See all properties

Serra Palace Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Serra Palace Hotel

View from property
Pool
A stone wall, a tiled pathway, and a purple flower in front of a building with a red wall.
Gym
A buffet with various baked goods and pastries.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000
  • Place, Itatiaia State Natural Monument
    ‪17 min drive‬
  • Place, Federal University of Ouro Preto
    ‪42 min drive‬
  • Place, Tiradentes Square
    ‪46 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Bathroom | Shower, free toiletries, towels, shampoo

Superior Double or Twin Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Triple Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Ouro Branco

Serra Palace Hotel places you 7.7 mi (12.3 km) from Itatiaia State Natural Monument. This 3.5-star hotel has 80 rooms and welcomes guests with free breakfast, free in-room WiFi, and a conference center.

What's nearby

  • Itatiaia State Natural Monument - 17 min drive - 9.0 miles
  • Federal University of Ouro Preto - 42 min drive - 22.9 miles
  • Nossa Senhora do Pilar Church - 45 min drive - 24.7 miles
  • Tiradentes Square - 46 min drive - 25.0 miles
  • Nossa Senhora do Carmo Church - 46 min drive - 25.0 miles

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 133 min drive

Restaurants

  • ‪Restaurante Trem Mineiro - ‬17 min walk
  • ‪Caminho Do Ouro - ‬11 min walk
  • ‪Hora Extra Pub - ‬15 min walk
  • ‪Mineiro Doido - ‬14 min walk
  • ‪Café Da Manha Hotel Serra Palace - ‬1 min walk

About this property

Serra Palace Hotel

Guests of Serra Palace Hotel enjoy free WiFi in public areas, a conference center, and a computer station. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a TV in a common area, barbecue grills, and a garden.
Guests can expect 24-inch LED TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include minibars, safes, and phones.

Similar properties

Restaurant
Mirante Flat
Ouro Branco
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 154 reviews
$86 nightly
The price is $90
Jul 5 - Jul 6
Total with taxes and fees
Mirante Flat

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Serra Palace

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference center (2,422 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

Is free cancellation available at Serra Palace Hotel?

Serra Palace Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Serra Palace Hotel?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Serra Palace Hotel on Jul 5, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Serra Palace Hotel?

Yes, there is wheelchair-accessible parking available.

Does Serra Palace Hotel feature a casino?

No, Serra Palace Hotel doesn't have a casino.

Will I find an indoor pool at Serra Palace Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Serra Palace Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and free wired internet as well as a restaurant.

Does Serra Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Serra Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, Serra Palace Hotel serves free buffet breakfast at Serra Palace each morning.

Will Serra Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Serra Palace Hotel.

Does Serra Palace Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Serra Palace Hotel?

No, you won't find guestrooms with balconies at Serra Palace Hotel.

Serra Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 106 reviews
Rating 8 - Good. 37 out of 106 reviews
Rating 6 - Okay. 10 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

nilo

Liked: Staff & service
Under renovation.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Maria Eliza

Disliked: Cleanliness, amenities
Para começar as fotos são muito antigas. O hotel não está em bom estado. A recepção está horrível, os corredores estão mal pintados. As acomodações estão muito ruins: portas mal pintadas e fechadura extremamente frágil e vulnerável, ar-condicionado em baixo da bancada, banheiro com teto descascando. TV antiga (não pega streaming), nenhuma luz de apoio ao lado da cama, sem lençol de cobrir, somente uma colcha de piquet
As maçanetas estão bambas e as chaves são antigas
O ar condicionado fica em baixo de uma bancada e não tem controle, impossível para idosos acessarem o equipamento
Stayed 1 night in Feb 2026
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities
O quarto é bom, porém os metais do banheiro estão desgastados pelo uso. A bacia chegou a dar sinais de entupimento, porém foi resolvido naturalmente.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

MAX R

Liked: Cleanliness
Hotel precisa urgente de gerenciamento, muito ruim atendimento, quartos mal conservados , sem manual de informação de ramais etc, frigobar não funcionava, tv horrível, restaurante atendimento demorado e falta informação em tudo. O hotel tem boa estrutura porém falta gestão.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma boa opção em Ouro Branco.

Quarto limpo, banheiro razoável. Ótima equipe de funcionários.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aldo César Andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiencia

Gostei de tudo-
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fraco

Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Várias Moscas e Mosquitos nos alimentos

A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024
Verified

4/10 Poor

Gerson

Avaliacao

Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023
Verified

8/10 Good

wilson gomoes viera

Disliked: Room comfort

Lazer

Foi boa !!!
Stayed 3 nights in Oct 2023
Verified

4/10 Poor

Gedison

Disliked: Cleanliness

Decepção

Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

ANTONIO ADEL DOS

Liked: Cleanliness, staff & service
É um bom Hotel em geral, tem um bom café da manhã e amplo local de estacionamento, mas falta isolamento acústico entre quartos, o que pode incomodar. Também, a TV só tem um canal funcionando. A piscina fica muito exposta, sem qualquer privacidade.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

LUIZ FERNANDO

Liked: Cleanliness
Disliked: Staff & service
Café da manha com fila demorando demais (organização do hotel), Salgados velhos, café ruim, demora na reposição dos alimentos, área da piscina pequena se o hotel tiver cheio não tem a mínima condição, área da piscina não tem nem 1 guarda sol, preços de bebidas caro e não pode consumir bebida de fora ( Pratica de venda Casada) , resumindo PESSSIMO! Procurem o outro Hotel da Região vale a pena!
Stayed 1 night in Dec 2021
Verified

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bom, limpo e confortável. Café da manhã diversificado, mas deixou pouco a desejar.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Wladstoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelentes acomodações e um café da manhã com muitas variedades
Stayed 1 night in Dec 2021
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem de Negócios

Hotel limpo e bem conservado Restaurante com otimos pratos a la carte para o jantar
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

EDMAR

Liked: Cleanliness, staff & service, property conditions & facilities

Ótimo custo benefício

A opção de Restaurante no Hotel foi excelente, (pratos a lá carte muito saboroso e preço acessível), boa localização, café da manhã muito bom. O isolamento acústico foi péssimo, pelo menos no quarto 224 onde ficamos, para compensar tinha uma vista da Serra do Ouro Branco.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Rangel jhonata do nascime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização,quartos mt bom Cafe da manha farto Atendimento mt bom Piscina pequena mas ideal para familias Tudo otimo
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obrigada pela experiência

Muito atenciosos, cheguei antes do horário do check in e eles ja disponibilizaram o quarto. Todos muito educados e solicitos. Hotel tem uma vista maravilhosa.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

No geral foi muito bom, mas após chegar em casa recebi à mensagem que deveria pagar algo que foi cobrado errado, algo que deveria ser conferido antes, isso me incomodou um pouco mas fiz o pix,
Stayed 1 night in Aug 2021
Verified

8/10 Good

Ivo

Liked: Cleanliness, staff & service

BOM

Hotel bem localizado, paisagem linda, excelente café da manhã, muita cordialidade, mas o quarto muito pequeno, inadequado para 3 hóspedes.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista linda

O hotel tem uma vista linda,os funcionários são super simpáticos, o hotel é muito limpo,café da manhã delicioso,cama confortável, quarto amplo,super recomendo.
Stayed 1 night in May 2021

More to Explore