See all properties

Best Western Plus Coco Palu

3.5 star property
Hotel in Palu with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Best Western Plus Coco Palu

Indoor pool, open 6:00 AM to 8:00 PM, sun loungers
Concierge desk
Outdoor dining
Lobby
1 bedroom, premium bedding, minibar, in-room safe

Popular amenities

  • Spa
  • Room service
  • Gym
  • Pool
  • Bar
  • Laundry

Explore the area

Map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113
  • Palu (PLW-Mutiara)
    ‪3 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Smoking, City View

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Smoking, City View

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Bathtub, City View

  • 721 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

1 bedroom, premium bedding, minibar, in-room safe

1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite With City View And Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite With City View And Bathtub

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Palu

This 126-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

Getting around

  • Palu (PLW-Mutiara) - 7 min drive

Restaurants

  • ‪RM. Sidrap - ‬3 min walk
  • ‪House Of Wok - ‬2 min drive
  • ‪RM. Ayam Goreng Dwipa - ‬2 min drive
  • ‪Depot Sederhana - ‬1 min drive
  • ‪Uvempoi Anoa - ‬12 min walk

About this property

Best Western Plus Coco Palu

Hotel in Palu with 4 restaurants and a full-service spa
Best Western Plus Coco Palu features a full-service spa, karaoke, and an indoor pool. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include dining areas, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Bliss Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Indonesian

Similar properties

Exterior

Swiss-Belhotel Silae Palu

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 20 reviews
$34 nightly
The price is $38
Aug 17 - Aug 18
Total includes taxes and fees
Swiss-Belhotel Silae Palu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aseate Restaurant
  • Doppio Kopi
  • Eleven Sky Dining
  • Oliz Lounge & Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Is parking available on site at Best Western Plus Coco Palu?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Best Western Plus Coco Palu?

Bliss Spa is the hotel's full-service spa and services include massages.

Does Best Western Plus Coco Palu include a casino at the property?

No, Best Western Plus Coco Palu doesn't have a casino.

Will I find an indoor pool at Best Western Plus Coco Palu?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Best Western Plus Coco Palu?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 4 restaurants.

Are there hot tubs at Best Western Plus Coco Palu?

No, but this hotel does have a steam room.

Does Best Western Plus Coco Palu feature a restaurant that includes a breakfast menu?

No, Best Western Plus Coco Palu doesn't have a restaurant that serves breakfast.

Will Best Western Plus Coco Palu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Plus Coco Palu.

Does Best Western Plus Coco Palu have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Plus Coco Palu?

The closest major airport to Best Western Plus Coco Palu is Palu (PLW-Mutiara), which is 1.5 mi away (7 minutes by car).

Are there rooms with balconies at Best Western Plus Coco Palu?

No, there aren't any guestrooms with balconies at Best Western Plus Coco Palu.

Best Western Plus Coco Palu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Not clean enough, pool staf is awful

Not as good as the name..
Stayed 1 night in Jun 2018

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New Hotel in Palu

New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort

For the low price, I’ll excuse the shortcomings.

For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the middle of Palu

Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017

8/10 Good

kie ho

Stayed 1 night in Jan 2024

8/10 Good

Kicho

Business traveler
Liked: Staff & service, room comfort

In general, good

Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new and clean hotel to stay in Palu

new hotel..clean, quiet, breakfast is good...close to airport...
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus, lokasi strategis, nyaman......................
Stayed 2 nights in Jan 2018

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manado Trip Juli 2017

Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice new hptel

New hotel. Nice staffs.
Stayed 3 nights in Jun 2017

Hotels

Romantic Getaways & Hotels in Jacksonville
Grand Bavaro Princess - All Inclusive
Hotels near Kroger Field
All Inclusive Resorts & Hotels in Florida Keys
Swiss-Belhotel Sorong
Sumberkima Hill Private Villa Retreat
Soulshine Bali
Bubble Hotel Bali Nyang Nyang - Glamping (Adults only)
Cheap Hotels in Bellevue
Hotels near Lake Pontchartrain
Cabin Rentals Prestonsburg

Flights

Flights from Pittsburgh to Newport News
Flights from Toronto to Saguenay
Flights from Chicago to Winston-Salem
Flights from Atlanta to Gunnison - Crested Butte
Flights from Newark to Belo Horizonte
Flights from Dallas to Grand Canyon
Flights from Columbus to Daytona Beach
Flights from Spokane to Los Angeles
Flights from West Palm Beach to Hagerstown
Flights from Casablanca to Tenerife
Flights from Phoenix to Sierra Vista
Flights from Johnstown to Fort Lauderdale
Flights from Memphis to St. Louis
Flights from Colorado Springs to Fort Lauderdale
Flights from Raleigh to Tallahassee
Flights from Dallas to Stockton

Cars

Car rentals in Nadi
Car rentals in Eswatini