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Santa Clara Urban Hotel & Spa

4.0 star property
Hotel with a full-service spa, 5-minute walk to Cathedral of Santa Maria of Palma

Choose dates to view prices

Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View | 1 bedroom, minibar, in-room safe, blackout drapes
Sauna, hot tub, steam room, Swedish massages, massages
Reception
Superior Double Room | 1 bedroom, minibar, in-room safe, blackout drapes
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
  • Place, Cathedral of Santa Maria of Palma
    ‪3 min walk‬
  • Place, Port of Palma de Mallorca
    ‪8 min drive‬
  • Place, Cala Mayor Beach
    ‪10 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, blackout drapes

Double Room Single Use

  • 301 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View | 1 bedroom, minibar, in-room safe, blackout drapes

Suite, Garden View

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palma de Mallorca

Located in Palma de Mallorca Old Town within a 5-minute walk of Cathedral of Santa Maria of Palma, Santa Clara Urban Hotel & Spa is within a few miles (5 km) of other popular sights like Porto Pi Centro Comercial. This 20-room, 4-star hotel has a full-service spa along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Cathedral of Santa Maria of Palma - 3 min walk - 0.2 miles
  • Plaza Mayor de Palma - 6 min walk - 0.4 miles
  • Port of Palma de Mallorca - 8 min drive - 3.3 miles
  • Porto Pi Centro Comercial - 9 min drive - 3.3 miles
  • Cala Mayor Beach - 10 min drive - 3.8 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Cappuccino Grand Café At Hotel Mama‘ - ‬5 min walk
  • ‪Can Joan de s'Aigo - ‬6 min walk
  • ‪Cafè Plaça - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dins Santi Taura - ‬4 min walk

About this property

Santa Clara Urban Hotel & Spa

Hotel with a full-service spa, 5-minute walk to Cathedral of Santa Maria of Palma
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Santa Clara Urban Hotel & Spa. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a terrace and laundry facilities.
37-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santa Clara. Services include Swedish massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 17 for adults and EUR 8.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

Is a free cancellation option available at Santa Clara Urban Hotel & Spa?

Santa Clara Urban Hotel & Spa provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Santa Clara Urban Hotel & Spa?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Santa Clara Urban Hotel & Spa on Nov 18, 2025 start from $178.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Santa Clara Urban Hotel & Spa?

This hotel is situated in Palma de Mallorca Old Town within a short 5-minute walk of Cathedral of Santa Maria of Palma and also 13 minutes on foot from Plaza Espana. You'll also find Port of Palma de Mallorca and Porto Pi Centro Comercial within a short drive.

Is there parking available at Santa Clara Urban Hotel & Spa?

No, there isn't parking at this hotel.

Is a spa located at Santa Clara Urban Hotel & Spa?

Spa Santa Clara is the hotel's full-service spa and services include Swedish massages.

Does Santa Clara Urban Hotel & Spa have a casino on the premises?

No, Santa Clara Urban Hotel & Spa doesn't have a casino.

Is there an indoor pool at Santa Clara Urban Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Santa Clara Urban Hotel & Spa?

Amenities that appeal to couples at this hotel include a minibar, a pillow menu, and a smart TV.

Does Santa Clara Urban Hotel & Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Santa Clara Urban Hotel & Spa have a restaurant that serves breakfast?

Yes, Santa Clara Urban Hotel & Spa serves a full breakfast each morning for a surcharge from its cafe.

Will Santa Clara Urban Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Santa Clara Urban Hotel & Spa.

Are there connecting rooms at Santa Clara Urban Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Santa Clara Urban Hotel & Spa?

The closest major airport to Santa Clara Urban Hotel & Spa is Palma de Mallorca Airport (PMI), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies at Santa Clara Urban Hotel & Spa?

No, you won't find guestrooms with balconies at Santa Clara Urban Hotel & Spa.

Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 194 out of 280 reviews
Rating 8 - Good. 70 out of 280 reviews
Rating 6 - Okay. 12 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liran

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location, good customer service
Stayed 5 nights in Jul 2025

8/10 Good

Jennifer

Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mackenzie

Stayed 3 nights in May 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ana Maria

Stayed 5 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

4/10 Poor

Diana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

scott, san tan valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel & Staff

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Stayed 1 night in Jun 2024

10/10 Excellent

Lourdes, Orlando

Traveled with partner
Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Stayed 3 nights in Jun 2024

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Stayed 1 night in May 2024

10/10 Excellent

Anthony David

Stayed 7 nights in Dec 2023

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023

10/10 Excellent

M J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Palma getaway

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joni

Traveled with group
Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

karen

Stayed 2 nights in Jun 2023

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Stayed 1 night in May 2023