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The Queens Hotel

3.0 star property

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Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi
Breakfast, lunch, dinner served; British cuisine
Free daily full breakfast
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Place, Penzance Ferry Terminal
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪4 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 208 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 275 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.6 out of 10
Excellent
(11 reviews)
  • 126 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Penzance

The Queens Hotel places you next to Penzance Beach and within a 5-minute walk of Penlee House Gallery and Museum. This 72-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Penzance Beach - 2 min walk - 0.1 miles
  • Union Hotel - 5 min walk - 0.3 miles
  • Egyptian House - 6 min walk - 0.4 miles
  • Jubilee Pool - 6 min walk - 0.4 miles
  • Penzance Ferry Terminal - 8 min walk - 0.4 miles

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪The Dock Inn - ‬8 min walk
  • ‪Wren And Raven - ‬8 min walk
  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪The Globe - ‬8 min walk

About this property

The Queens Hotel

Guests staying at The Queens Hotel enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a porter/bellhop, a banquet hall, and a hair salon.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 18 and February 1.
The property will be renovating from December 18 2026 to February 1 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 75.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

Frequently asked questions

Are free cancellation options available at The Queens Hotel?

The Queens Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Queens Hotel?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel on Mar 26, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Queens Hotel?

Located steps from Penzance Beach, this hotel is in Penzance, and within a 10-minute walk of Penzance Ferry Terminal and Jubilee Pool. You'll also find Egyptian House and Union Hotel less than a mile away.

Will I be able to park at The Queens Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Queens Hotel have a casino on the premises?

No, The Queens Hotel doesn't have a casino.

Will I find an indoor pool at The Queens Hotel?

No, there is no indoor pool at this hotel.

Is The Queens Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include sea views.

Are there hot tubs at The Queens Hotel?

No, this hotel doesn't have a spa tub.

Does The Queens Hotel have a restaurant with a breakfast menu?

Yes, The Queens Hotel serves free full breakfasts each morning from its restaurant.

Will The Queens Hotel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at The Queens Hotel.

Does The Queens Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Queens Hotel?

No, there aren't any guestrooms with balconies at The Queens Hotel.

The Queens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 671 reviews
Rating 8 - Good. 252 out of 671 reviews
Rating 6 - Okay. 114 out of 671 reviews
Rating 4 - Poor. 40 out of 671 reviews
Rating 2 - Terrible. 9 out of 671 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the queens hotel was simply perfect in every way I can’t fault them on anything I strongly recommend everyone to experience what I just had
Stayed 4 nights in Dec 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service
A decent but well-worn hotel, in desperate need of a refresh, but clean and accommodating, not bad for the price
Stayed 1 night in Dec 2025

10/10 Excellent

Celestino

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean, nice staff and great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable couple of nights whilst my boiler was out of action. Clean, well appointed single room with modern en-suite bathroom. Slept very well. A nice old traditional hotel, some areas are a little worn / dated, but I understand looking after a property of this size and age is no small undertaking. Everyone was friendly and professional, from reception to the bar and dining staff. I got a great rate, with breakfast included, really was excellent value. Thank you Queens hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Breakfast food wasn't up to the standard we get at comparable hotels. The room was clean, comfortable and overlooked the sea which was good but could do with updating. The TV was tiny and the coffee/tea making set up was very basic. The staff are very friendly and helpful. Dog friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities
Our room was spotless and all the staff were very friendly and helpful especially Kat in the restaurant who went out of her way to make sure everything was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

EILEEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, good location and single rooms which you rarely get as a lone traveller so end up paying for a double. A lovely, comfortable, seaside hotel. Would definitely stay again if ever in Penzance.
Stayed 4 nights in Oct 2025

6/10 Okay

Darren, Caulfield North

Liked: Cleanliness
Depressing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is the staff. Every one of them is excellent. Friendly and helpful. I arrived off the sleeper and they wen out of their way to make sure I got into my room early. My upgraded room was comfortable and had wonderful views. Breakfasts were very good. I’ll definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room with sea views. Very clean. Good breakfast and dinner was excellent
Stayed 2 nights in Oct 2025

8/10 Good

Martyn

Traveled with group
Liked: Staff & service, amenities
Excellent friendly staff . Hotel a bit ‘tired’ in places but no hesitation in recommending it to others and will definitely return
Stayed 3 nights in Oct 2025

8/10 Good

John

Stayed 2 nights in Oct 2025

4/10 Poor

Carole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a beautiful hotel right on the promenade with sea views. There are some great things about this hotel, and there are some things that they certainly could do better. The staff are amazing and extremely helpful and very friendly. The breakfast was good. The dining room is nice, food was good and has great sea views. The bar/pub was nice. The staff are very friendly and helpful, but it could certainly use a lot more seating. They’ve got a lot of upholstered chairs, but they certainly could get a lot more seating if they change the type of seating that they have. Now for the bad; the rooms are very old and need updating. Even just some paint where everything’s chipped and redo the grout in the bathtub/shower where all the mildew is would be helpful. The bathtub also needs a shower mat. It was extremely slippery and could be dangerous for people that are older and have balance issues. The bathroom had old linoleum probably from the 1950s and that should be changed out. The bedding leaves a lot to be desired. The pillows were flat. The bed was very soft and saggy and the duvet insert was more like a flat pillow, which is very strange. I’ve never seen anything like it. Most duvets are either feather or some alternative, but to have a flat thick piece of foam inside is very weird. The sheets were also too small for the bed and would not stay tucked in and the mattress pad wouldn’t stay on. I know these are little things, but these little things make the stay much more com
Double seafront room
Cream tea in the dining room
A view from the dining room.
Stayed 3 nights in Sep 2025

8/10 Good

Aparna

Liked: Cleanliness, staff & service
Everything was great except there was no hot water in the shower. I did mention to the staff but not much was done.
Stayed 2 nights in Oct 2025

8/10 Good

Hazel Joy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic location facing the sea, so breakfast at sunrise was spectacular. An easy walk to local amenities. Lovely big room with (unexpectedly) a sea view. Soft white bath towels and comfortable bed. Very pretty reception area and staircase. Very nice breakfast options. Bedroom carpet was quite stained (it looked like tea).
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no further comment
Stayed 5 nights in Sep 2025

10/10 Excellent

Sally

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place that reflects the grandeur of a past era. ' A grand old lady' in , what must be, the very best location in Penzance. Just across the road is the extra wide prom and the sea. Amazing panoramic views. The staff are delightful andextremely helpful. We're happy to stay again when in the area.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Upgrades need to be done if you really want a more convenient environment like redecorate floors and more overhaul.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Ravi, London

Traveled with partner
Disliked: Cleanliness
The hotel has a good location within walking distance from the station, which is very convenient. However, I found the rooms to be quite basic, and the breakfast options were limited. My room also only had a view of the back of some flats, which was a little disappointing
Stayed 2 nights in Aug 2025

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