We often stay here when catching an early flight out of PEI.
It’s on Plaza Bolivar, so as often the case in a Latin city, there’s stuff to do and see.
Normally, I give them top marks. This time…
First, we took the car straight to the parking garage. It’s a public garage that subs for the hotel.
Mustn’t do that. Must stop in at the desk first, get the many pages of paper filled out, THEN drive the car to the garage. This entails circling several blocks in an inner city, and making an extra stop.
Second.. we reserved the best room. A large, high suite. The TV didn’t work, the AC wouldn’t blow cold and the emblems on the AC control were rubbed off, so no help there. Also the room offered only instant coffee. This hotel is literally the central hub for the Colombian Coffee district.
Lastly, breakfast. The food ranged from ok to ordinary. If this wasn’t the highest priced hotel in the largest city in the area, I’d shrug it off. But, we should get better.
Also lastly…. The large group of young staff wanted to please. Truly. They’ve been trained to display sincere concern and enthusiasm. But…. They’ve not been trained in what that actuallly means.
I picked two slices of whole wheat bread. The large toaster was being guarded by a young lad. I asked if he would move so I could make toast?
He must make my toast. That’s why he’s guarding the toaster. In a little. (Long) while the toast was done.