8/10 Bueno
Virginia R.
3 oct. 2025
Le gustó: Limpieza
The keys were in a locked box, but it was a half hour walk to the property with our luggage. Then that needed to be repeated to drop the keys off again. We were pleased to see that the apartment, which was on the third floor, has a lift. However the lift door would not open on the third floor so we still had to carry our luggage up a narrow winding staircase to the top. I contacted the managing agent immediately and she said it would be fixed. 6 days later, when we left, it still wasn't fixed. So down the stairs we went again. The managing agent's attitude was that she'd told the building owner so that was the end of her responsibility. We had deliberately gone with a property where there was a managing agent so we didn't have to deal directly with the owner with language barriers so that was very disappointing. The apartment itself was large, light and airy and in a great location.
Virginia R.
Se hospedó 6 noches en septiembre de 2025
