See all properties

Best Western Pembroke Inn & Conference Centre

3.0 star property
Hotel in Pembroke with free breakfast and a health club
VIP Access

Choose dates to view prices

Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Property amenity
Premium bedding, individually decorated, individually furnished, desk
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Golden Lake
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed) | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 1 King Bed, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table) | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 480 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Pembroke

Best Western Pembroke Inn & Conference Centre places you next to Pembroke Welcome Centre and within a 3 miles (5 km) of Festival Hall Centre for the Arts. This 88-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Pembroke Welcome Centre - 1 min walk - 0.0 miles
  • Algonquin College Pembroke Campus - 4 min drive - 2.1 miles
  • Festival Hall Centre for the Arts - 4 min drive - 2.1 miles
  • CFB Petawawa Military Museums - 19 min drive - 17.3 miles
  • Golden Lake - 32 min drive - 29.7 miles

Getting around

  • Ottawa International Airport (YOW) - 99 min drive

Restaurants

  • ‪The Beach Burger - ‬3 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Queen - ‬5 min drive

About this property

Best Western Pembroke Inn & Conference Centre

Hotel in Pembroke with free breakfast and a health club
Best Western Pembroke Inn & Conference Centre features an indoor pool, a children's pool, and a gym. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include microwaves, coffee makers, and free local calls.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Pembroke by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
$121 nightly
The price is $142
Dec 29 - Dec 30
Total with taxes and fees
Holiday Inn Express Pembroke by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westwinds Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,818 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Frequently asked questions

What's there to see near Best Western Pembroke Inn & Conference Centre?

This hotel is located in Pembroke, just steps from Pembroke Welcome Centre. You'll also find Festival Hall Centre for the Arts and Champlain Trail Museum and Pioneer Village within a short drive.

Is there parking available at Best Western Pembroke Inn & Conference Centre?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Pembroke Inn & Conference Centre include a casino on the premises?

No, Best Western Pembroke Inn & Conference Centre doesn't have a casino.

Will I find an indoor pool at Best Western Pembroke Inn & Conference Centre?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Best Western Pembroke Inn & Conference Centre?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Best Western Pembroke Inn & Conference Centre?

Yes, this hotel has a spa tub.

Does Best Western Pembroke Inn & Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Best Western Pembroke Inn & Conference Centre serves free full breakfasts at Westwinds Restaurant each morning.

Will Best Western Pembroke Inn & Conference Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Pembroke Inn & Conference Centre for a fee of CAD 30 per pet, per stay.

Are there connecting rooms at Best Western Pembroke Inn & Conference Centre?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Best Western Pembroke Inn & Conference Centre?

Yes, some guestrooms at Best Western Pembroke Inn & Conference Centre offer a patio.

Does Best Western Pembroke Inn & Conference Centre have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Pembroke Inn & Conference Centre.

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 782 reviews
Rating 8 - Good. 241 out of 782 reviews
Rating 6 - Okay. 82 out of 782 reviews
Rating 4 - Poor. 20 out of 782 reviews
Rating 2 - Terrible. 27 out of 782 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel restaurant is great! Good parking and gym on site is a bonus.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Pool was very busy.
Stayed 1 night in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

Trip home
Stayed 1 night in Sep 2025

10/10 Excellent

Janet L

Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Stayed 1 night in Sep 2025

10/10 Excellent

Chantelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip and some fun

My room was ready early and was super clean! The whole hotel was full the night I stayed and the staff stayed on top of everything. The restaurant was welcoming and the staff was friendly. The pool and hot tub was a nice touch!
Hot tub in the morning
Hot & fresh Delicious coffee
Breakfast was fresh and delicious, also included with my stay and they even substituted for me.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel clean friendly wonderful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Maxwell

Stayed 1 night in Aug 2025

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy bed
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Staff & service, amenities
Great pool/rural feel/ nasty charcuterie
Stayed 1 night in Sep 2025

6/10 Okay

Dilva

Liked: Staff & service
Disliked: Cleanliness
There was an unpleasant smell in the room and hallway and the air conditioning loudness made sleeping difficult. The breakfast included in the price was good and the staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

6/10 Okay

Serena

Traveled with family
Liked: Staff & service
Not worth the price. The room we had needs updating for $250 a night.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Chantal, Lachute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and very clean and the food is very good
Stayed 2 nights in Aug 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommidating staff. Poolside rooms are beautiful but not recommended for families with young children because the noise from the pool keeps them awake.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and in room and towels available at pool, rather than guest services. Otherwise, nice pool and rooms were nicely renovated.
Stayed 1 night in Aug 2025

8/10 Good

Lih-Yan

Liked: Cleanliness, staff & service
Good location.
Stayed 1 night in Aug 2025

4/10 Poor

Adrien

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Subpar quality all around

Overall, very disappointed. On arrival, the receptionis amazing despite having a bad day (personal issues, computer issues, no AC in lobby). Room had mold in shower, water settings are “off”, “scolding hot” or “freezing cold”, AC is loud (AUTO FAN helped with noise), room was very humid (clothes and beddings stayed damp). Restaurant service is low-par in quality. Food is below average, but not bad. Wait time at dinner was 1h20min. Not many vegan option (not expected, though, my choice). Breakfast opens at 7am. Staff came at 7:15am, to deliver a catering, had to wait till 7:25am for them to come back. As they walked out, I heard them through the doors saying “OMG there’s people, seriously?” (Yes, at 7:15am there are people waiting when you’re supposed to open at 7am). You get a manually scissors-cut coupon from a regular printer, to get free breakfast. Only vegan option was a bagel with cream cheese (coming on side), and a bowl of fruits. Fruits were litterally 4 pieces of cantaloupe, quarter of orange cut in 3. Bagel came lathered in butter. Coffee taste is far below average. No orange juice suggested. Staff was rude and not friendly. Catering was late and came missing 2 items, so some people had to watch others eat, and have their meals during the presentation. Food was okay, but subpar compared to other hotels. Gratuity was added automatically to bill, but yet asked again at check-out.
Room 1
Room 2
Bathroom
Stayed 11 nights in Aug 2025

8/10 Good

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the salt water pool and hot tub. Love the guest services staff - always helpful and friendly Love that you DON'T have buffet breakfast, but can order what you like off the coupon menu Did not like being in an accessible room without being told. Room had a weird cabbage smell - not sure what that was. Enjoy sitting and reading in the gathering area in front lobby.
Stayed 1 night in Aug 2025