Hotel Villa Mercedes Palenque

Family-friendly hotel with 2 outdoor pools and a full-service spa

VIP Access

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Where to?

Dates

September 2025

27

October 2025

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Breakfast and lunch served, garden views

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet friendly
Bar
Parking available
Spa
Gym
Pool

Explore the area

Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

Place, Aluxes Eco Park
‪3 min walk‬
Place, El Panchán
‪5 min drive‬
Place, Palenque Archaeological Zone
‪7 min drive‬
Airport, Palenque, Chiapas (PQM-Palenque Intl.)
‪9 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Deluxe Room

Exceptional

293 sq ft
Sleeps 3
1 King Bed

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room

Wonderful

Sleeps 4
2 Double Beds

Suite

Wonderful

586 sq ft
1 bedroom
Sleeps 3
1 King Bed

Standard Twin Room

Sleeps 2
2 Twin Beds

Executive Room

Sleeps 2
1 Queen Bed

Executive Double Room

Exceptional

293 sq ft
Lake view
Sleeps 3
2 Double Beds

Room Deluxe with Garden View

290 sq ft
Sleeps 2

Double Room Executive with View

290 sq ft
Sleeps 3

Room Executive with View

290 sq ft
Sleeps 2

Double Room Deluxe with Garden View

290 sq ft
Sleeps 3

Suite with Garden View

290 sq ft
Sleeps 2

Double Room Standard with Garden View

290 sq ft
Sleeps 2

About the neighborhood

Palenque

Located within a mile (2 km) of Palenque National Park, Hotel Villa Mercedes Palenque is within 3 miles (5 km) of Museo de Sitio Palenque. This 92-room, 3.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

Aluxes Eco Park - 3 min walk - 0.2 miles
Palenque National Park - 2 min drive - 1.2 miles
El Panchán - 5 min drive - 2.5 miles
Museo de Sitio Palenque - 5 min drive - 2.7 miles
Palenque Archaeological Zone - 7 min drive - 3.4 miles

Getting around

Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

‪Bajlum Cocina Prehispánica fusión - ‬1 min walk
‪El Panchán - ‬3 min drive
‪Don Mucho's - ‬3 min drive
‪pizzas exprés - ‬4 min drive
‪Café Fuga - ‬3 min drive

About this property

Hotel Villa Mercedes Palenque

Family-friendly hotel with 2 outdoor pools and a full-service spa

Guests of Hotel Villa Mercedes Palenque have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for MXN 1500 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a conference center.

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, ceiling fans, and safes are also standard.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a mud bath and a steam room. The spa is open daily.

Similar properties

Pool
Spa
Kids pool
Parking included

$128 nightly

Oct 1 - Oct 2

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Secured, uncovered self parking on site (surcharge)
Secured, uncovered extended parking on site (MXN 500 per day)
RV/bus/truck parking (surcharge) on site

Food and drink

Daily English breakfast available 7:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 150 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception

Restaurants on site

La Foresta

Things to do

2 outdoor pools
Children's pool
Full-service spa
Gym
Playground
TV in common areas

Family friendly

2 outdoor pools
Children's pool
In-room babysitting (surcharge)
Laundry facilities
Playground

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center
Meeting room

Outdoors

Garden
In a nature reserve
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Massage
Mud bath
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk (43 inches high)
Wheelchair-accessible restaurant

More

1 floor
Reception hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Rainfall showerhead
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Limited room service

More

Air conditioning
Ceiling fan
Connecting rooms available
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 600 per pet, per night
Dogs only
1 total (29 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
Airport shuttle fee: MXN 1500 per vehicle (one-way, maximum occupancy 4)
Uncovered extended parking fee: MXN 500 per day
Pet fee: MXN 600 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 9:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Hotel Mercedes Palenque

Hotel Villa Mercedes Palenque

Villa Mercedes Palenque

Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel

Hotel Villa Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel Palenque

Frequently asked questions

Are free cancellation options available at Hotel Villa Mercedes Palenque?

Hotel Villa Mercedes Palenque provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Villa Mercedes Palenque?

This hotel is located in Palenque, close to Palenque Archaeological Zone, El Panchán, and Palenque National Park. You'll also find Museo de Sitio Palenque and Museo Del Textil within a short drive.

Is there parking available at Hotel Villa Mercedes Palenque?

Yes, secured parking is offered for MXN 0 per stay.

Is a spa located at Hotel Villa Mercedes Palenque?

There is a full-service spa available for guests to enjoy and services include mud baths and massages.

Does Hotel Villa Mercedes Palenque feature a casino at the property?

No, Hotel Villa Mercedes Palenque doesn't have a casino.

Is there an indoor pool at Hotel Villa Mercedes Palenque?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.

Is Hotel Villa Mercedes Palenque a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a garden-view restaurant.

Does Hotel Villa Mercedes Palenque have a hot tub?

No, but guests can enjoy a steam room at this hotel.