Citadines Namba Osaka

4.0 star property
Art Deco Osaka hotel connected to a shopping center, steps from Kuromon Ichiba Market
VIP Access

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Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout drapes
Lobby lounge
City view
Double Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products
Premier Double Room | Living area | LED TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Premier Twin Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Bedroom

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 1 Bedroom

  • City view
  • 635 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms

  • City view
  • 786 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Family Room

  • City view
  • 312 sq ft
  • Sleeps 2
  • 2 Double Beds

Premier Double Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed

  • City view
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio, 2 Twin Beds

  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • City view
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • City view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed

  • City view
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • City view
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Studio

  • Sleeps 2
  • 1 Queen Bed

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

Twin Studio

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 2 Double Beds

One Bedroom Twin Room

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Two Bedroom Room

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Osaka

Located in Minami, Citadines Namba Osaka is adjacent to Kuromon Ichiba Market and within a 15-minute walk of popular sights like Tsutenkaku Tower. This 313-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to a shopping center in central Osaka and also close to Shitennoji Temple and Osaka Museum of History.

What's nearby

  • Nipponbashi - 1 min walk - 0.0 miles
  • Kuromon Ichiba Market - 3 min walk - 0.2 miles
  • Dotonbori - 10 min walk - 0.6 miles
  • Tsutenkaku Tower - 13 min walk - 0.7 miles
  • Osaka Castle - 9 min drive - 3.0 miles

Getting around

  • Namba Station (Nankai) - 6 min walk
  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪よつばの秘密基地 - ‬3 min walk
  • ‪1ポンドのステーキハンバーグタケル 日本橋オタロード店 - ‬3 min walk
  • ‪なか卯 なんさん通店 - ‬2 min walk
  • ‪バナナの神様 - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Citadines Namba Osaka

Art Deco Osaka hotel connected to a shopping center, steps from Kuromon Ichiba Market
Renovated in 2019, Citadines Namba Osaka offers a 24-hour gym, free WiFi in public areas, and a business center. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a meeting room, a computer station, and laundry facilities.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Refrigerators, microwaves, and electric kettles are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 4840.0 per night
  • Cribs/infant beds are available for JPY 550.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Frequently asked questions

Are free cancellation options available at Citadines Namba Osaka?

Citadines Namba Osaka offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Citadines Namba Osaka?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Citadines Namba Osaka on Jun 22, 2025 start from $144.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Citadines Namba Osaka?

This hotel is situated in Minami, just steps from Nipponbashi and Kuromon Ichiba Market, and within a short walk of Dotonbori. You'll also find Tsutenkaku Tower and Spa World less than a mile away.

Is parking available on site at Citadines Namba Osaka?

No, there isn't parking at this hotel.

Does Citadines Namba Osaka include a casino at the property?

No, Citadines Namba Osaka doesn't have a casino.

Will I find an indoor pool at Citadines Namba Osaka?

No, there is no indoor pool at this hotel.

Is Citadines Namba Osaka a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Are there hot tubs at Citadines Namba Osaka?

No, there isn't a spa tub at this hotel.

Does Citadines Namba Osaka feature a restaurant that includes a breakfast menu?

Yes, Citadines Namba Osaka serves a full breakfast for a surcharge each morning at Numero Five.

Will Citadines Namba Osaka allow pets to stay for free?

No, pets aren't allowed at Citadines Namba Osaka though service animals are welcome.

Does Citadines Namba Osaka have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Citadines Namba Osaka?

The closest major airport to Citadines Namba Osaka is Itami Airport (ITM), which is 12.2 mi away (25 minutes by car). Another top airport is Kobe Airport (UKB), which is located 28.1 mi away (55-minute drive).

Can I book a room with a balcony at Citadines Namba Osaka?

No, there aren't any guestrooms with balconies at Citadines Namba Osaka.

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1081 out of 1337 reviews
Rating 8 - Good. 200 out of 1337 reviews
Rating 6 - Okay. 37 out of 1337 reviews
Rating 4 - Poor. 7 out of 1337 reviews
Rating 2 - Terrible. 12 out of 1337 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allaine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kalehiamaikalani, Lihue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean property. Convenient location near shopping, eateries and train station. Spacious rooms.
Stayed 2 nights in Apr 2025

8/10 Good

Williejo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and modern. We liked how there was a microwave and dining set so that we can conveniently warm up our food in the comfort of our own room. The downside was that you could hear all the noise from the traffic and the floor was creaking as you walk. The bathroom was decent but lacked in shelf space. The bathtub and sink still had stains around the drain and was not cleaned well. The shower curtain also smelled as if it hadnt been washed or replaced. I loved how the laundry room was adjacent to the kids playroom so that you can tend to your laundry as your kids play next door. I also want to note that we received exceptional service from Ricardo at the front desk. We had a lot of luggage and didn't contact luggage forwarding services in time. We were concerned on how to get our party of 6 and luggage to the airport as we only knew of taxis that could manage up to 5 PAX and thought we would need 2 taxis (so essentially double the cost). Ricardo did his best to find us options and was able to help us find the best solution. The hotel was conveniently located within walking distances from many shops, restaurants and convenience stores. Namba station took longer than 6 minutes to walk to. We found it easier for us to walk to the Kintetsu-Nippombashi Station. Overall, we enjoyed our stay at Citadines and would likely come back should we decide to visit this area again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and contained all the amenities you would need. The room was big compared to rooms I’ve stayed in Tokyo. The staff were very helpful,friendly and efficient. Would definitely recommend and stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things I liked: The staff was very helpful in storing my luggage before check in and sending to my next destination after my stay. Accessibility to public transport is nice. The rooms were modern in design, spacious, and clean. Things that could have been better: The hotel offered an eco-friendliness coupon for not requesting a room cleaning. The neighborhood is ok. The interior temperature was quite warm for my preference.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haesuk

Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia Ann

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service is good
Stayed 5 nights in Feb 2025

10/10 Excellent

K.T. Lachlan

Stayed 4 nights in Jan 2025

10/10 Excellent

Mohd Khairy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Not in busy area and close to the tourist spots. Also pretty close from the station from the airport.
Stayed 6 nights in Jan 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not charge us for extending our stay by 1 hour .
Stayed 5 nights in Feb 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at in Osaka. Walking distance to Namba station and the malls
Stayed 3 nights in Feb 2025

10/10 Excellent

Ong

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from Ricardo and the team.
Stayed 4 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm not sure how this qualifies as a "4-star hotel." The bathroom smelled like sewage, and there was a notice that they would be spraying pesticide in the rooms during the time that we were there. Staff were very kind and helpful though!
Stayed 2 nights in Jan 2025

8/10 Good

Lachlan

Stayed 4 nights in Jan 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay super friendly staff and nice spacious clean rooms plus was close by to pretty much anything I wanted to do
Stayed 3 nights in Jan 2025

10/10 Excellent

Abigail Margarita

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel. Appeared quite new. Clean, good facilities, vending machine and washing machines etc. The area is quite different to a lot of Ōsaka and has a lot of anime and manga stores which are fun to look at. Service was always kind and efficient. About an 8 min walk from Namba station which was nice. And can walk to Dotonbori but maybe 15 min. This meant we weren't in the thick of it but also that it was quieter at night which we appreciated. And Namba station connected well to lots of spots without having to change trains. A few good food options nearby too, including the custard fish and a great katsu curry place.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gemma

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Belcky

Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night stay but very enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 8 nights in Jan 2025