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Grand Mercure Beppu Bay Resort & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of Hells of Beppu

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Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
Standard Room, 3 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets
Public bath
In-room safe, desk, free WiFi, bed sheets
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Place, Hiji Castle
    ‪7 min drive‬
  • Place, Hells of Beppu
    ‪11 min drive‬
  • Place, Harmony Land
    ‪12 min drive‬
  • Airport, Oita (OIT)
    ‪43 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Sea View

View from room

Standard Room, 2 Twin Beds, Sea View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard room with 2 single beds and 1 sofa bed

Standard room with 2 single beds and 1 sofa bed | In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 3 Twin Beds, Ocean View

Standard Room, 3 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Twin Beds, Ocean View

  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Sea View

Classic Room, 2 Twin Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Twin Beds, Mountain View

  • Sleeps 11
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Ocean View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 11
  • 4 Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Twin Beds, Ocean View

  • Sleeps 15
  • 2 Twin Beds

About the neighborhood

Hiji

Grand Mercure Beppu Bay Resort & Spa places you within a 15-minute drive of popular attractions such as Beppu Tower and Hells of Beppu. This 4-star hotel welcomes guests with 289 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Shookuji Temple - 6 min drive - 2.5 miles
  • Hiji Castle - 7 min drive - 2.7 miles
  • Hyotan Hot Spring - 11 min drive - 4.1 miles
  • Hells of Beppu - 11 min drive - 4.3 miles
  • Harmony Land - 12 min drive - 5.0 miles

Getting around

  • Kamegawa Station - 8 min drive
  • Beppu Station - 19 min drive
  • Oita Airport (OIT) - 34 min drive

Restaurants

  • ‪ラーメンごくまる 豚骨研究所 - ‬15 min walk
  • ‪血の池地獄 お食事処 極楽亭 - ‬7 min drive
  • ‪LE SENSORIEL - ‬3 min walk
  • ‪創造空間kamenos - ‬6 min drive
  • ‪寿司めいじん 日出店 - ‬6 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Hotel with a full-service spa, in the vicinity of Hells of Beppu
A full-service spa, a sauna, and free WiFi in public areas are featured at Grand Mercure Beppu Bay Resort & Spa. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with access to locker space and luggage storage. Other amenities at this hot springs hotel include a seasonal outdoor pool, laundry facilities, and a vending machine.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, safes, and phones.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Pool access available from 3:00 PM to 7:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Frequently asked questions

Is a free cancellation option available at Grand Mercure Beppu Bay Resort & Spa?

Grand Mercure Beppu Bay Resort & Spa offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see near Grand Mercure Beppu Bay Resort & Spa?

This hotel is located in Hiji, close to Hells of Beppu and African Safari. You'll also find Hyotan Hot Spring and Sea Hell Hot Springs within a short drive.

Is there parking available at Grand Mercure Beppu Bay Resort & Spa?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Grand Mercure Beppu Bay Resort & Spa?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grand Mercure Beppu Bay Resort & Spa feature a casino?

No, Grand Mercure Beppu Bay Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Beppu Bay Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 3:00 PM and 7:00 PM and the seasonal pool is normally open from July until August.

Is Grand Mercure Beppu Bay Resort & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Grand Mercure Beppu Bay Resort & Spa have a hot tub?

No, but guests can enjoy on-site hot springs at this hotel.

Does Grand Mercure Beppu Bay Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Mercure Beppu Bay Resort & Spa serves buffet breakfast for a surcharge each morning at LE SENSORIEL.

Will Grand Mercure Beppu Bay Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Beppu Bay Resort & Spa.

Are there connecting rooms at Grand Mercure Beppu Bay Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Mercure Beppu Bay Resort & Spa?

The closest major airport to Grand Mercure Beppu Bay Resort & Spa is Oita Airport (OIT), which is 18.7 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Grand Mercure Beppu Bay Resort & Spa?

No, you won't find guestrooms with balconies at Grand Mercure Beppu Bay Resort & Spa.

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 311 out of 728 reviews
Rating 8 - Good. 256 out of 728 reviews
Rating 6 - Okay. 104 out of 728 reviews
Rating 4 - Poor. 36 out of 728 reviews
Rating 2 - Terrible. 21 out of 728 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mei Ieng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked ocean room. Good sea view! I like the breakfast very much as it has smoked salmon pancakes with hot spring eggs that are very delicious! 9 - 10pm will have free drinks and snacks. I will come again.
Stayed 1 night in Oct 2025

8/10 Good

KEOL

Stayed 1 night in Oct 2025

10/10 Excellent

Aeil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족룸이 많아요. 방이 넓습니다.
Stayed 2 nights in Oct 2025

10/10 Excellent

ORTIK

Stayed 4 nights in Sep 2025

8/10 Good

soonyoung

Traveled with family
Liked: Staff & service, room comfort

good

The bathroom is too old. It needs improvement.
Stayed 3 nights in Aug 2025

6/10 Okay

hiroshi

Stayed 1 night in Aug 2025

10/10 Excellent

YURIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

BILLY HIU-NIN

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025

6/10 Okay

SeoHyun

Stayed 1 night in Jun 2025

8/10 Good

Seek mooi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not much choices for the meal
Stayed 2 nights in Jun 2025

10/10 Excellent

WONHEE

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip in Beppu

Stayed 1 night in May 2025

10/10 Excellent

Serena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

WAI KIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MASARU

Stayed 1 night in Apr 2025

8/10 Good

Dequan Nicholas

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Air cleaner was mouldy and the speakers and corners of the room were dusty
Stayed 1 night in Apr 2025

6/10 Okay

Yuka

Traveled with family
Liked: Cleanliness, staff & service, room comfort
サービス、対応、とても良くしていただきました。 ただ１つ残念だったのが、夜の露天風呂です。 お湯の量が極端に少なく、温度も内風呂に比べて極端にぬるい。 朝の露天風呂は、湯量も満タンで、温度もバッチリでしたが、子供連れで行っていると、夜しか確実に入れないことのほうが多いです。 ホテルの名前に『スパ』とうたってあっただけに、お風呂は期待がありました。 一緒に行った連れは、子連れだったこともあり、夜しか入れませんでした。 他のサービスが良かっただけに、お風呂だけが残念でした。
Stayed 1 night in Mar 2025

8/10 Good

Ka Wai

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dong Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

chor sang

Stayed 2 nights in Feb 2025

10/10 Excellent

SUNYOUNG

Stayed 2 nights in Jan 2025

6/10 Okay

Tateki

Stayed 1 night in Feb 2025

10/10 Excellent

Chee Boon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025

10/10 Excellent

YoonHee

Liked: Staff & service
Stayed 1 night in Jan 2025