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Oasis 12

5.0 star property

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Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Luxury Duplex, 2 Bedrooms, Pool Access, City View | Terrace/patio
Exterior
Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View | Living area | 42-inch Smart TV with cable channels, Netflix, pay movies
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
221 Calle 12 Nte y 20 Avenida, Oasis 12, Playa del Carmen, QROO, 77710
  • Place, Central Square
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬

Room options

View all photos for Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View

Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View | Living area | 42-inch Smart TV with cable channels, Netflix, pay movies

Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Luxury Duplex, 2 Bedrooms, Pool Access, City View

2 bedrooms, premium bedding, down comforters, pillowtop beds

Luxury Duplex, 2 Bedrooms, Pool Access, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Oasis 12 is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 2-room, 5-star villa has private in-room pools along with a full-service spa and an outdoor pool.
View more Villas in Playa del CarmenOpens in a new window

What's nearby

  • Calle 12 - 1 min walk - 0.1 miles
  • Nuestra Senora del Carmen Catholic Church - 2 min walk - 0.1 miles
  • Central Square - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪El Árbol de la Diez - ‬3 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Logia Café - ‬2 min walk
  • ‪El Doctorcito - ‬2 min walk
  • ‪Zitla - ‬1 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Oasis 12

Oasis 12 features a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 170 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this beach villa include free WiFi in public areas, express check-in, and express check-out.
The 2 soundproofed villas feature kitchens, 2 bathrooms, and balconies or patios. There's space to spread out with 2 bedrooms, dining areas, and sitting areas. 42-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer rainfall showers and hair dryers. Private pools, private fenced yard, and espresso makers are other standard amenities.
Recreational amenities at the villa include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the villa's full-service spa, Okum Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Beach

  • Sandy beach (direct access)
  • Beach cabanas (surcharge)
  • Beach club (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas
  • Private pool
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Beach toys
  • Pool toys

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 12 for adults and USD 8 for children
  • 20 beach bars
  • Champagne service
  • Chef service
  • Couples/private dining
  • Dining table

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch smart TV with premium digital channels
  • Games
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Fenced yard
  • Garden
  • Gas grill
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Bicycle cleaning area
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Mountain biking
  • Boat tours nearby
  • Casino nearby
  • Fishing nearby
  • Kayaking nearby
  • Outdoor pool (guest access) nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Swimming nearby
  • Theme park nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
  • Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old)
  • Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay, PayPal, and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay, PayPal, and Cash App.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the villa at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Is a free cancellation option available at Oasis 12?

Oasis 12 provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Oasis 12?

This villa is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach less than a mile away.

Is there parking available at Oasis 12?

Yes, secured self parking is offered for free at the villa. Wheelchair-accessible van parking and bicycle parking are also available.

Is a spa located at Oasis 12?

Okum Spa is the villa's spa and services include Thai massages, deep-tissue massages, reflexology, and hydrotherapy.

Does Oasis 12 have luxury amenities?

Yes, guests can indulge in luxuries such as a private pool, a chef service, and beachside massages at this villa.

Does Oasis 12 include a casino on the premises?

No, Oasis 12 doesn't have a casino.

Will I find an indoor pool at Oasis 12?

No, this villa doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Oasis 12 good for couples?

There are many amenities for couples at this villa, including a chef service, a private pool, and champagne service.

Are there hot tubs at Oasis 12?

No, but this villa does have a steam room.

Does Oasis 12 have a restaurant with a breakfast menu?

Oasis 12 offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Oasis 12 allow pets to stay free of charge?

No, pets and service animals aren't allowed at Oasis 12.

Are there connecting rooms at Oasis 12?

Yes, there are connecting units available at this villa book for your group event or vacation.

What is the closest airport to Oasis 12?

The closest major airport to Oasis 12 is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies at Oasis 12?

Yes, every villa at Oasis 12 comes with a balcony/patio and some offer city and pool views.

Oasis 12 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rodolfo, edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Milos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kevin was a responsive host and helped us with the booking of a good catamaran tour. We liked the location of the property as it was close to areas with restaurants and beach clubs. We felt safe in the neighborhood. The downside of the location is the noise. The property is next to a bus station whose PA system can be heard inside the apartment. The building is also close to entertainment/bars that are loud late into the night. Finally, Kevin let me know that there is a limit to the electricity included in the room rate and that meant that we had to be judicious when we ran the water heater, the AC, and the washer/dryer. Overall, we liked it although we will look for a less noisy Playa option in the future.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jesus, San Antonio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So far one of the best condos we have stayed. Communication with host was a five ⭐ , very prompt to respond. Karen was amazing showing us around and Kevin great hosts. The condo was very clean and cozy. Location very convenient and walking distance to 5th avenue and the beach.
Stayed 6 nights in Aug 2023