Best Western Plus Surprise-Phoenix NW

Eco-certified hotel with free breakfast and a fitness center

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Premium bedding, pillowtop beds, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Housekeeping
Hot Tub
Laundry

Explore the area

13337 W Grand Avenue, Surprise, AZ, 85374

Surprise Stadium
‪4 min drive‬
Peoria Sports Complex
‪12 min drive‬
Luke Air Force Base
‪14 min drive‬
Phoenix, AZ (PHX-Sky Harbor Intl.)
‪44 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Wonderful

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Wonderful

Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Sleeps 2
1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 King Beds

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Wonderful

Sleeps 4
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Exceptional

Sleeps 4
2 Queen Beds

About the neighborhood

Surprise

Located 2.2 mi (3.6 km) from Surprise Stadium, Best Western Plus Surprise-Phoenix NW is within a 15-minute drive of other popular attractions like Peoria Sports Complex. This 86-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Surprise Stadium - 4 min drive - 2.6 miles
Peoria Sports Complex - 12 min drive - 7.8 miles
Luke Air Force Base - 14 min drive - 9.3 miles
Westgate Entertainment District - 17 min drive - 11.9 miles
State Farm Stadium - 17 min drive - 12.4 miles

Getting around

Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive

Restaurants

‪McDonald's - ‬18 min walk
‪Chick-fil-A - ‬8 min walk
‪Chili's Grill & Bar - ‬11 min walk
‪Olive Garden - ‬6 min walk
‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Eco-certified hotel with free breakfast and a fitness center

At Best Western Plus Surprise-Phoenix NW, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, a business center, and a meeting room.

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$87 nightly

Aug 14 - Aug 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Area shuttle (surcharge) up to 35 mi
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

Gym
Hot tub
Outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible van parking

3 floors
Smoking not allowed

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Hair dryer
Partially-open bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
2 total (80 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 250 per stay
Pet fee: USD 40 per pet (varies based on length of stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM—-anytime
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Comfort Inn Surprise

Comfort Surprise

Comfort Inn & Suites Surprise Hotel Surprise

Comfort Inn And Suites Surprise

Comfort Inn Surprise Peoria

Comfort Surprise Peoria

Best Plus Surprise Phoenix Nw

Comfort Inn Suites Surprise Phoenix NW

Best Western Plus Surprise-Phoenix NW Hotel

Best Western Plus Surprise-Phoenix NW Surprise

Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

What's there to see near Best Western Plus Surprise-Phoenix NW?

This hotel is located in Surprise, close to Surprise Stadium, Sun Village Golf Course, and Deer Valley Golf Course. You'll also find Centennial Friendship Park and Surprise Tennis Center within a short drive.

Will I be able to park at Best Western Plus Surprise-Phoenix NW?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Surprise-Phoenix NW feature a casino on the premises?

No, Best Western Plus Surprise-Phoenix NW doesn't have a casino.

Will I find an indoor pool at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Best Western Plus Surprise-Phoenix NW?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Plus Surprise-Phoenix NW?

Yes, this hotel has a spa tub.

Does Best Western Plus Surprise-Phoenix NW have a restaurant with a breakfast menu?

Best Western Plus Surprise-Phoenix NW offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus Surprise-Phoenix NW allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Surprise-Phoenix NW for a fee of USD 40 per pet, per day. A deposit of USD 250 per stay is collected.

Are there connecting rooms at Best Western Plus Surprise-Phoenix NW?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Surprise-Phoenix NW?

The closest major airport to Best Western Plus Surprise-Phoenix NW is Phoenix Deer Valley Airport (DVT), which is 21.3 mi away (29 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 27 mi away (39-minute drive).

Can I book a room with a balcony at Best Western Plus Surprise-Phoenix NW?

No, you won't find guestrooms with balconies at Best Western Plus Surprise-Phoenix NW.

Best Western Plus Surprise-Phoenix NW Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Susan

Business traveler

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nothing unique per say... but served my needs at a good rate.

Stayed 1 night in May 2025

8/10 Good

MARIA

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good service overall price not so much!

Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Business traveler

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and quiet. Friendly staff. Good breakfast

Stayed 4 nights in Apr 2025

10/10 Excellent

George, Monticello

May 5, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Jake

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

8/10 Good

Julia

Apr 30, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Krishia

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent and very clean

Stayed 1 night in Apr 2025

8/10 Good

Mark F.

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place, nice location

good place to stay. my only issue, surprisingly, was with the EV chargers. the night woman gave me instructions, but her instructions were wrong. when I tried to "correct" her, she was not interested at all. suggestion: but the EV charging instructions on a sign!

Stayed 1 night in Apr 2025

8/10 Good

Melvin

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place and location. Staff was great.

Stayed 4 nights in Apr 2025

8/10 Good

Laura

Traveled with partner

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, breakfast, near shopping, comfortable bed.

Stayed 2 nights in Apr 2025

10/10 Excellent

Trinidad

Apr 19, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Traveled with family

Apr 18, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Stacie

Business traveler

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Chandphane, Wichita Falls

Apr 17, 2025

Stayed 3 nights in Apr 2025

8/10 Good

Adrienne

Business traveler, Traveled with partner

Apr 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We needed a place for one night in Surprise and Best Western fit the bill. Nicole checked is in efficiently and we were settled in our room within 15 minutes. The hot tub pool area is convenient…. not very busy the evening we were there.

Stayed 1 night in Apr 2025

10/10 Excellent

Isabelle

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was great. My experience with Expedia was not. There are extra fees and price is higher because of Expedia's fees

Stayed 1 night in Apr 2025

2/10 Terrible

Brandi

Apr 7, 2025

Stayed 2 nights in Apr 2025

2/10 Terrible

Craig

Apr 7, 2025

Thin floors and noisy. Sounded like a heard of elephants having a party upstairs.

Stayed 4 nights in Apr 2025

10/10 Excellent

Julia

Traveled with partner

Apr 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always my go to when I come visit AZ!

Stayed 1 night in Apr 2025

8/10 Good

Travis

Traveled with pets, Traveled with family

Apr 4, 2025

Everything was fine

Stayed 2 nights in Apr 2025

6/10 Okay

Sharise

Traveled with family

Apr 1, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in Mar 2025

2/10 Terrible

James

Apr 1, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

James

Business traveler

Mar 31, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Waste of time

Both nights of our stay super loud people above us banging and making lots of noise. 2nd night did inform front desk as they gave you sign a small contract about no noise after 10pm. Woke up all morning of checkout asked for one extra hour as we were tired from all the noise and was informed it would be $40. She said it’s in terms and agreements stayed here many times never been charged. They don’t enforce to noise agreement just the agreement for me too pay more money. They lost my business. I travel here every other week generally for business. Have canceled all upcoming stays and let family and friends know as well.

Stayed 2 nights in Mar 2025