See all properties

Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Grand Mercure Phuket Patong

Exterior
Creator video
Cocktail bar, pool views, open daily
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Free minibar items, in-room safe, desk, laptop workspace

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Patong

Grand Mercure Phuket Patong places you within a 10-minute stroll of popular attractions such as Patong Beach and Jungceylon Shopping Center. This 314-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Bangla Road - 10 min walk - 0.6 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Cairo Restaurant - ‬3 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪coffee near me - ‬3 min walk
  • ‪Craft Beer Lounge - ‬1 min walk
  • ‪Ice Box Restaurant - ‬1 min walk

About this property

Grand Mercure Phuket Patong

Luxury hotel with 3 outdoor pools and a full-service spa
Guests of Grand Mercure Phuket Patong have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a steam room, and a rooftop terrace.
Guests can expect to find free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, free minibar items, and coffee makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Hotel Indigo Phuket Patong by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 729 reviews
$244 nightly
The price is $263
Jan 13 - Jan 14, 2026
Total with taxes and fees
Hotel Indigo Phuket Patong by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1600.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: THB 1000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Is free cancellation available at Grand Mercure Phuket Patong?

Grand Mercure Phuket Patong offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on Jan 16, 2026 start from $225.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Mercure Phuket Patong?

Guests enjoy the hotel's walkable location in Patong based on their ratings, and it's within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You'll also find Karon Beach and Bangla Road within a short drive.

Will I be able to park at Grand Mercure Phuket Patong?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Grand Mercure Phuket Patong?

Ryn Spa is the hotel's spa and services include deep-tissue massages, sports massages, couples treatments, and aromatherapy.

Does Grand Mercure Phuket Patong include a casino on the premises?

No, Grand Mercure Phuket Patong doesn't have a casino.

Is there an indoor pool at Grand Mercure Phuket Patong?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Grand Mercure Phuket Patong?

There are many amenities for couples at this hotel, including 3 outdoor pools and a poolside bar plus some guestrooms feature private pools.

Does Grand Mercure Phuket Patong have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Grand Mercure Phuket Patong have a restaurant that serves breakfast?

Yes, Grand Mercure Phuket Patong serves buffet breakfast for a surcharge each morning at Bubbles Restaurant.

Does Grand Mercure Phuket Patong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Phuket Patong.

Are there connecting rooms at Grand Mercure Phuket Patong?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grand Mercure Phuket Patong?

The closest major airport to Grand Mercure Phuket Patong is Phuket Intl. Airport (HKT), which is 20.8 mi away (59 minutes by car).

Are there rooms with balconies at Grand Mercure Phuket Patong?

Yes, some guestrooms at Grand Mercure Phuket Patong offer a balcony and may feature pool views.

Reviews

Grand Mercure Phuket Patong Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

10/10 Excellent

Paul Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As returning guests, the wonderful staff, great facilities and amazing food options have made this hotel the only place we will stay in Patong.
Entrance and foyer
Stayed 10 nights in Sep 2025

10/10 Excellent

Gyujeong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Retuj

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 7 nights in Aug 2025

10/10 Excellent

John Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 10 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was not tasty Adult Pool was not more than ok Kids enjoy the kids pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Stayed 6 nights in Aug 2025

8/10 Good

Emily Mary

Liked: Cleanliness, staff & service, amenities
Safe, friendly peoperty. Would have liked more certainty about timing of room cleanings - was any time between 11am and 4pm which made it hard to plan when to go back and chill
Stayed 7 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
Stayed 8 nights in Aug 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful service
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying at the Grand Mercure and it didn't disappoint! Comfortable bed, great proximity to Walking street, clean facilities, friendly staff and an amazing breakfast buffet. The only thing that I would recommend for lady travelers is to get a travel light that you can clip on the mirror so you can see to do your makeup as the lighting is very dim (mood lighting only).
Stayed 4 nights in Aug 2025

6/10 Okay

Natasha

Traveled with family
Liked: Cleanliness, staff & service
Not the 5-Star Experience Expected. Despite its rating, the hotel feels dated and more like a 4-star. Rooms and finishes look worn and the facilities felt underwhelming. The breakfast layout is poorly designed, causing congestion and chaos, with some guests behaving rudely toward staff. Positives: good food variety, great location, attentive staff, multiple smoking areas, and pleasant decor. Overall, disappointing for the price and reputation.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shailender

Liked: Staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Tim

Stayed 1 night in Jun 2025

10/10 Excellent

Luke Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly wonderful expwrience while staying here. Everything was well thoughtout and the staff made it very welcoming. The only draw back would be is to have your laundry done somewhere else, ro expensive to have to done by the hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Angus Davyd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly staff. Rooms have everything
Stayed 7 nights in Jul 2025

10/10 Excellent

Jonathon

Stayed 7 nights in Jul 2025

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pool access room. Room was very small and dark. Smelt damp. Not worth the price we paid
Stayed 7 nights in Jun 2025

6/10 Okay

Cathy

Traveled with partner
Liked: Cleanliness
The staff were lovely, friendly and helpful and were the best part of the stay. Issues with maintenance re railing on pool & shower issues with bursts of hot/ cold. Rooms were clean but minimal shelves to place clothing into and the lighting in the rooms were minimal making it harder to see at night
Stayed 7 nights in Jun 2025

10/10 Excellent

raine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful . A very pleasant and comfortable stay. The bathrooms could do with more lighting,but everything else was superb.
Stayed 3 nights in Jun 2025

10/10 Excellent

jeremy paul

Stayed 8 nights in Jun 2025

8/10 Good

xiangyu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We stayed from May 26 to May 30, 2025. When we checked out on May 30, we were asked to wait for 5-10 minutes and staff would checked the room. I guessed that is standard practice of this hotel and I did not have any problem with this. After the staff checked the room, we were told everything is fine. We were good to go. The deposit 3000 Baht will be refunded in 2 weeks. I wrote an email to H8109@accor.com (the only email I would find) on June 21, 2025, no response. I have not received the refund yet.
Stayed 3 nights in May 2025

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Staff is so kind and awesome. Hotel is in walking distance to almost everything. Definitely will come back and stay again
Stayed 4 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays i've had in a long time. Facilities are great, beautiful pools, bars and spots to eat. Bed is very comfortable and area is primo. But the best part is the hotel and restaurant staff. Huge shout out to Sita, Beer, Orn, Earn, Sprite, Brittany and all the other lovely people that work here.
Stayed 7 nights in Jun 2025

8/10 Good

Kok Pin

Stayed 5 nights in Jun 2025

Hotels

Flights

Cars