4/10 Poor
Verified traveler
May 20, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommened
The accommodation itself was very good BUT:
1). The hostel is a full 20 minutes walk from the historic centre, 30 minutes from bus station & 20 minutes from train station. Moreover, it is not easy to find or navigate AND is in a less than salubrious area on the edge of town, behind a petrol station on a small industrial estate. The most direct walking route into town includes a poorly lit& wooded park area.
2) The pre-arrival information was non-existent, despite requesting and as per other reviews and confirmed by other guests we met, the automated unmanned check-in was difficult and the attitude of the girl who answered the telephone was bad. She could not wait to end the call like we were the ones with a problem. And this was in the afternoon, so God forbid you try to arrive and check in late at night.
3) The noise of water flowing whilst other guests showered in the very early in the morning was disturbing but maybe that goes with the territory.
In summary, we loved Pamplona but would not stay here again despite the good bedroom. And would certainly not be to recommend to a single traveller, especially a girl on her own
Verified traveler
Stayed 2 nights in May 2024