The actual unit was average- there should have been hooks(there were NBONE) in the foyer to hang up coats, gloves, etc-when you first walk in. Also- no towel bars nor hooks in the bathroom upstairs. There were literally enough plates, cups glasses for exactly 4 people. We were three, but that required running the dishwasher multiple times a day- after each meal. THE BIGGEST DRAWBACK TO THIS PROPERTY IS THE POOR ACCESS TO GET INTO THE UNIT. THERE WERE 25 STEPS TO DRAG UP FROM THE PARKING GARAGE. THERE WAS A LONG WALK WITH STEPS TO GET FROM THE STREET INTO THE UNIT. THIS IS NOT AT ALL ACCEOTABLE WITH SUITCAGES, GROCERIES, SKIIS, ETC. IF THIS WAS SOMEHOW DESIGNATED ON THE WEBSITE- WE WOULD NOT HAVE RENTED THIS PROPERTY. The management was responsive when we asked for more towels and toilet paper, and when the heat needs to be adjusted.