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Grand Mercure Puka Park Resort

4.0 star property
Hotel with free valet parking, near Pauanui Beach

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Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Pauanui Beach
    ‪10 min walk‬
  • Pauanui Tairua Trail
    ‪5 min drive‬
  • Tairua Beach
    ‪12 min drive‬
  • Whitianga (WTZ-Whitianga Aerodrome)
    ‪41 min drive‬

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Room options

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Apartment, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

Room, 1 King Bed (Tawa Treehut) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Pauanui

Pauanui Beach is a short stroll from Grand Mercure Puka Park Resort, and other popular attractions like Pauanui Tairua Trail are within a 10-minute drive. This 48-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pauanui Beach - 10 min walk - 0.5 miles
  • The Lakes Golf Course - 18 min walk - 1.0 mile
  • Pauanui Tairua Trail - 5 min drive - 3.2 miles
  • Tairua Beach - 12 min drive - 3.0 miles
  • Hot Water Beach - 30 min drive - 19.6 miles

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪The Lime Room - ‬20 min walk
  • ‪Manaia Cafe & Bar - ‬22 min drive
  • ‪Tairua Bakery - ‬21 min drive
  • ‪The Pepe - ‬22 min drive
  • ‪Flock Kitchen and Bar - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

Hotel with free valet parking, near Pauanui Beach
Guests of Grand Mercure Puka Park Resort have access to an outdoor pool, a gym, and a sauna. If you drive, take advantage of free valet parking. The front desk has multilingual staff that can help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and an outdoor tennis court.
20-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, refrigerators, and coffee makers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Is free cancellation available at Grand Mercure Puka Park Resort?

Grand Mercure Puka Park Resort provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Puka Park Resort?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on Jun 2, 2025 start from $142.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Mercure Puka Park Resort?

This hotel is located in Pauanui, a short 11-minute walk from Pauanui Beach and also 14 minutes on foot from Gallagher Park. You'll also find Pauanui Tairua Trail and The Lakes Golf Course within a short drive.

Is parking available on site at Grand Mercure Puka Park Resort?

Yes, valet parking and self parking are offered for free at the hotel.

Does Grand Mercure Puka Park Resort have a casino on the premises?

No, Grand Mercure Puka Park Resort doesn't have a casino.

Is there an indoor pool at Grand Mercure Puka Park Resort?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Grand Mercure Puka Park Resort?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Grand Mercure Puka Park Resort?

Yes, this hotel has a spa tub.

Does Grand Mercure Puka Park Resort have a restaurant with a breakfast menu?

Yes, Grand Mercure Puka Park Resort serves a full breakfast for a surcharge each morning at Miha Restaurant.

Does Grand Mercure Puka Park Resort allow pets to stay free of charge?

No, pets aren't allowed at Grand Mercure Puka Park Resort though service animals are welcome.

Are there connecting rooms at Grand Mercure Puka Park Resort?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Grand Mercure Puka Park Resort?

The closest major airport to Grand Mercure Puka Park Resort is Whitianga (WTZ-Whitianga Aerodrome), which is about 17.3 mi away.

Can I book a room with a balcony at Grand Mercure Puka Park Resort?

Yes, every guestroom at Grand Mercure Puka Park Resort comes with a balcony.

Does Grand Mercure Puka Park Resort have a wedding venue on site?

There are wedding services available at Grand Mercure Puka Park Resort if that's in your vacation plans.

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 386 reviews
Rating 8 - Good. 98 out of 386 reviews
Rating 6 - Okay. 30 out of 386 reviews
Rating 4 - Poor. 11 out of 386 reviews
Rating 2 - Terrible. 0 out of 386 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwards & Co

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Far too many stairs
Stayed 2 nights in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very good hotel with nice view and good restarant. One exception. Do not expect pricacy, when you are on the toilet. There is np decent doors between the bathroom and the sleeping room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacki

Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa, Snohomish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheel Raj

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and quaint

A room the trees was a new experience for us. It was quiet and quaint. We highly recommend this resort.
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Spot - Pack light for the hike to your room

Nice property, but be prepared for a good hike to your accommodations
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort

A mixed bag

The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
Stayed 3 nights in Dec 2024

8/10 Good

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really lovely and spacious. Big comfy bed, very nice bathroom with heated floor, great balcony, big fridge and they even had plates/bowls/cutlery. The outdoor pool was nice and had a sauna and a hot tub (although the hot tub wasn't very warm). Good little gym, great tennis court and free mountain bikes! They also had free laundry which was amazing. The breakfast was ok, fairly standard buffet with fresh and tinned fruit, yogurts, cereals, sliced bread, pastries, cheese, meat and some hot food in heated trays (scrambled eggs, sausages, bacon, baked beans). We didn't eat any other meals there as found some better looking restaurants nearby. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Felt very safe and cared for
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Golden Valley

Traveled with partner
Liked: Cleanliness, amenities
I feel like this place was pretty special a few years ago. The resort is built on the side of a huge hill, and, i'm guessing, used to be serviced by staff that would run you up in a golf cart, etc. - They seem understaffed, now, and you're kinda on your own for everything. If you're a hiker, and under 30, this might work for you. Otherwise, get ready to climb. - I'm not exaggerating. The cottage itself was cute, and nestled in the ferns, but, everything seems a little worn and dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special stay

The grounds of the property are beautiful and we enjoyed using the amenities like the tennis court, pool and hot tub. It was also very nice that they would lend items like shovels for use at hot water beach free of charge. I enjoyed the stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean room set in a beautiful wooded location on a hillside. Lots of birdsong to sit and listen to on the attached deck. Very nice beach within walking distance. on-site restaurant has wonderful setting and ambience, food is good but not great. Pauanui is a little too quiet for my taste... only one road in and out, and only 2 restaurants open in the evening (other than the property), but I wouldn't ding the hotel for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cristian, Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially the Staff. Emile was a very good person, even he speaks Spanish. Really great
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
It’s a little bit of paradise in the bush but only minutes to the beach. The only thing that lets it down is the food, definitely not 5 star food, we were there for 3 nights and our original intention was to have dinner there for all 3 nights, but my dinner was very basic and definitely not a lot of it, was very disappointed, we went out for dinner the remaining 2 nights, plus breakfast again is basic food that you make at home every day!
Stayed 3 nights in Oct 2024

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