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The Queens Hotel

3.0 star property
Hotel in Penzance with free breakfast and a 24-hour front desk

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Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Free daily full breakfast
Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    ‪2 min walk‬
  • Penzance Ferry Terminal
    ‪8 min walk‬
  • St. Michael's Mount
  • Penzance (PZE-Penzance Heliport)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 126 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 275 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 208 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Penzance

The Queens Hotel places you next to Penzance Promenade and Penzance Beach. This 72-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Penzance Beach - 2 min walk - 0.1 miles
  • Jubilee Pool - 6 min walk - 0.4 miles
  • Penzance Ferry Terminal - 8 min walk - 0.4 miles
  • Mousehole Beach - 8 min drive - 3.5 miles
  • Minack Theatre - 16 min drive - 10.6 miles

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪Full House Takeaway - ‬7 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪The Dock Inn - ‬8 min walk

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and a 24-hour front desk
Guests staying at The Queens Hotel enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a banquet hall, a hair salon, and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 75.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Are free cancellation options available at The Queens Hotel?

The Queens Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Queens Hotel?

This hotel is located in Penzance, just steps from Penzance Beach and Penzance Promenade, and within a short walk of Penzance Ferry Terminal. You'll also find Jubilee Pool and Union Hotel less than a mile away.

Is parking available on site at The Queens Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Queens Hotel have a casino on the premises?

No, The Queens Hotel doesn't have a casino.

Will I find an indoor pool at The Queens Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Queens Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include sea views.

Does The Queens Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Queens Hotel have a restaurant with a breakfast menu?

Yes, The Queens Hotel serves free full breakfasts each morning from its restaurant.

Will The Queens Hotel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at The Queens Hotel.

Are there connecting rooms at The Queens Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Queens Hotel?

No, you won't find guestrooms with balconies at The Queens Hotel.

Reviews

The Queens Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 243 out of 641 reviews
Rating 8 - Good. 240 out of 641 reviews
Rating 6 - Okay. 110 out of 641 reviews
Rating 4 - Poor. 39 out of 641 reviews
Rating 2 - Terrible. 9 out of 641 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful building.

A very well kept hotel with very helpful and friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
It’s a little tired in places , but it’s good value for money fantastic staff very helpful excellent parking and don’t charge very unique…!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Bedroom looked out onto a side street but there was still a good view of the sea from there. Bed was comfortable - very hot though - although I did stay during a very hot week! Bedroom was clean & tidy and included an ensuite bath and shower. Unsure how to turn on light attached to the wall by the telly (could not find mains or light switch) and one of the bedside lamps was not working. This were my only issues though. Staff were really friendly, kind & professional. They agreed to look after my luggage prior to check-in - really appreciated this as was traveling by public transport and it can be hard lugging it around everywhere. They even topped up my water bottle before I left. Had Eggs Florentine for breakfast which was cooked to perfection and was delicious! There were a range of hot breakfasts available along with cereals, toast, fruit salad, teas, coffee, fruit juice, etc.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Chair lift access from car park. Often left so could not use no notification of alternative access. And door bell to call for help broken for 2 days staff unaware
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V enjoyable stay. Had booked the Abbey Sands to find when we arrived there it was closed,, with a note on the door to go to the Grand. It wasn’t clearly stated in messages that we had been moved there. The lobby and bistro area of the hotel were attractive & food in the Bistro tasty & promptly served. Had breakfast there one morning & had it served to our table. Much better than in the breakfast room which was self service. The room was nice overlooking the car park. Enjoyed a swim in the pool ( old fashioned ) No Sauna or jacuzzi.
Stayed 1 night in Jun 2025

4/10 Poor

Jonathan

Business traveler
Disliked: Property conditions & facilities, room comfort
No AC. Shower was a dribble. Bed uncomfortable. Big crack up the bathroom wall. Breakfast mediocre at best.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing right at the seafront, and you just can't beat that. Reception staff was helpful (allowed me to check in 1h earlier). Breakfast was delicious, promptly served and the dining room staff was(especially the lady with the long black hair, missed her name). It's definitely worth the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Lovely location on the seafront. Beautiful artwork in the common parts of the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Alan

Traveled with pets
Disliked: Cleanliness
Room dirty, leaking water from toilet, dirty towel,twice given dirty cups in restaurant fried eggs hard one day ,hard poached eggs 2nd day, had cereal next day!
Stayed 7 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2025

10/10 Excellent

C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejog stopover

Lovely hotel right on the seafront. Great breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

Dhruvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so helpful with bus routes, travel advice. Breakfast was great. My room was beautiful.
Stayed 5 nights in May 2025

6/10 Okay

David

Stayed 6 nights in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a free upgrade to a seaview room which was lovely (apart from the unfortunate seagull poo down the middle of the window - a hazard of being right on the seafront). The room was light and airy, nicely decorated and fairly modern compared with the little corridor which was in the middle of being worked on. Great views over the promenade, and it was pretty quiet compared to some seaside towns we've stayed in. Breakfast was a bit disappointing. Cold buffet had plenty of cereals, juices, yoghurt and fruit, but no pastries. Hot food was via order. Full english - my teen wasn't impressed with the bacon, sausage or mushrooms. He had a slice of toast delivered with mould on but that was replaced with no issues. There were a lot of hot specials choices. My smashed avocado was ok - the poached eggs were perfectly cooked, but the toast was burnt. On other days we stuck with the american pancakes with berries and maple syrup which were delicious, and scrambled eggs on toast - tasty granary bread, and the eggs were really nice. Spot on for eggs of any type. Staff were all friendly and helpful, and front reception desk service was always fast. We paid for ultra fast broadband, but struggled to connect, then dropped out a lot. Speed test was only 4-5 mpbs. Don't bother paying for it, basic wifi was usable. Shower was cold - couldn't get it to warm up. But thankfully 3rd morning was warm. Lovely stay overall, and we'd stay again as the location was brilliant with free parking
Lovely staircase and historic features
twin room sea view
twin room bathroom
sea view from twin room
Stayed 3 nights in May 2025

8/10 Good

Debra

Liked: Amenities
An old fashioned beach side hotel with wonderful views and a decent dining room. It’s a little aged but still charming.
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated old building with lovely view of the sea from the dining room. Very close to the Promenade. Excellent food in the restaurant. Wonderful hairdresser and massage therapist businesses located in building. Friendly very helpful staff. Dog friendly. I had a wonderful relaxing time there and will return.
Stayed 5 nights in May 2025

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the dining area!
Stayed 2 nights in May 2025

10/10 Excellent

James C

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff!!!
Stayed 3 nights in May 2025

6/10 Okay

Freda

Liked the site with its view of the sea.
Stayed 7 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception staff. Really went above and beyond. Wait staff pleasant. Meals excellent. Varied menu options. Room very comfortable. Hotel well situated. No complaints.
Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot noisy but friendly

The room was boiling hot no way to control the temperature, you could hear everyone’s movements so it’s a noisy hotel but staff were friendly and welcoming
Stayed 2 nights in Apr 2025

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