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Caistor Hall

3.0 star property
Hotel in Norwich with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Caistor Hall

Cozy retreat with a four-poster canopy bed, clawfoot bathtub, and wooden nightstand.
Stunning pavilion surrounded by lush greenery, featuring a central dome and four columns, perfect for relaxation.
Enjoy dining in a beautifully appointed restaurant with elegant floral-patterned walls, comfortable seating, and a spacious layout.
Relax in a spacious living room with a plush sofa, armchairs, and a wooden coffee table.
Stunning brick facade with a charming window, adorned with lush flowering plants and a decorative chandelier.

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Stoke Road, Norwich, England, NR14 8QN
  • Dunston Hall
    ‪4 min drive‬
  • Carrow Road
    ‪6 min drive‬
  • University of East Anglia
    ‪8 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪15 min drive‬

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Room options

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

1 bedroom, individually decorated, individually furnished

Standard Double Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View | 1 bedroom, individually decorated, individually furnished

Deluxe Double Room, 1 Double Bed, Garden View

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, individually furnished

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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Norwich
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.4 out of 10, Good, 575 reviews
$81 nightly
The price is $97
Aug 17 - Aug 18
Total includes taxes and fees
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About the neighborhood

Norwich

Located within a mile (2 km) of High Ash Farm, Caistor Hall is within 2 miles (3 km) of Dunston Hall. This 3-star hotel has 19 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Dunston Hall - 4 min drive - 1.4 miles
  • Carrow Road - 6 min drive - 4.1 miles
  • Norwich Castle - 7 min drive - 4.5 miles
  • University of East Anglia - 8 min drive - 5.7 miles
  • Norwich Cathedral - 8 min drive - 5.3 miles

Getting around

  • Brundall Station - 16 min drive
  • Norwich (NWI-Norwich Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Zaks - ‬6 min drive
  • ‪the Oak Tree - ‬5 min drive
  • ‪Muffin Break Cafes NORWICH - ‬6 min drive
  • ‪The Railway Tavern - ‬4 min drive

About this property

Caistor Hall

Hotel in Norwich with 2 restaurants and free breakfast
Caistor Hall features free WiFi in public areas, conference space, and coffee in a common area. If you plan to drive, free parking is available. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a banquet hall, and a garden.
40-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Electric kettles, free local calls, and hair dryers are also available.

Languages

English, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • 75 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • This property welcomes pets for GBP 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day
  • Cribs/infant beds are available for GBP 10.0 per day

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Valentine's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • A charge for a mandatory Valentine's Day gala dinner on February 14 is included in the total price shown.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Caistor Hall Hotel
Caistor Hall Norwich
Caistor Hall Hotel Norwich

Frequently asked questions

Is free cancellation available at Caistor Hall?

Caistor Hall provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Caistor Hall?

This hotel is located in Norwich, close to Dunston Hall, Carrow Road, and Norwich Riverside Walk. You'll also find Norfolk Broads and Whitlingham Country Park within a short drive.

Is parking available on site at Caistor Hall?

Yes, self parking is offered for free at the hotel.

Does Caistor Hall have a casino on the premises?

No, Caistor Hall doesn't have a casino.

Will I find an indoor pool at Caistor Hall?

No, there is no indoor pool at this hotel.

Is Caistor Hall good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and private dining.

Does Caistor Hall have a hot tub?

No, this hotel doesn't have a spa tub.

Does Caistor Hall have a restaurant that serves breakfast?

Yes, Caistor Hall has 2 restaurants, and serves free English breakfast each morning.

Will Caistor Hall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Caistor Hall for a fee of GBP 20 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Caistor Hall?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Caistor Hall?

The closest major airport to Caistor Hall is Norwich (NWI-Norwich Intl.), which is 16.4 mi away (27 minutes by car).

Can I book a room with a balcony at Caistor Hall?

No, there aren't any guestrooms with balconies at Caistor Hall.

Caistor Hall Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 99 reviews
Rating 8 - Good. 15 out of 99 reviews
Rating 6 - Okay. 4 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should pick this one, great place to stay

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Stayed 1 night in Feb 2025

8/10 Good

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the whole, a pleasant stay

Beautiful hotel, amazing room, breakfast disapponting
Stayed 1 night in Feb 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat for my wife and I

We wanted to treat ourselves, and we were not disappointed at all. All the staff were friendly and helpful. From the very friendly and kind, member of staff at reception, ( I apologise if you were a manager ) who even though we were an hour early for booking in, and we said we would have a coffee first, ran upstairs to check out room was ready. Thank you. We loved afternoon tea, beautiful food, coffee, atmosphere and service from the young waiter. Thank you, you made our visit amazing. Our room was beautiful and spacious, soooo comfy, the bed was the best I had slept in and chilled out on. Sooooo peaceful. The rainfall shower was the best shower I have ever had, I love a rainfall shower and this had the pressure and range of temperatures too. Sooo refreshed from that shower. The breakfast and service was as good too. Thank you for a memorable experience, we will be back again. Beautiful scenery around too.
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too. Bed, though, could have been more comfortable and TV better placed. Overall though a really great place to stay and highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel; great food; nice bar; perfect
Stayed 2 nights in Sep 2024

8/10 Good

Flora, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A really enjoyable stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really wish we were told beforehand that there was a Wedding on the night of our stay. Although it did not disturb us too much, it would have been nice to have been forewarned, to give us the choice of staying or not. Otherwise was lovely apart from the waiting staff forgetting my brown toast at Breakfast
Stayed 1 night in Sep 2024

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book with caution.

I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish. First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel. On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration. Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication. All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
Stayed 1 night in Aug 2024

10/10 Excellent

Qingyi

Stayed 1 night in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious little gem in the country.

First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Great potential, but overall disappointing

Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff. However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better. Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid. Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!) So much potential to be a great property but being let down by poor management.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024