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Piedra de Agua Hotel Boutique Palenque

3.5 star property
VIP Access

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Photo gallery for Piedra de Agua Hotel Boutique Palenque

Outdoor spa tub
Couples treatment rooms, deep-tissue massages, body wraps, body scrubs
Bar (on property)
Lobby sitting area
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera a las Ruinas Km. 2.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪2 min walk‬
  • Place, Palenque National Park
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪13 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪14 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 2 Double Beds, Private Bathroom, Garden Area

Suite, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 2 Double Beds, Private Bathroom, Garden Area

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Garden Area

Suite, 1 King Bed, Terrace, Garden Area | Premium bedding, free WiFi, bed sheets

Suite, 1 King Bed, Terrace, Garden Area

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Private Bathroom, Garden Area

Superior Room, 1 King Bed, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Private Bathroom, Garden Area

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area | Premium bedding, free WiFi, bed sheets

Superior Double Room, 2 Double Beds, Private Bathroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Premium bedding, free WiFi, bed sheets

Suite

  • 430 sq ft
  • Sleeps 2

View all photos for Double Suite with Pool View

Premium bedding, free WiFi, bed sheets

Double Suite with Pool View

  • 430 sq ft
  • Sleeps 4

View all photos for Room Superior with Garden View

Premium bedding, free WiFi, bed sheets

Room Superior with Garden View

  • Garden view
  • 322 sq ft
  • Sleeps 2

View all photos for Double Room Superior with Garden View

Premium bedding, free WiFi, bed sheets

Double Room Superior with Garden View

  • Garden view
  • 322 sq ft
  • Sleeps 4

View all photos for Suite Standard with Garden View

Premium bedding, free WiFi, bed sheets

Suite Standard with Garden View

  • Garden view
  • 301 sq ft
  • Sleeps 2

About the neighborhood

Palenque

Piedra de Agua Hotel Boutique Palenque places you within 3 miles (5 km) of popular attractions like El Panchán and Museo de Sitio Palenque. This 20-room, 3.5-star hotel has private in-room plunge pools along with a full-service spa and an outdoor pool.

What's nearby

  • Aluxes Eco Park - 2 min walk - 0.1 miles
  • Palenque National Park - 5 min drive - 1.2 miles
  • El Panchán - 7 min drive - 2.3 miles
  • Museo de Sitio Palenque - 11 min drive - 2.7 miles
  • Palenque Archaeological Zone - 13 min drive - 3.4 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 13 min drive

Restaurants

  • ‪A Takear! - ‬4 min drive
  • ‪Restaurante La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬2 min drive
  • ‪El Michol - ‬3 min drive
  • ‪Don Mucho's - ‬3 min drive

About this property

Piedra de Agua Hotel Boutique Palenque

Guests staying at Piedra de Agua Hotel Boutique Palenque enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 80 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a hot tub, coffee/tea in a common area, and express check-in.
Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include private plunge pools, coffee makers, and ceiling fans.
An outdoor pool and a hot tub are on site.
The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology.

Similar properties

Property grounds
Hotel Mundo Maya Palenque
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 228 reviews
$137 nightly
The price is $162
Mar 21 - Mar 22
Total with taxes and fees
Hotel Mundo Maya Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Fan

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 80 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Piedra Agua Hotel Boutique Palenque
Piedra Agua Hotel Boutique
Piedra Agua Boutique Palenque
Piedra Agua Boutique

Frequently asked questions

Is a free cancellation option available at Piedra de Agua Hotel Boutique Palenque?

Piedra de Agua Hotel Boutique Palenque offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Piedra de Agua Hotel Boutique Palenque?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Piedra de Agua Hotel Boutique Palenque on Mar 28, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Piedra de Agua Hotel Boutique Palenque?

This hotel is located in Palenque, close to Misol-Ha Waterfalls, El Panchán, and Palenque Archaeological Zone. You'll also find Palenque National Park and Museo de Sitio Palenque within a short drive.

Will I be able to park at Piedra de Agua Hotel Boutique Palenque?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Piedra de Agua Hotel Boutique Palenque?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, couples treatments, and body wraps.

Does Piedra de Agua Hotel Boutique Palenque include a casino?

