DoubleTree by Hilton Hotel Golf Resort Palm Springs

4.0 star property
Suburban resort with 2 restaurants and a golf course

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Golf Resort Palm Springs

2 restaurants, breakfast, lunch, dinner served; American cuisine
Property amenity
Golf
Superior Studio Suite, 1 King Bed, Mountain View (Golf View) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar

Explore the area

Map
67967 Vista Chino, Cathedral City, CA, 92234
  • Palm Springs Air Museum
    ‪4 min drive‬
  • Big League Dreams Sports Park
    ‪5 min drive‬
  • Palm Springs Convention Center
    ‪8 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪8 min drive‬

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Room options

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(55 reviews)
  • 392 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Mountain View (Roll In Shower)

  • 392 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Patio (Roll In Shower)

  • 392 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View (Pool View)

8.4 out of 10
Very good
(22 reviews)
  • 392 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

King, Suite, Corner

7.6 out of 10
Good
(4 reviews)
  • 1011 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (2 Rooms)

  • 1120 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(33 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

King, Suite, Accessible, Corner

10.0 out of 10
Exceptional
(1 review)
  • 1011 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Pool View)

9.2 out of 10
Wonderful
(14 reviews)
  • 392 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Impaired)

  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fire Pit)

8.2 out of 10
Very good
(12 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio, View (Fire Pit)

9.4 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Superior Studio Suite, 1 King Bed, Mountain View (Golf View)

7.0 out of 10
Good
(4 reviews)
  • 784 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cathedral City

Located 2.9 mi (4.6 km) from Palm Springs Air Museum, DoubleTree by Hilton Hotel Golf Resort Palm Springs is within a 10-minute drive of other popular attractions like Big League Dreams Sports Park. This 289-room, 4-star resort has 2 restaurants along with conveniences like a golf course and an outdoor pool.

What's nearby

  • Palm Springs Air Museum - 4 min drive - 3.0 miles
  • Big League Dreams Sports Park - 5 min drive - 4.0 miles
  • Agua Caliente Casino - 6 min drive - 5.8 miles
  • Palm Springs Convention Center - 8 min drive - 5.1 miles
  • Palm Springs Aerial Tramway - 20 min drive - 10.4 miles

Getting around

  • Palm Springs Station - 18 min drive
  • Palm Springs Intl. Airport (PSP) - 7 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Del Taco - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive

About this property

DoubleTree by Hilton Hotel Golf Resort Palm Springs

Suburban resort with 2 restaurants and a golf course
Guests of DoubleTree by Hilton Hotel Golf Resort Palm Springs enjoy a golf course, an outdoor pool, and a 24-hour gym. RV, bus, and truck parking is available. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Other amenities at this hot springs resort include a sauna, outdoor tennis courts, and indoor tennis courts.
49-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts and 9 indoor tennis courts. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cabana Pool Bar
  • MIRA Bar & Cafe
  • Polanco Kitchen

Things to do

  • 24-hour gym
  • 27-hole golf course
  • 5 outdoor tennis courts
  • 9 indoor tennis courts
  • Basketball
  • Bicycle rentals
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Outdoor pool
  • Piano
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • TV in common areas
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 1 total (50 lbs is the maximum weight per pet)
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 40.25 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.00 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Princess Palm Springs Golf Resort Cathedral City
Desert Princess Resort Palm Springs
Princess Desert Palm Springs
Doral Desert Princess Cathedral City
Doral Desert Princess Resort Palm Springs Hotel Cathedral City
Desert Princess Palm Springs Golf Resort future Double Tree
Desert Princess Palm Springs Golf future Double Tree
DoubleTree Hilton Hotel Golf Resort Palm Springs Cathedral City
DoubleTree Hilton Golf Palm Springs Cathedral City
DoubleTree Hilton Hotel Golf Resort Palm Springs
DoubleTree Hilton Golf Palm Springs
DoubleTree by Hilton Hotel Golf Resort Palm Springs Resort

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

DoubleTree by Hilton Hotel Golf Resort Palm Springs provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see within easy reach of DoubleTree by Hilton Hotel Golf Resort Palm Springs?

This resort is located in Cathedral City, close to Agua Caliente Casino, Palm Springs Air Museum, and Agua Caliente Casino. You'll also find Las Palmas and Palm Springs Lanes within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

Yes, there is accessible parking available.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a casino at the property?

