6/10 Okay
Paul
Feb 28, 2025
Liked: Staff & service
Functional but Excellent Front of House Staff
Firstly I would stress that all the staff that we dealt with in person were friendly, polite, very helpful and I wouldn't hesitate to give any of them 5 stars. That in itself would make me consider staying again if I returned to Perth.
The hotel is also conveniently on a regular bus route from the train station near airport T3/T4.
The rooms were functional but a bit tired and shabby. To be fair they did have the facilities described but all a bit run down. We mainly needed a bed & a place to cook if we wanted.
The one negative thing was that on our arrival the room absolutely stank. We soon found that the cause was a frying pan that had probably been used for fish and must have been put away in the bottom drawer unwashed sometime in the past.
To be fair when we took the pan to reception they were incredibly apologetic and immediately moved us to an upgraded room. I just wonder how no one noticed it when the room had been prepared before our arrival.
Paul
Stayed 4 nights in Feb 2025