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Hotel Dann Monasterio Popayán

4.0 out of 5.0

Recent guest reviews

Hotel is located in a nice old colonial building at the center near the cathedral . The courtyard is calm and equipped with a nice fountain. It has also a swimming pool and a spa which I didn't try.My room was spacious, nicely decorated and well equipped. Rooms towards the main street can be noisy. Breakfast was good as slightly modest for this kind of hotel. Front desk is extremely helpful.

Dann Monasterio is a little more traditional and bigger than the boutique hotels we usually stay in, but we were encouraged to stay here by the folks who organized the tour. It s lovely restored monastery with a wonderful courtyard and breakfast terrace at the back of the property. We checked out the other options that we had considered while researching Popayan, and this is definitely the best. Rooms are large and comfortable. Do not miss the great breakfast on the terrace - very beautiful seating area and top notch egg station. Location is close to the main square and attractions. Rooms facing the street are a little noisy due to traffic. There is a very good restaurant on the next block - La Cosecha Parrilla Centro. Good stop on the way to San Agustin.

It's the best choice to stay in the city. It has some issues, but one can't get better. The rooms are big enough,bathroom is smallish,but clean.The rooms looking at the street are noisy. Breakfast is very good. They have pool,but not in a good shape.

This hotel is set in a beautiful old building with peaceful grounds. The location is great. OK, this is not a five star, However, it is a very nice hotel with friendly (yet to be properly trained) staff. We found the staff to be friendly and helpful when needed. However, breakfast, for example was cleared by 10.03am without a word. The beds were very comfortable and there was a nice deep bath. I'd go back again.

The hotel itself is a well preserved monastery and a must visit in Popayan. The decoration like the chandlier and chairs along the corridor are charming. It's centrally located, just next to the church of San Francisco, with restaurants around. And it's just a few minutes walk to the main plaza. Breakfast is served in the backyard and it's excellent. We stayed there during the Holy Week. We could stay in the hotel terrace which overlooks the Main Street watching the procession. There are cheaper options in Popayan, but Dann Monstario is worth it for sure.

well located in central Popayan nice atmosphere, antique monastery, room furniture so-so quite noisy due to absence of noise insulation old style restaurant, quite attentive service, acceptable breakfast

This hotel could be stunning but isn't. We arrived about 1.30 and was told that check was in 3 pm. We said ok and would have some lunch. About 10 minutes later we were shown to our room. The room was quite small and we had to move a table to create space. The bathroom was pokey and ill designed. The hotel had lots of rooms and only a few were taken so why the fuss when we arrived after a long 5 hour bus journey. I am sure there were better rooms available. Breakfast Ok.

In spite of the really magnificent building and excellent location just on the edge of the historic quarter, this hotel does not live up to its 5 star rating. We were initially given a very large room looking onto a noisy street. They kindly agreed to move us to an apparently quieter room overlooking the restaurant patio area, where staff start working at 6.30 at the latest! The decor in the rooms is sad and tired but bedding was good. Towels are not luxurious either in quality or size, yet they are offered for sale at 120,000 pesos each! Moreover in spite of the hotel's response to an earlier review, they still charge extra for the toothbrush and shaving kit provided in the rooms. Breakfast was acceptable but jams and butter came in plastic packs. The swimming pool was out of action as it is currently being 'maintained'. Our biggest crib was with the poor and slow service. There is no shortage of staff but one gets the impression that no one is really taking the lead and showing them how to do things. The final straw came this morning when reception called to say our driver had arrived. No one offered to come and carry our bags (we had tipped generously on our arrival) and no one in the reception area responded when we said goodbye and have a good day.

After a really low budget stay in Villavieja we decided to have a night at a fancy hotel with hot running water, a nice and good bed and some luxury. It was a deception to say the least. By entering you could feel the grandeur and authenticity of the monastery which was stunning. The rooms however are not. The first room we were given was dark, mouldy and old. Of course it is a old monastery but the interior was very much outdated with furniture fit for an old castle or dungeon. It turned out to be above the kitchen so luckily I asked for another room (see previous comments on TripAdvisor). The second room was at the courtyard on the first floor. Lighter but still old and outdated. However better than room 1. Once we installed I noticed something on the floor so apparently they didn't vacuum properly. I asked the cleaning lady and immediate she vacuumed the room. Perfect, I thought. Then I went into the bathroom and noticed hairs on the wall and the bathtub so I went down to complain at reception. For a 5 star hotel at least I expect a clean room. So once again they cleaned my room again. I stayed only for one night so I didn't want to look for another room but I expect more, a lot more from a 5 star hotel, supposedly the best in town. Also very odd is the fact that amenities are free, except the shaving kit, toothbrush. 5 stars and then you pay for amenities??? Furthermore bear in mind that a room at or facing the courtyard means noise as you hear everything as soon as the hotel personnel starts to work. Just my two cents. Beautiful site but the rooms simply don't add up to the standard.

Hotel Dann Monasterio is the most expensive hotel in town and it certainly adds to the rumor that the city already has as the most church dense town in Colombia, as it's basically an old monastery. The building and the location in itself are beautiful and feel saturated with historical details. With this the only limit is your imagination. Unfortunately history is a bit too dominating in a hotel like this. The rooms are a good size and comfortable but they are terribly out dated when it comes to decoration and furniture. The beds are comfortable and the best parties the shower that is both clean and delivers hot water. Hotel Dann Monasterio would gain so much by updating its interior design. Right now it feels old and dusty. The other good part is the surrounding garden that although well taken care of, could be invested in more. There is a lot of "dead" space. The two mediocre things is the breakfasts that is a bit cheap with a limited selection and the service that is somewhat slow and inefficient. All in all hotel dann Monasterio is expensively average.

Room options

Standard Triple Room

Full 2 | Sleeps 4

Standard Quadruple Room, 2 Bedrooms

Twin 4 | Sleeps 5

Standard Twin Room

TwinXL 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 189 reviews