Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax by the pool surrounded by palm trees and lounge chairs under a shaded gazebo.

Enjoy stunning ocean views from this beachfront hotel, surrounded by palm trees and sun loungers.

Enjoy meals with a panoramic view of the coastal landscape from this dining area with a round table and comfortable seating for six.

Enjoy ocean views from the balcony and relax in the spacious bed.

Enjoy al fresco dining with a view of the sea from this outdoor dining area.

Overview
Rooms
Location
Policies

Popular amenities

Bar
All inclusive
Room service

Explore the area

Main Street, Ocho Rios, Saint Ann

Turtle Beach
‪7 min walk‬
Ocho Rios Fort
‪4 min drive‬
Dunn's River Falls
‪8 min drive‬
Ocho Rios (OCJ-Ian Fleming Intl.)
‪21 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

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Room options

Superior Governor Suite Ocean View - King Size Bed

1049 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1728 sq ft
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Family Partial Ocean View - Kids & Teens Free

Excellent

646 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

506 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

323 sq ft
Ocean view
Sleeps 2
1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

323 sq ft
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View with Balcony - Kids & Teens Free

Good

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View

Very good

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View - Book 5 nights, Get 3 Free nights at Punta Cana

301 sq ft
Resort view
Sleeps 3
1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

Good

501 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Ocean View

Excellent

301 sq ft
Ocean view
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 5 nights, Get 3 Free nights at Punta Cana

323 sq ft
Resort view
Sleeps 4
2 Double Beds OR 1 King Bed

About the neighborhood

Ocho Rios

Jamaica Beaches is a short stroll from Moon Palace Jamaica – All Inclusive, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 705-room, 5-star property has 4 outdoor pools along with a full-service spa and a restaurant.

What's nearby

Turtle Beach - 7 min walk - 0.4 miles
Mahogany Beach - 1 min drive - 0.6 miles
Ocho Rios Fort - 4 min drive - 1.6 miles
Mystic Mountain - 6 min drive - 2.6 miles
Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

‪Boulangerie - ‬4 min walk
‪Miss T's Kitchen - ‬6 min walk
‪Cafe Express - ‬10 min walk
‪Mother`s - ‬4 min walk
‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Guests of Moon Palace Jamaica – All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

40-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by lounge chairs and sun loungers in a serene atmosphere.

On private beach
Pool
Hot Tub
Breakfast included

$241 nightly

Sep 2 - Sep 3

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Nightclub
Playground
Sauna
Shopping
Table tennis

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: JMD 10000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.

Property is also known as

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Frequently asked questions

Are there all-inclusive options at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include kayaking, bartending classes, and dance classes.

How much does it cost to stay at Moon Palace Jamaica – All Inclusive?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Jamaica – All Inclusive on Sep 3, 2025 start from $292.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Moon Palace Jamaica – All Inclusive?

Moon Palace Jamaica – All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Moon Palace Jamaica – All Inclusive?

This property is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Jamaica Beaches. You'll also find Turtle River Park and Turtle Beach less than a mile away.

Is there parking available at Moon Palace Jamaica – All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Moon Palace Jamaica – All Inclusive?

AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moon Palace Jamaica – All Inclusive include a casino?

No, Moon Palace Jamaica – All Inclusive doesn't have a casino.

Will I find an indoor pool at Moon Palace Jamaica – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at Moon Palace Jamaica – All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and an ocean-view restaurant.

Does Moon Palace Jamaica – All Inclusive have a hot tub?

Yes, this all-inclusive property offers private indoor spa tubs in some guestrooms.

Does Moon Palace Jamaica – All Inclusive have a restaurant with a breakfast menu?

Yes, Moon Palace Jamaica – All Inclusive serves breakfast for a surcharge at Buccaneers Reef.

Will Moon Palace Jamaica – All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Moon Palace Jamaica – All Inclusive.

Are there connecting rooms at Moon Palace Jamaica – All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Moon Palace Jamaica – All Inclusive?

The closest major airport to Moon Palace Jamaica – All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (23 minutes by car).

Can I book a room with a balcony at Moon Palace Jamaica – All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or resort views.

Moon Palace Jamaica – All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Todd

Jul 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had an issue with

Stayed 7 nights in Jul 2025

6/10 Okay

Senitra

Traveled with family

May 21, 2025

Check in was insane. Waited in line for 30 min to be told to come back when room ready and stand back inline for another 30 to get the room assignment. Once at the room it was a king bed when double requested and floors were dirty. It was the last room at the exit of the floor. It had bad energy. We had to be moved to another room.

Stayed 5 nights in May 2025

10/10 Excellent

Patrick

May 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

marcia

Traveled with group

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The vip experience was excellent. Great service

Stayed 1 night in May 2025

10/10 Excellent

denise

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort.

