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Piedra de Agua Hotel Boutique Palenque

3.5 star property
VIP Access

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Photo gallery for Piedra de Agua Hotel Boutique Palenque

Outdoor spa tub
Lobby
Lobby sitting area
Terrace/patio
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪2 min walk‬
  • Place, Palenque National Park
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪14 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Suite, 2 Double Beds, Private Bathroom, Garden Area

  • Sleeps 4
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Premium bedding, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

  • Sleeps 4
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Private Bathroom, Garden Area

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 2 Double Beds, Private Bathroom, Garden Area

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed, Terrace, Garden Area

  • River view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Palenque

Piedra de Agua Hotel Boutique Palenque places you within 3 miles (5 km) of popular attractions like El Panchán and Museo de Sitio Palenque. This 20-room, 3.5-star hotel has private in-room plunge pools along with a full-service spa and an outdoor pool.

What's nearby

  • Aluxes Eco Park - 2 min walk - 0.1 miles
  • Palenque National Park - 5 min drive - 1.4 miles
  • El Panchán - 7 min drive - 2.3 miles
  • Museo de Sitio Palenque - 12 min drive - 3.0 miles
  • Palenque Archaeological Zone - 14 min drive - 3.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive

Restaurants

  • ‪A Takear! - ‬4 min drive
  • ‪Restaurante La Selva - ‬3 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬3 min walk
  • ‪El Michol - ‬3 min drive
  • ‪La Cabaña - ‬4 min drive

About this property

Piedra de Agua Hotel Boutique Palenque

Guests staying at Piedra de Agua Hotel Boutique Palenque enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 80 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a hot tub, coffee/tea in a common area, and express check-in.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include private plunge pools, coffee makers, and ceiling fans.
An outdoor pool and a hot tub are on site.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Is a free cancellation option available at Piedra de Agua Hotel Boutique Palenque?

Piedra de Agua Hotel Boutique Palenque offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Piedra de Agua Hotel Boutique Palenque?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Piedra de Agua Hotel Boutique Palenque on Jun 10, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Piedra de Agua Hotel Boutique Palenque?

This hotel is located in Palenque, close to Palenque Archaeological Zone, Misol-Ha Waterfalls, and El Panchán. You'll also find Palenque National Park and Museo de Sitio Palenque within a short drive.

Will I be able to park at Piedra de Agua Hotel Boutique Palenque?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Piedra de Agua Hotel Boutique Palenque?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, reflexology, and couples treatments.

Does Piedra de Agua Hotel Boutique Palenque include a casino?

No, Piedra de Agua Hotel Boutique Palenque doesn't have a casino.

Is there an indoor pool at Piedra de Agua Hotel Boutique Palenque?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 8:00 PM.

What do couples enjoy most about Piedra de Agua Hotel Boutique Palenque?

There are many amenities for couples at this hotel, including a private plunge pool and in-room massages in each guestroom, and some feature river views.

Does Piedra de Agua Hotel Boutique Palenque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Piedra de Agua Hotel Boutique Palenque have a restaurant that serves breakfast?

Yes, Piedra de Agua Hotel Boutique Palenque serves continental breakfast each morning for a surcharge from its snack bar.

Will Piedra de Agua Hotel Boutique Palenque allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Piedra de Agua Hotel Boutique Palenque for a fee of MXN 500 per pet, per stay. A deposit of MXN 500 per stay is collected.

Does Piedra de Agua Hotel Boutique Palenque have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Piedra de Agua Hotel Boutique Palenque?

The closest major airport to Piedra de Agua Hotel Boutique Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 3.6 mi away (13 minutes by car).

Can I book a room with a balcony at Piedra de Agua Hotel Boutique Palenque?

Yes, some guestrooms at this hotel offer either a terrace and a patio where guests can enjoy river and garden views.

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 126 reviews
Rating 8 - Good. 38 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 9 out of 126 reviews
Rating 2 - Terrible. 11 out of 126 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jean-Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Nesthor

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic "oasis" in Palenque

Second time there. An oasis in Palenque. Bungalow type rooms with lovely terrace with jacuzzi Great place to stay except it does not have a restaurant
Verified

6/10 Okay

Julio

Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, lástima que no hay restaurante, el servicio de comida es de fuera
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roque B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es increíble es como si llegaras a casa de un parientes que te quieren mucho
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy hermoso
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, hasta se escucharon y vieron 2 monos ahulladores, impresionante como se escucha
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo!

Un hotel muy lindo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal super amable y el lugar increible.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo y muy amables
Stayed 2 nights in Jun 2025
Verified

8/10 Good

RODOLFO CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia increíble. Para repetir

Experiencia increíble. Un hermoso lugar en contacto con la naturaleza. Volveremos pronto
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

horacio

Disliked: Staff & service, property conditions & facilities, room comfort
Los precios de la noche están elevados con relación servicios y comododad. El Cuarto estaba húmedo , almohadas duras y cama más o menos. Pedi hielo en las dos noches y no tenían . En fin muy caro para lo que es
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Daniel Antonio Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Dan un whatsapp para poder solicitar servicios extras , mande algo y me dejaron el leído
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lucia

Liked: Cleanliness, staff & service
Las habitaciones no tienen TV, y considero que están muy cercanas una a la otra por lo que cualquier ruido externo se escucha, cero tranquilidad
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo y sobre todo tranquilo, el masaje relajante fue una excelente experiencia. Totalmente volvería a Piedra de Agua
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Yelmi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las fotos que ustedes publican . No es nada parecido a la realidad . Muy caro para lo que ofrece.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, property conditions & facilities
Linda estancia
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio tranquilo para relajarse en pareja
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Nathalie

Liked: Staff & service
Me parece que la propiedad está descuidada. Faltan detalles de pintura, limpieza en la piscina y creo que esta mal que un hotel asi no tenga restaurante, aunque sea sencillo.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

RAUL MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Gracias.
Stayed 1 night in Sep 2023

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