No, DoubleTree by Hilton Hotel Golf Resort Palm Springs doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

Is DoubleTree by Hilton Hotel Golf Resort Palm Springs a good place to stay for couples?

There are many amenities for couples at this resort, including an outdoor pool and a poolside bar plus some guestrooms feature fireplaces.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a hot tub?

No, but this resort does have a sauna.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Golf Resort Palm Springs has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs allow pets to stay for free?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Hotel Golf Resort Palm Springs for a fee of USD 75 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Hotel Golf Resort Palm Springs?

The closest major airport to DoubleTree by Hilton Hotel Golf Resort Palm Springs is Palm Springs Intl. Airport (PSP), which is 4.2 mi away (7 minutes by car). Another top airport is Bermuda Dunes, CA (UDD), which is located 15.5 mi away (21-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Golf Resort Palm Springs?

Yes, some guestrooms at this resort offer either a furnished balcony or a deck where guests can enjoy park or golf course views.

Does DoubleTree by Hilton Hotel Golf Resort Palm Springs host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Hotel Golf Resort Palm Springs.

DoubleTree by Hilton Hotel Golf Resort Palm Springs Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 472 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, friendly staff and all together great place to relax
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is great - great pool for kids.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonn

Liked: Cleanliness, amenities, property conditions & facilities
Nice pool and clean facility.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok stay. Good bedding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Amenities
My family and I had a wonderful stay we loved it it was absolutely beautiful. Definitely will be back
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Stayed 3 nights in Feb 2025

8/10 Good

Karen

Stayed 3 nights in Mar 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities but rooms/halls look a little dated. Great pool with an amazing view. Very quiet. Easy drive into Palm Springs.
Stayed 6 nights in Mar 2025

4/10 Poor

SANG

Disliked: Property conditions & facilities
The heater wasnt working in the living room
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Food and staff we're great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Be sure to reserve a room with pool, golf course or mountain view. I did not and looked at gravel and a wall. My fault, I assume.
Stayed 4 nights in Mar 2025

6/10 Okay

jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Audrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

NANCY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a welcoming hotel with wide and tall areas, nice reception and service very professional, the bar is nice and open, the rooms are spacious and clean, the restaurant brunch is good, the location is excellent and plenty of free parking, I would love to return with more time to enjoy the pool and the gym.
Stayed 1 night in Feb 2025

10/10 Excellent

Carmon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking Views

Great stay…rm was large w/ double sinks. Couple of issues w/ rm when arrived, but Heidi from maintenance immediately fixed. Our only recommendation would be for breakfast to open at least 1hr earlier. Such a tourist destination and with us being from FL, we were ready for breakfast 2-3 hrs before opening. Luckily a 24hr Dennys was across the street so that was our breakfast each morning. Golf course was beautiful with narrow green.
View from room.
Stayed 4 nights in Feb 2025

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable. Decent food. Nice pool
Stayed 3 nights in Feb 2025

2/10 Terrible

Augusto

Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here everytime I go to Palm Springs.
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Babymoon spent at Doubletree!

We had a wonderful experience at the Doubletree! The pool was a wonderful experience, and we appreciate Alyssa at the front desk for a cabana rental for our baby moon. We did have an experience of food poisoning from the Mira Bar that soured our last day but the amenities were wonderful otherwise.
Stayed 5 nights in Feb 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Jeff

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our stay at this DoubleTree was a mixed one. The property itself was in a beautiful spot with a great view of the mountains and the wonderful Golf Course next door. The pool area is first class. However we encountered a number of problems with the hotel simply not being kept in good shape. Our room had numerous problems including the toilet, electrical outlets that did not work, a sliding glass door that did not have all the weather stripping, other doors that were in poor condition. The front desk staff was really one of the worst I have seen in any upscale Hotel. They were indifferent to guests for the most part. I saw them at one point talking to each other and complaining loudly from behind the desk while customers were waiting and could hear everything they were saying. Numerous times I tried to call the front desk and no one answered. The small store that contained beverages, snacks and other items was out of stock of a number of selections. When we left I got a very indifferent thanks from the person who checked us out. As we walked out the door we said we would not be coming back to this DoubleTree again. Rude and discourteous behavior plus seen a number of very unhappy guess during that our stay, some having open conflict with the front desk, did not bid well for our experience.
Stayed 4 nights in Feb 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025