min walk‬

Room options

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Habitación con cama King

Habitación con cama King | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Habitación con cama King

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Room

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Popayán

Hotel La Plazuela places you next to Museo Guillermo Leon Valencia and Caldas Park. This 4-star hotel has 29 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Caldas Park - 3 min walk - 0.2 miles
  • Popayán Cathedral - 3 min walk - 0.2 miles
  • Torre del Reloj - 3 min walk - 0.2 miles
  • Humilladero Bridge - 5 min walk - 0.3 miles
  • University of Cauca - 7 min walk - 0.4 miles

Getting around

  • Popayan (PPN-Guillermo Leon Valencia) - 6 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪La Cosecha Parrillada - ‬2 min walk
  • ‪Cafe Cauca - ‬4 min walk
  • ‪Antojitos Mexicanos - ‬7 min walk
  • ‪El Sotareño - ‬2 min walk

About this property

Hotel La Plazuela

Colonial hotel with a 24-hour front desk and a coffee shop
Hotel La Plazuela features free WiFi in public areas, a meeting room, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a garden and a banquet hall.
Guests can expect free WiFi and TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers. Ceiling fans, laptop-compatible safes, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for COP 60000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: COP 60000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 4878

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán

Frequently asked questions

Is a free cancellation option available at Hotel La Plazuela?

Hotel La Plazuela offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel La Plazuela?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Hotel La Plazuela on Dec 24, 2025 start from $26.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel La Plazuela?

This hotel is located in Popayán, just steps from Museo Guillermo Leon Valencia and Torre del Reloj, and within a short walk of Caldas Park. You'll also find Humilladero Bridge and Negret Museum of Modern Art less than a mile away.

Is there parking available at Hotel La Plazuela?

Yes, self parking is offered for free at the hotel.

Does Hotel La Plazuela include a casino at the property?

No, Hotel La Plazuela doesn't have a casino.

Is there an indoor pool at Hotel La Plazuela?

No, there is no indoor pool at this hotel.

Is Hotel La Plazuela a good place to stay for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, a rainfall showerhead, and heated floors.

Are there hot tubs at Hotel La Plazuela?

No, there isn't a spa tub at this hotel.

Does Hotel La Plazuela have a restaurant that serves breakfast?

No, Hotel La Plazuela doesn't have a restaurant that serves breakfast.

Does Hotel La Plazuela allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel La Plazuela.

Are there connecting rooms at Hotel La Plazuela?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel La Plazuela?

The closest major airport to Hotel La Plazuela is Popayan (PPN-Guillermo Leon Valencia), which is within a mile.

Are there rooms with balconies at Hotel La Plazuela?

No, there aren't any guestrooms with balconies at Hotel La Plazuela.

Hotel La Plazuela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 9 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Great service.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

8/10 Good

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy parties negate all the good..

The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan. The bad.. breakfast should be included. The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
Stayed 8 nights in Jan 2025

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bradley, Calgary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes , I would happily stay here again !

Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Stayed 5 nights in Jan 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Stayed 2 nights in Oct 2023

8/10 Good

Felix

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good breakfast and clean
Stayed 2 nights in Jul 2023

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but noisy at times

Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Stayed 3 nights in May 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

David, Chicago

Stayed 1 night in Nov 2022

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Pretty clean. The hotel is located just a block away from The Parque Caldas. Highly recommended!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Patrick

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home in Popayan

After many, many visits to Plazuela I cannot say enough good things about it. The location, the history, and most importantly -- the people -- Plazuela is my home away from home in Popayan. I think you'll love it to.
Stayed 3 nights in Dec 2021

8/10 Good

Ahmed Alberto

Stayed 4 nights in Feb 2022

8/10 Good

Oscar, Bogota

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, one block away from the central Square. Breakfast cooking is mediocre, that part of the stay was just disappointing
Stayed 2 nights in Jun 2019

8/10 Good

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful outside and courtyard. Our room was in the second back courtyard, and a bit more modern than I thought it would be - with slight smell (sewage?) and non-functioning safe. Breakfast was disappointing: served (non-buffet) American breakfast, with no other options (e.g. Colombian food would have been great).
Stayed 2 nights in Jan 2019

10/10 Excellent

Phil, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the main plaza, comfortable, beautiful, and staff is helpful and friendly. Safe parking lot one block away.
Stayed 1 night in Jul 2018

6/10 Okay

John, Raleigh

Liked: Cleanliness
It was an ok experience. I think it overprice
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great colonial hotel in historic center

Very atmospheric, clean and comfortable room with a safe. Wonderful staff and excellent location. Across the street from a beautiful church. I did not have any hot water in my room, however, so needed up change rooms.
Stayed 1 night in Mar 2018

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Suzanne, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect city centre location but tranquil

Lovely ambience. Great location for the city centre sights. And the Menu del Dia we had for lunch one day was delicious (for Colombia) and great value. We enjoyed our stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Mike, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly peaceful

Popayán's center is a wonderful place. And this hotel was a perfect example of the quite beauty. The room was spacious, clean, and relatively quite, especially being on the street side. The bed was somewhat hard, but otherwise the room was very comfortable. On future trips, we will definitely stay again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to the White City

The location of the hotel is awesome...within short walking distance to the main square and historic area. They've done a beautiful job of renovating the hotel...the decor, inside square and dining area match the colonial elegance of the city. The room is clean and comfortable. Double beds are small, pillows are a bit hard and no toiletries in bathroom like shampoo.