Stayed 5 nights in Apr 2025

10/10 Excellent

Tricia

Traveled with family

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury!!

My stay at Moon Palace was absolutely amazing! Pure luxury from start to finish. The service, the ambiance, the amenities—everything exceeded my expectations. A truly unforgettable experience!

Stayed 1 night in Apr 2025

10/10 Excellent

Trisha

Traveled with family and small children

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I couldn’t have been happier with the service, accommodation and the cleanliness of this hotel. The food was amazing, the staff are so attentive and go above and beyond to make your stay unforgettable. I highly recommend this resort and me and my family are definitely coming back here next year.

Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos Enrique Salcedo

Traveled with family

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property

Stayed 6 nights in Jan 2025

4/10 Poor

Wiliam

Traveled with family

May 3, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

I like that the people there were all very friendly .and they left champagne for my check in when I got to the room I didn't like that the elevators would go down multiple times while I was there . I payed for ocean view and had a view of a building . And I didn't like that check in was at 3 but I dint get checked in the both rooms till 530 one room and the other room 6 , so I didn't do much on my first day .

Stayed 2 nights in May 2025

10/10 Excellent

Master

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was lovely

Stayed 3 nights in Apr 2025

10/10 Excellent

Jhenelle

Traveled with partner

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was recommended Moon Palace and I enjoyed my stay there. The staff was very pleasant and helpful. Euthea from Gondola was the highlight of my birthday dinner and Yaneak at check in was awesome! There was a lot to do at the resort, the food was excellent and I like the convenience of the app for room service and others. I definitely will be going back soon.

Stayed 2 nights in Apr 2025

4/10 Poor

Leslie, Bronx

Traveled with family

May 2, 2025

Disliked: Cleanliness, property conditions & facilities

I have never felt so unhappy to leave a vacation as I did after this one. My first room was described as a "deluxe resort view with a balcony." While I expected to see some buildings and infrastructure, I was prepared for that. However, their definition of "deluxe" included a view of a roof filled with construction materials and an entryway that overlooked open storage closets. To make matters worse, one of the beds was broken! This was certainly not a great start to my vacation. I ended up paying extra to switch rooms, which took over an hour. Frustrated, I decided to upgrade to a different room to put an end to my issues. The new room offered a much better view, but there was a broken toilet seat that went unaddressed for several days. On the second day, I attended a presentation where the presenter, Mario, had the audacity to say, "This wouldn't have happened to you if you were a member; we would have ensured you had a better room." I couldn't believe it—such issues shouldn't happen to anyone. During our tour of the facility, I noticed parts of elevator panels missing, the carpet appeared poorly laid, and there were waves throughout the hallways. Each entryway into the various rooms was also at a different height—I had never seen anything like this. As a dissatisfied customer, I tried to speak with management, but it was conveniently their day off, and they couldn’t come in early to meet with me. This was my first time staying at the Moon Palace, and it will certainly

Stayed 5 nights in Apr 2025

4/10 Poor

Sherry

May 2, 2025

Liked: Cleanliness

Stayed 4 nights in Apr 2025

10/10 Excellent

stephanie

May 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved my stay!! Will go back

Stayed 4 nights in Apr 2025

10/10 Excellent

Tricia

Traveled with family

May 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Apr 2025

8/10 Good

Yuriy

Traveled with family

Apr 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A Spacious, Vibrant Resort—But Watch for Hidden Costs Moon Palace offers a stunning, airy atmosphere with an impressive range of activities, making it a standout among resorts we've visited. Whether it’s relaxing at the **Piano Bar**, where professional musicians elevate your appreciation for music, or indulging in the overwhelming variety of **chocolate and desserts** next door, there’s no shortage of memorable experiences. If you enjoy water activities, **sailing** is a must. The staff are exceptionally friendly and knowledgeable, making you feel like longtime friends within minutes. The resort itself is warm and inviting, but some frustrating aspects diminish the experience. Our **room wasn’t ready at 3:30 PM**, making check-in feel endless after a long travel day. Additionally, our **$250 spa credit** covered only part of the cost, requiring extra payment. The **Dolphin Cove package** had unexpected charges, and **Dunn’s River Falls** lacked the promised snorkeling. Refund negotiations were tedious, adding insult to injury. While Moon Palace offers a great stay, ask questions and confirm details to avoid surprises. The experience is worth it—if you navigate wisely.

Stayed 4 nights in Apr 2025

10/10 Excellent

Kera

Traveled with group, Traveled with partner

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay, will recommend and will be back. There’s a lot to do on the resort so no need to go off the resort. Very conveniently located in Ocho Rios.