Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

Relax by the pool surrounded by palm trees and lounge chairs under a shaded gazebo.
Enjoy al fresco dining with a view of the sea from this outdoor dining area.
Enjoy meals with a panoramic view of the coastal landscape from this dining area with a round table and comfortable seating for six.
Enjoy stunning ocean views from this beachfront hotel, surrounded by palm trees and sun loungers.
Enjoy ocean views from the balcony and relax in the spacious bed.

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Main Street, Ocho Rios, Saint Ann
  • Turtle Beach
    ‪7 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Superior Governor Suite Ocean View - King Size Bed

  • 1049 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 1728 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Family Partial Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(4 reviews)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(28 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View

8.0 out of 10
Very good
(69 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 501 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

  • 323 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

Jamaica Beaches is a short stroll from Moon Palace Jamaica – All Inclusive, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Turtle Beach - 7 min walk - 0.4 miles
  • Mahogany Beach - 1 min drive - 0.6 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles
  • Mystic Mountain - 6 min drive - 2.6 miles
  • Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Aug 27, 2025 start from $309.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Jamaica Beaches. You'll also find Turtle River Park and Turtle Beach less than a mile away.

Is there parking available at Moon Palace Jamaica – All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Moon Palace Jamaica – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Moon Palace Jamaica – All Inclusive have a hot tub?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (23 minutes by car).

Can I book a room with a balcony at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or resort views.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 837 out of 1648 reviews
Rating 8 - Good. 370 out of 1648 reviews
Rating 6 - Okay. 224 out of 1648 reviews
Rating 4 - Poor. 100 out of 1648 reviews
Rating 2 - Terrible. 117 out of 1648 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Liked: Cleanliness, amenities, property conditions & facilities
We had an issue with
Stayed 7 nights in Jul 2025

6/10 Okay

Senitra

Traveled with family
Check in was insane. Waited in line for 30 min to be told to come back when room ready and stand back inline for another 30 to get the room assignment. Once at the room it was a king bed when double requested and floors were dirty. It was the last room at the exit of the floor. It had bad energy. We had to be moved to another room.
Stayed 5 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!! Will go back
Stayed 4 nights in Apr 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yuriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A Spacious, Vibrant Resort—But Watch for Hidden Costs Moon Palace offers a stunning, airy atmosphere with an impressive range of activities, making it a standout among resorts we've visited. Whether it’s relaxing at the **Piano Bar**, where professional musicians elevate your appreciation for music, or indulging in the overwhelming variety of **chocolate and desserts** next door, there’s no shortage of memorable experiences. If you enjoy water activities, **sailing** is a must. The staff are exceptionally friendly and knowledgeable, making you feel like longtime friends within minutes. The resort itself is warm and inviting, but some frustrating aspects diminish the experience. Our **room wasn’t ready at 3:30 PM**, making check-in feel endless after a long travel day. Additionally, our **$250 spa credit** covered only part of the cost, requiring extra payment. The **Dolphin Cove package** had unexpected charges, and **Dunn’s River Falls** lacked the promised snorkeling. Refund negotiations were tedious, adding insult to injury. While Moon Palace offers a great stay, ask questions and confirm details to avoid surprises. The experience is worth it—if you navigate wisely.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kera

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, will recommend and will be back. There’s a lot to do on the resort so no need to go off the resort. Very conveniently located in Ocho Rios.
Honeymoon suite view
View from the jerk hut
When I arrived in my room
Stayed 1 night in Apr 2025

10/10 Excellent

Nory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was enjoyable, the food variety was excellent, had a bit of difficulty with the restock of items for the shower and fridge.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raghavendra

Traveled with group, Traveled with family
Liked: Amenities
Awesome experience
Stayed 4 nights in Apr 2025

10/10 Excellent

shandoy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Felix L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the cuisine to be quite delightful. While at the resort, I was delighted by the variety of amenities that were available.
Stayed 2 nights in Apr 2025

2/10 Terrible

Robyn

Stayed 2 nights in Apr 2025

10/10 Excellent

Tan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the palace was awesome. No complaints!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tonoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Julie, Malden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our families had a wonderful time there.
Stayed 4 nights in Apr 2025

10/10 Excellent

barry

Stayed 7 nights in Apr 2025

10/10 Excellent

Matthew Timothy Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly, happy and very accommodating. The resort was very clean and well maintained.
Stayed 6 nights in Apr 2025

4/10 Poor

Deniz

Stayed 7 nights in Apr 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great getaway

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and services. Minimal complaints
Stayed 4 nights in Apr 2025

6/10 Okay

Henry K.

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs to be updated. My wife got locked in bathroom and door handle was broken. Air noise came through balcony window frame. Caulk was not installed properly. Ice machine was broken on my floor and carpet was dirty and outdated
Stayed 5 nights in Apr 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyable stay, family friendly, food and entertainment and location was excellent. Problem with the elevators for just about our entire stay.
Stayed 6 nights in Apr 2025

8/10 Good

Suqin

Stayed 1 night in Apr 2025

10/10 Excellent

Denise Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed everything. Staff was the best!!!
Stayed 4 nights in Mar 2025