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Tzampoc Resort

3.0 star property

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Photo gallery for Tzampoc Resort

Luxury Room, 1 King Bed, Non Smoking, Lake View | Terrace/patio
Exterior
A resort with a pool area surrounded by palm trees and a view of the ocean.
A wooden bathtub with a view of a garden and a thatched roof structure.
A spacious living area with a thatched roof, a sofa set, a coffee table, and a bookshelf.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Explore the area

View in a map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪2 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪122 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

A bedroom with a bed, a wooden headboard, a door, and a wall-mounted decorative item.

Romantic Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

A bedroom with a wooden bed, a TV, a nightstand, and a mural on the wall.

Superior Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 4306 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View | Rollaway beds, bed sheets

Premium Suite, 1 King Bed, Lake View

  • Lake view
  • 3767 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

A cozy room with a bed, a wooden door, and a window with curtains.

Luxury Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Santa Catarina Palopo

Tzampoc Resort places you next to Lake Atitlán and within a 15-minute walk of Pintando Santa Catarina Palopó. This 6-room, 3-star hotel has free breakfast, an outdoor pool, and free valet parking.

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Santa Catarina Palopo Church - 16 min walk - 0.9 miles
  • Pintando Santa Catarina Palopó - 2 min drive - 0.7 miles
  • Panajachel Municipal Market - 14 min drive - 3.8 miles
  • Casa Cakchiquel Arts Center - 17 min drive - 4.2 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Nativo Cafe - ‬7 min drive

About this property

Tzampoc Resort

Guests staying at Tzampoc Resort enjoy an outdoor pool, a sauna, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 55 per person. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Additional amenities include a hot tub, coffee/tea in a common area, and a library.
Guests can expect to find 46-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Built in 1995
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Rollaway bed fee: USD 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

What's there to see close to Tzampoc Resort?

This hotel is located in Santa Catarina Palopo, just steps from Lake Atitlán. You'll also find Panajachel Municipal Market and Casa Cakchiquel Arts Center within a short drive.

How much does it cost to stay at Tzampoc Resort?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Tzampoc Resort on Jul 5, 2026 start from $272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Tzampoc Resort?

Yes, valet, extended, and self parking are free at the hotel.

Is there a spa at Tzampoc Resort?

Spa services at the hotel include couples treatments and massages.

Does Tzampoc Resort include a casino on the premises?

No, Tzampoc Resort doesn't have a casino.

Will I find an indoor pool at Tzampoc Resort?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Tzampoc Resort?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Does Tzampoc Resort have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Tzampoc Resort have a restaurant with a breakfast menu?

Yes, Tzampoc Resort serves free full breakfasts each morning from its restaurant.

Does Tzampoc Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Tzampoc Resort.

Does Tzampoc Resort have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tzampoc Resort?

The closest major airport to Tzampoc Resort is Quetzaltenango (AAZ-Los Altos), which is about 26.9 mi away.

Can I book a room with a balcony at Tzampoc Resort?

No, there aren't any guestrooms at Tzampoc Resort that offer a balcony.

Tzampoc Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 60 reviews
Rating 8 - Good. 14 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful views and the pool is the main attraction
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so beautiful! I
Stayed 1 night in Feb 2025
Verified

8/10 Good

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind! Beautiful property. Very helpful staff.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
The mattress was really hard, one of the most uncomfortable mattress i have ever encountered in my lifetime. The view was nice from my room and the hotel has a beautiful aesthetic. The staff is nice.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Delmy

They are giving me a different room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming. I was surprised when I saw them meeting us down at the parking lot (2 of them) giving us a warm welcome and offering to carry luggage/bags. Room had a great view of the lake and volcanos, bedding was comfortable and bathroom was clean. Entire room was so spacious. Breakfast was nice as well with a combination of many things we liked. Food and drinks were great. To top it all is the view of Lake Atitlan and the volcanos from the infinity pool. That is magical.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio excelente

Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hoven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho tiene una vista preciosa
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

ANA L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias! Una muy feliz estancia

Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Rodolfo

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo hotel!…

Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El acceso vehicular es complicado, y no hay señalización al respecto.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas vistas al lago
Stayed 2 nights in Aug 2019
Verified

8/10 Good

PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para relajación, un vista hermosa, desayuno rico etc.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
Stayed 3 nights in Feb 2019