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HOTEL LA JOYA

3.0 star property

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Photo gallery for HOTEL LA JOYA

Reception
Free daily continental breakfast
Reception
Reception
A hotel room with a bed, a desk, a nightstand with a lamp, and a painting on the wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Roca,entre Garcia Moreno y Juan Montalvo, Otavalo, Imbabura, 100450
  • Place, Instituto Otavaleño de Antropología
    ‪1 min walk‬
  • Place, Plaza de Ponchos
    ‪7 min walk‬
  • Place, Galeria Gabriel Ceballos Ulloa
    ‪7 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, WiFi (free), bed sheets

Standard Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, laptop workspace, WiFi (free), bed sheets

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, WiFi (free), bed sheets

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Otavalo

HOTEL LA JOYA places you next to Instituto Otavaleño de Antropología and within a 10-minute walk of Galeria Gabriel Ceballos Ulloa. This 16-room, 3-star hotel has free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.1 miles
  • Plaza de Ponchos - 7 min walk - 0.4 miles
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.4 miles
  • Peguche Waterfall - 11 min drive - 3.5 miles
  • El Lechero - 11 min drive - 1.7 miles

Getting around

  • Ibarra Station - 24 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 86 min drive

Restaurants

  • ‪Balcon de Imbabura - ‬9 min walk
  • ‪Shanandoa The Pie Shop - ‬9 min walk
  • ‪Brunch - ‬8 min walk
  • ‪Buuf Steak House - ‬11 min walk
  • ‪Restaurante Aly Allpa - ‬7 min walk

About this property

HOTEL LA JOYA

Guests of HOTEL LA JOYA enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Desks are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs only
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see near HOTEL LA JOYA?

Located steps from Instituto Otavaleño de Antropología, this hotel is in Otavalo, and within a 10-minute walk of Plaza de Ponchos and Galeria Gabriel Ceballos Ulloa. You'll also find Peguche Waterfall and Lago San Pablo within a short drive.

How much does it cost to stay at HOTEL LA JOYA?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at HOTEL LA JOYA on Jul 26, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at HOTEL LA JOYA?

Yes, there is a garage.

Is a spa located at HOTEL LA JOYA?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does HOTEL LA JOYA include a casino on the premises?

No, HOTEL LA JOYA doesn't have a casino.

Is there an indoor pool at HOTEL LA JOYA?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HOTEL LA JOYA?

Couples staying at this hotel will appreciate amenities like hot stone massages and a free daily breakfast plus some guestrooms include a courtyard view.

Does HOTEL LA JOYA have a hot tub?

No, this hotel doesn't have a spa tub.

Does HOTEL LA JOYA feature a restaurant that includes a breakfast menu?

HOTEL LA JOYA offers free continental breakfast each morning though there is no restaurant.

Does HOTEL LA JOYA allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at HOTEL LA JOYA for a fee of USD 10 per pet, per night.

Does HOTEL LA JOYA have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HOTEL LA JOYA?

The closest major airport to HOTEL LA JOYA is Mariscal Sucre Intl. Airport (UIO), which is about 25.1 mi away.

Are there rooms with balconies at HOTEL LA JOYA?

Yes, some guestrooms at HOTEL LA JOYA offer a balcony/patio and may feature courtyard views.

HOTEL LA JOYA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Otavalo. Very new hotel in great condition. Wonderfully helpful staff. Secure carpark. Recommended!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mihee

Liked: Cleanliness, amenities, property conditions & facilities
새로 지은 호텔이라 객실이 깨끗하고 침구도 좋았어요. 위치가 좋아 터미널까지 걸어갈 수 있어서 편리했어요. 조식도 깔끔하게 잘 나와요. 직원 에디슨은 친절하게 여러가지를 알아봐줘서 도윰이 많이 됐어요.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tannia

Stayed 1 night in Dec 2025