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Best Western Plus Surprise-Phoenix NW

3.5 star property
VIP Access

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Photo gallery for Best Western Plus Surprise-Phoenix NW

Lobby
Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
13337 W Grand Avenue, Surprise, AZ, 85374
  • Place, Irish Wolfhound Restaurant & Pub
    ‪15 min walk‬
  • Place, Centennial Friendship Park
    ‪3 min drive‬
  • Place, Sun Village Golf Course
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Lobby

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About the neighborhood

Surprise

Located 2.2 mi (3.6 km) from Surprise Stadium, Best Western Plus Surprise-Phoenix NW is within a 15-minute drive of other popular attractions like Peoria Sports Complex. This 86-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Irish Wolfhound Restaurant & Pub - 15 min walk - 0.8 miles
  • Centennial Friendship Park - 3 min drive - 1.0 mile
  • Sun Village Golf Course - 3 min drive - 1.4 miles
  • State Farm Stadium - 22 min drive - 13.5 miles
  • Desert Diamond Arena - 23 min drive - 13.8 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬17 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Carl's Jr. - ‬1 min walk

About this property

Best Western Plus Surprise-Phoenix NW

At Best Western Plus Surprise-Phoenix NW, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a hot tub, a business center, and a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.6 out of 10, Excellent, 1,019 reviews
$93 nightly
The price is $106
Jun 30 - Jul 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

What's there to see near Best Western Plus Surprise-Phoenix NW?

This hotel is located in Surprise within a short 15-minute walk of Irish Wolfhound Restaurant & Pub. You'll also find Surprise Stadium and Uptown Alley within a short drive.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on Jul 1, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Surprise-Phoenix NW?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Surprise-Phoenix NW feature a casino on the premises?

No, Best Western Plus Surprise-Phoenix NW doesn't have a casino.

Will I find an indoor pool at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Plus Surprise-Phoenix NW a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a hot tub.

Are there hot tubs at Best Western Plus Surprise-Phoenix NW?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Surprise-Phoenix NW have a restaurant with a breakfast menu?

Best Western Plus Surprise-Phoenix NW offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus Surprise-Phoenix NW allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Surprise-Phoenix NW for a fee of USD 40 per pet, per day. A deposit of USD 250 per stay is collected.

Are there connecting rooms at Best Western Plus Surprise-Phoenix NW?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Surprise-Phoenix NW?

The closest major airport to Best Western Plus Surprise-Phoenix NW is Phoenix Deer Valley Airport (DVT), which is 21.3 mi away (29 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 27 mi away (39-minute drive).

Are there rooms with balconies at Best Western Plus Surprise-Phoenix NW?

No, you won't find guestrooms with balconies at Best Western Plus Surprise-Phoenix NW.

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1007 reviews
Rating 8 - Good. 259 out of 1007 reviews
Rating 6 - Okay. 88 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless staff friendly and hotel was safe
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, friendly staff great breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities
Clean, modern, great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were really well kept, all the staff professional
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Property conditions & facilities
Room was great, staff exceptional
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is easy, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and all the staff were tremendously friendly. We had an amazing stay. Unfortunately, i didn't have the time in my day to enjoy the pool or the gym.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and room was very clean
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Bessamae

Liked: Cleanliness, staff & service, amenities
Staff was very helpfull & wonderful Thank you!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

joshua and Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad hotel how much to do around there a couple dining options. Jim would rather small pool is nice and warm.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities
Great Place to stay!! Even got an own balcony. Would recommend staying here!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
I had a very spacious room for a great price here. The hotel was well maintained, had helpful staff, a nice pool and hot tub area and a good breakfast. Well worth the stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place!!! It was clean, the staff was friendly and the amending are always superb!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Staff was friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Very nice, clean room. Breakfast was awesome
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay and the breakfast is really good!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Very clean large room. Everything was great. Breakfast and plenty free parking.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Pool was warm and plenty of pool towels were available.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
We had car trouble and staff was very accommodating about our check in time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, updated hotel, nice breakfast options, located near shopping, restaurants, well lit parking area.
Stayed 5 nights in Nov 2025