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Hotel Santika Palu

3.0 star property
Hotel in Palu with a fitness center and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Santika Palu

Beach
Pool
In-room safe, desk, free WiFi, bed sheets
View from property
In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
Moh.Hatta St.Num.18 Palu 94111,Center Sulawesi-, Palu, Central Sulawesi, 94111
  • Airport, Palu (PLW-Mutiara)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, desk, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

About the neighborhood

Palu

This 3-star hotel has 144 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

Getting around

  • Palu (PLW-Mutiara) - 17 min drive

Restaurants

  • ‪RM. Minang Hi. Uda Syamsu - ‬3 min walk
  • ‪Suragoro Cafe - ‬5 min walk
  • ‪Rumah Makan Raja Kuring - ‬8 min walk
  • ‪Ayam Penyet Ria - ‬2 min walk
  • ‪Zaya Music Cafe - ‬5 min walk

About this property

Hotel Santika Palu

Hotel in Palu with a fitness center and a coffee shop
A gym, a business center, and free newspapers are featured at Hotel Santika Palu. Airport transportation is made easy with an airport shuttle. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace, a porter/bellhop, and a banquet hall.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and toothbrushes and toothpaste. Other standard amenities include coffee makers, free newspapers, and safes.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Topas Kafe

Things to do

  • Gym
  • Piano

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Hotel Santika Palu.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu

Frequently asked questions

Are free cancellation options available at Hotel Santika Palu?

Hotel Santika Palu offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

Is parking available on site at Hotel Santika Palu?

No, there isn't parking at this hotel.

Does Hotel Santika Palu feature a casino at the property?

No, Hotel Santika Palu doesn't have a casino.

Will I find an indoor pool at Hotel Santika Palu?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santika Palu?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Does Hotel Santika Palu have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santika Palu have a restaurant with a breakfast menu?

Yes, Hotel Santika Palu serves buffet breakfast for a surcharge each morning at Topas Kafe.

Does Hotel Santika Palu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Santika Palu.

Are there connecting rooms at Hotel Santika Palu?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Santika Palu?

The closest major airport to Hotel Santika Palu is Palu (PLW-Mutiara), which is 3.9 mi away (17 minutes by car).

Are there rooms with balconies at Hotel Santika Palu?

No, you won't find guestrooms with balconies at Hotel Santika Palu.

Hotel Santika Palu Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good centrally based hotel

A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Stayed 7 nights in Jun 2018

6/10 Okay

doreen, Kuala Lumpur

Liked: Cleanliness, staff & service
the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Clean, take cash for services

Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Stayed 4 nights in May 2018

4/10 Poor

Helen, Brisbane Australia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Worst hotel experience I have ever had.

Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Stayed 3 nights in May 2017

8/10 Good

yuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay in Palu

I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but wifi must be improved

Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Davi Firdaus, Surabaya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kecoa di hotel santika

terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama

6/10 Okay

yuny, surabaya

Liked: Cleanliness, room comfort

Nice.

Kamar bersih dan luas

8/10 Good

ayundria, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotels

lokasi hotel terletak ditengah kot sehingga sangat strategis

8/10 Good

Yahya, Bontang Kalimantan timur

Disliked: Room comfort

harga sesuai kondisi hotel

Unit AC Outdoor berisik terdengan di kamar tidur

6/10 Okay

KAORU, 東京

Liked: Cleanliness

地方の並クラス

シャワーの水量に難。部屋は照度不足。 レストランのビールは冷やしていない。

8/10 Good

Kicho, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business people

It locates in the center of Palu, so easy to contact with all in Palu.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pelayanan memuaskan

Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan

10/10 Excellent

Marion, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is good!

Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.

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