My husband brought me to Talking Stick Resort for my birthday weekend, and unfortunately the experience was extremely uncomfortable from the moment we arrived.
Right after checking in, a security officer approached me and said I had triggered a “weapons alarm.” I was told I needed to come with her immediately for my belongings to be searched, and that if I refused, we would be asked to leave the property. This was humiliating, especially being escorted publicly to the security area.
They used a wand and nothing went off. The only item in question was a decorative backdrop my husband brought to surprise me and decorate the room for my birthday. Once we showed it, we were dismissed without any real explanation.
Later that same night at the Palo Verde Lounge, we noticed security standing nearby watching us closely while speaking into an earpiece, which made us feel uneasy and monitored for the remainder of the weekend.
I shared this experience in a feedback email on January 5th, 2026, and received only a brief response from Kyung Yoon stating that the situation would be “shared with the team,” along with a general apology. Unfortunately, no meaningful effort was made to address what happened or attempt to rectify how deeply this impacted our stay.
I understand the need for safety measures, but the lack of discretion, communication, and follow-up completely overshadowed what was meant to be a special birthday celebration. We left feeling disappointed and that our time and mo