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Holiday Inn Express Norwich by IHG

3.0 star property
Hotel in Norwich with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Norwich by IHG

Reception
Lobby sitting area
Room amenity
Exterior
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • University of East Anglia
    ‪5 min drive‬
  • Norwich Cathedral
    ‪6 min drive‬
  • Market Place
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Norwich

Holiday Inn Express Norwich by IHG places you within a short walk of Hellesdon Hospital and within a mile (2 km) of Sweetbriar Marshes. This 78-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • University of East Anglia - 5 min drive - 2.6 miles
  • Norwich Cathedral - 6 min drive - 2.5 miles
  • Market Place - 6 min drive - 2.6 miles
  • Norwich Castle - 6 min drive - 2.8 miles
  • Carrow Road Stadium - 7 min drive - 3.6 miles

Getting around

  • Spooner Row Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • KFC

About this property

Holiday Inn Express Norwich by IHG

Hotel in Norwich with free breakfast and a 24-hour front desk
Guests of Holiday Inn Express Norwich by IHG enjoy access to free WiFi in public areas, conference space, and coffee in a common area. Self parking is offered for GBP 5.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a picnic area.
32-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and desks are other standard amenities.

Similar properties

Exterior

Holiday Inn Norwich City by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,006 reviews
$94 nightly
The price is $113
Sep 28 - Sep 29
Total with taxes and fees
Holiday Inn Norwich City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Norwich by IHG?

Holiday Inn Express Norwich by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Holiday Inn Express Norwich by IHG?

This hotel is located in Norwich within a short 16-minute walk of Sweetbriar Marshes. You'll also find Norfolk Broads and Eaton Park within a short drive.

Will I be able to park at Holiday Inn Express Norwich by IHG?

Yes, parking is offered for GBP 5.00 per night. Accessible parking and bicycle parking are also available.

Does Holiday Inn Express Norwich by IHG include a casino at the property?

No, Holiday Inn Express Norwich by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Norwich by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Norwich by IHG a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and free breakfast at this hotel.

Does Holiday Inn Express Norwich by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Norwich by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Norwich by IHG serves free continental breakfast at Great Room each morning.

Will Holiday Inn Express Norwich by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Norwich by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Norwich by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Norwich by IHG?

The closest major airport to Holiday Inn Express Norwich by IHG is Norwich (NWI-Norwich Intl.), which is 2.2 mi away (12 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Norwich by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Norwich by IHG.

Holiday Inn Express Norwich by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 273 out of 745 reviews
Rating 8 - Good. 281 out of 745 reviews
Rating 6 - Okay. 106 out of 745 reviews
Rating 4 - Poor. 53 out of 745 reviews
Rating 2 - Terrible. 32 out of 745 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jehan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extreme helpful front desk stop.
Stayed 4 nights in Jun 2025

10/10 Excellent

Selva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Holiday Inn Norwich and had a fantastic experience! The hotel exceeded my expectations in every way. The room was comfortable and clean, the staff were friendly and helpful, and the breakfast was absolutely delicious! The variety of options was great, and everything was freshly prepared. I'd highly recommend this hotel to anyone visiting Norwich. Overall, a great stay with excellent value for money. Absolutely recommend this for short stay"
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

All good 2 minor things, no yoghurts at breakfast and dining room chairs make a horrible noice when people move them ( as I say minor things) Everything else very good Nice breakfast plenty of choice Rooms fine Location fine
Stayed 2 nights in Jun 2025

10/10 Excellent

Sylvia

Traveled with family
Lovely and quiet location. Good for buses into city centre. Comfortable bed and clean.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lara

Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed for one night. Staff were really nice and attentive. Very clean throughout. Lovely abundant breakfast but I wouldn't recommend the scrambled eggs. Overall it was a good experience and we will return.
Stayed 1 night in May 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rabia

Stayed 1 night in May 2025

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service
Nothing further to add
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Excellent stay, friendly staff, good breakfast choices, very clean bathroom and room. Big comfy bed and choice of pillows. Could do with a safe in the room. Good location with easy access to local buses to city centre & further afield. Asada on the doorstep for forgotten essentials & snacks.
Stayed 2 nights in May 2025

8/10 Good

Yo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bedroom with good condition, will visit again.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice staff at reception and at breakfast, room good, breakfast good great choice
Stayed 2 nights in Apr 2025

8/10 Good

Laurence

Stayed 2 nights in Apr 2025

10/10 Excellent

Jozef

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accomodation, really kind staff
Stayed 1 night in Apr 2025

4/10 Poor

Helen

Business traveler
Disliked: Amenities, property conditions & facilities
The property needs painting as most of the woodwork is chipped and damaged. The air con didn’t work and there are no windows so the room was hot smelly and uncomfortable
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night out in Norwich

Clean comfortable, close to our evening out and able to get a drink at the bar late night. Breakfast included in the price… can’t fault it really.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall. Nothing negative to say
Stayed 10 nights in Mar 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good but the bed

Very clean, all the basics covered. Breakfast was ok but the area where is ess presented was very small and just not enough for the guests; we were all kind of falling over one another. The staff were friendly. The main issue was there bed. I am a side sleeper but don't like a soft mattress but this one was little more than a board with a sheet over it, making it really hard to sleep and leaving me feeling bruised in the morning. No idea how procurement department could arrive at purchasing this.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Amenities
We had a great stay, staff were friendly and helpful, room was very spacious and clean
Stayed 3 nights in Mar 2025

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

8/10 Good

C J

Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Woken up at 6 with a gym class going on next door
Stayed 1 night in Feb 2025

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