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The Maids Head Hotel

4.0 star property
Hotel with a restaurant, steps from Elm Hill

Choose dates to view prices

Photo gallery for The Maids Head Hotel

Guests can dine al fresco in this charming outdoor seating area, surrounded by lush greenery and vibrant floral arrangements.
Cozy attic bedroom with a large bed, bedside tables, and a vintage-style bathtub.
Enjoy the airy atmosphere and natural light in this spacious room with a glass roof, featuring a stylish brickwork design and comfortable seating areas.
Experience the charm of The Maids Head Hotel, a traditional Tudor-style building with a distinctive facade and classic design.
Experience the unique blend of classic and modern architecture at Wine Press fine dining, where a vintage car takes center stage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪6 min walk‬
  • Carrow Road Stadium
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Relax in a classic room with a large bed, patterned wallpaper, and a small table with a lamp.

Single Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Relax in comfort with a large bed, two armchairs, and a small table.

Standard Double Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Cozy retreat with a large bed, floral wallpaper, and a rustic wooden beam ceiling.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Relax in a spacious room with a large bed, desk, and mirror.

Executive Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Executive Dog Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Executive King Or Twin Room

Relax in a stylish room with a large bed, desk, and comfortable seating area.

Executive King Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Single Room

  • Sleeps 1

About the neighborhood

Norwich

Located in Norwich City Center, The Maids Head Hotel is next to popular attractions like Elm Hill and Tombland. This 84-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Norwich Cathedral - 1 min walk - 0.1 miles
  • Norwich Castle - 6 min walk - 0.3 miles
  • Norwich Theatre Royal - 10 min walk - 0.6 miles
  • Carrow Road Stadium - 17 min walk - 0.9 miles
  • University of East Anglia - 7 min drive - 2.6 miles

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Gonzo's Tea Room - ‬6 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a restaurant, steps from Elm Hill
The Maids Head Hotel features free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for GBP 10.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a banquet hall.
Plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPads, coffee makers, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Cribs/infant beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Are free cancellation options available at The Maids Head Hotel?

The Maids Head Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do within easy reach of The Maids Head Hotel?

This hotel is situated in Norwich City Center, just steps from Norfolk Broads and Elm Hill, and within a short walk of Norwich Cathedral. You'll also find Market Place and Norwich City Hall less than a mile away.

Is parking available on site at The Maids Head Hotel?

Yes, uncovered parking is offered for GBP 10.00 per night. Electric car charging is also available for guests.

Does The Maids Head Hotel include a casino?

No, The Maids Head Hotel doesn't have a casino.

Is there an indoor pool at The Maids Head Hotel?

No, there is no indoor pool at this hotel.

Is The Maids Head Hotel good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as a bar.

Does The Maids Head Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Maids Head Hotel have a restaurant that serves breakfast?

Yes, The Maids Head Hotel serves a full breakfast for a surcharge each morning at WinePress at Wensum.

Does The Maids Head Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Maids Head Hotel for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Does The Maids Head Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Maids Head Hotel?

The closest major airport to The Maids Head Hotel is Norwich (NWI-Norwich Intl.), which is 3.5 mi away (13 minutes by car).

Are there rooms with balconies that I can book at The Maids Head Hotel?

No, there aren't any guestrooms with balconies at The Maids Head Hotel.

Does The Maids Head Hotel offer wedding services?

There are wedding services available at The Maids Head Hotel if that's in your vacation plans.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mrs N M J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cooooool!,,,,

The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
A vintage property with modern amenities and service.
Stayed 3 nights in Apr 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Holly

Stayed 1 night in Apr 2025

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Suggest getting a ride in the rolls-Royce
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamila

Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rhona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Stayed there twice now. The breakfast had wide variety and well prepared layout. Excellent service and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were fab, brekkie was 10/10.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

JAMES

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist at front desk was highly professional and polite.
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent all round
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming, no negatives regarding the hotel, excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening. On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches! The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan. For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be. Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!
Suite #1, Rockland - Bedroom
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room. Reasonably priced on site parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay overall. Room was nice and the staff were lovely. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room with great shower.
Stayed 1 night in Apr 2025

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