The staff are very professional and friendly. It’s small hotel with an excellent location in Casco Viejo. All the amazing restaurants and, coffees walking distance. Our favorites restaurants were Santa Rita, Fonda lo que hay, La Pulpería, Corcho, Café Unido, French Bistro 1739 y La Panadería bakery & cafe del Hotel La Compañía. The room was very big with 2 very confortable full beds, small sitting area, a balcony, a big closet and, a big bathroom. It has a coffee maker a big plus, robes and, sleepers. The things were missing in the room: hooks for hanging hand towels, full length mirror, box of tissues and, a small magnifying mirror. We loved our staying. We were there for 3 nights only.