No, Piedra de Agua Hotel Boutique Palenque doesn't have a casino.

Is there an indoor pool at Piedra de Agua Hotel Boutique Palenque?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 8:00 PM.

What do couples enjoy most about Piedra de Agua Hotel Boutique Palenque?

There are many amenities for couples at this hotel, including a private plunge pool and in-room massages in each guestroom, and some feature river views.

Does Piedra de Agua Hotel Boutique Palenque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Piedra de Agua Hotel Boutique Palenque have a restaurant that serves breakfast?

Yes, Piedra de Agua Hotel Boutique Palenque serves continental breakfast each morning for a surcharge from its snack bar.

Will Piedra de Agua Hotel Boutique Palenque allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Piedra de Agua Hotel Boutique Palenque for a fee of MXN 500 per pet, per stay. A deposit of MXN 500 per stay is collected.

Does Piedra de Agua Hotel Boutique Palenque have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Piedra de Agua Hotel Boutique Palenque?

The closest major airport to Piedra de Agua Hotel Boutique Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 3.6 mi away (13 minutes by car).

Can I book a room with a balcony at Piedra de Agua Hotel Boutique Palenque?

Yes, some guestrooms at this hotel offer either a terrace and a patio where guests can enjoy river and garden views.

Piedra de Agua Hotel Boutique Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 125 reviews
Rating 8 - Good. 37 out of 125 reviews
Rating 6 - Okay. 15 out of 125 reviews
Rating 4 - Poor. 9 out of 125 reviews
Rating 2 - Terrible. 11 out of 125 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Julio

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely humid. Bathtub takes hours to fill with warm water because the watwr heater is too small. Main jacuzzi didn’t work and the bed was unstable and made SO much noise. Most certainly doesn’t feel like a “5 star hotel” as described in google.
Stayed 2 nights in Nov 2025

8/10 Good

Sergio Roberto

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Armando

Stayed 5 nights in Jan 2024

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it for been in the jungle and close to the main street that take you to palenque ruins.
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Stayed 4 nights in Nov 2023

10/10 Excellent

Douglas, London

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Nesthor

Liked: Cleanliness, staff & service, property conditions & facilities
A great option to stay in Mérida downtown, walkable, great service, friendly staff and cute historical vintage building. Loved it!!
Stayed 1 night in Jul 2023

2/10 Terrible

Xavier

Stayed 1 night in Mar 2023

8/10 Good

Jean-Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the property charming, out of the way, and local.
Stayed 2 nights in Jan 2023

10/10 Excellent

Samanta

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff, clean and cozy boutique hotel. Would def go back again

10/10 Excellent

lenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable y servicial, atención a los detalles y personalización del servicio

8/10 Good

Marc, Lake Country

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2022

10/10 Excellent

VERONICA

Liked: Staff & service, property conditions & facilities

Lugar mágico

Lugar increíble, lleno de detalles. Estaría padrísimo que tuviera un restaurante de comida típica para ya no salir.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Noisy.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very simple, no varm water at the washbasin, air conditioning only on high level, no button to swith off the light next to the bed, no varm water at all the second morning - very, very expensive for what it is postiv: nice ambience in the jungle
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. And dog friendly. Nice pool and gardens.
Stayed 1 night in Mar 2021

4/10 Poor

Miguel Eduardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Excellent service and perfect location
Stayed 1 night in Jan 2021

2/10 Terrible

xiao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived there, they didn’t even have our reservation. The room condition was horribly dirty, the coffee pot even worse. There was fungus in there. When they finally found our reservation which already passed 1 hour, we found that the tariff was almost double thru Expedia. We had a horrible stay there and we were totally disappointed with Expedia as well.
Stayed 1 night in Oct 2020

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal spot to relax

very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness

Good but needs a attention to details for price.

The hotel is small with individual casitas. The casitas are large, bed and bathroom a very good size and large terrace. The hotel is in the "jungle" so very little light gets in. Our room was damp with no way to air it out. The terrace could have been lovely to spend time on - however the built in "bath" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed. General impression - the hotel could be very good with a little more attention from the staff.
Stayed 2 nights in Jan 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this hotel. Great and accommodating staff, nice and clean rooms, and a beautiful property.
Stayed 4 nights in Dec 2019

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