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Suginoi Hotel

3.5 out of 5.0

Recent guest reviews

I went to this hotel with my family:) Dinner and breakfast were great! You can enjoy not only meals but also sweet finger food while drinking! Beautiful ocean view<3 You can also enjoy beautiful hot springs. Don't worry if you don't use hot springs, there is also a bathroom.

I was amazed by the hotel with so much entertainment facilities. Game center, onsen, water park, bowling, karaoke can all be found in the hotel. However, rooms are bit old and need renovation. The best thing in the hotel is the restaurant. Wide variety of food with high quality and musicians performing which make the atmosphere even better. Great choice for families and friends.

The complex of the hotel is very nice. The Aqua garden and the Tanayu is a little bit far from the rooms. You have to walk at about 12min. It worth a while because the view of Beppu bay is gorgeous. You can see the sun rise early in the morning, while taking a relax bath in the onsen. The breakfast and dinner is delicious with a lot of options. I would come back there for sure!

The hotel located on the hill so it can lookout to the Beppu Bay. Their Aqua Garden swimming pool is nice. We had a one night stay there with two meals. Meals included at their buffet restaurant where plenty of choices available. Light shows, kids playground and game centre also inside the hotel. Good place for families. Hotel room is large but the style is a bit traditional.

Stayed one night here with my wife and child before went to Hello Kitty Land the next day. We stayed at Hana Building. Check-in was smooth. Although they gave us an upgrade of higher floor and ocean view, the room was right in front of elevator lobby. Yet it turned out not that bad as we thought. Not much noise from people passing by. This is a large onsen resort. Indoor corridors connect the buildings and facilities. Although the path is always long if you want to go somewhere, it winds through restaurants, bars, video game center, local specialties shopping area, bowling alley, outdoor lighting show, swimming pools...etc. You won’t get bored here. I would say the theme of their outdoor onsen pool is BIG. It is rare to see such a huge open air hot spring facility in Japan. A must visit. We had dinner and breakfast at the newly renovated buffet restaurant, Ceada Palace. The quality and variety of dishes were satisfying. The live singing performance during dinner was quite entertaining. We followed suggestions of previous reviews to come early and didn’t run into any waiting line. There are shuttle service to and from JR Beppu station from 8:30 to 22:00. Shuttle runs once in every half an hour (every 15 minutes from 08:30 to 15:00).

Sugoi hotel was one of the best hotels I have ever stayed at and the room were very big and clean and lots of cool attractions near by! The hot spring was so big and amazing! There was a bowling alley and a Game Center in the hotel! I stayed it honkan the second best tower and for the price I paid it was amazing! I really enjoyed the stay!

Very clean hotel. The room I had was very large, had 2 queen size beds as well as a traditional Japanese room within it, which could sleep a further 3 people Japanese style on the mat flooring. The bed was hard initially, but after the first hour or so it got very comfortable. The hotel is very clean, and the staff are excellent. The views from the rooms are amazing. I would highly recommend this hotel.

Really can't show how nice of view we have seen since phone and camera are not allow to use in the area ! You can see the beppu city like you are having a glass of champagne on the rooftop bar hahaahahah à

Just stayed two nights at the hotel and got very impressed by the onsen of the hotel. The hotel facilities are good and is a big hotel. The staff of the hotel are very nice, they are extremely helpful. I would recommend people to stay in this hotel if they visit Beppu.

Should have known better. These large hotel-entertainment complexes in Japan are just too overwhelming. Hordes of people at the buffets, at check-in...everywhere! Dad was so put off by the crowds that he cancelled the private bath we had booked. The rooms were very large but dated with few outlets for charging all the electronics we travel with. Oddly enough as well, in the morning we smelled fish grilling! The dinner buffet was pretty bad. The breakfast buffet however made up for it with wonderful grilled fish of various kinds, salmon rice, Western options and our favorite - the onsen egg! Also a word of warning - parking was no where near the hotel. Had to take a shuttle to get to the parking facilities!

1 Kankaiji Beppu Oita-ken

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Suginoi Hotel places you within a leisurely stroll of B-Con Plaza, Global Tower and Jigokumushikobo Kannawa. This 641-room, 3.5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. Also near this Beppu hotel are Beppu Rakutenchi and Ichinoide Kaikan.


Enjoy dining at Seeds, one of 2 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start your day off with buffet breakfast, available for a fee.


All of Suginoi Hotel's 641 rooms are air-conditioned and have an array of amenities, including refrigerators, safes, and phones. Guests can expect free WiFi and 20-inch flat-screen TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also standard.

Property features

Suginoi Hotel features a full-service spa, an outdoor pool, and a children's pool. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include 2 spa tubs, a sauna, and free WiFi in public areas.

Room options

Western Style Mountain View in Hon-kan, Half Board

Twin 2 | Sleeps 3

Twin Mountain View in Hana-kan, Half Board

Twin 2 | Sleeps 2

Japanese & Western Ocean View in Hon-kan, Half Board

Twin 2 | Sleeps 5

Japanese & Western Ocean View in Hana-kan, Half Board

Twin 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 842 reviews