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Citysteps Hotels Newcastle West

2.0 star property

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Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Reception
Exterior
Reception
Shower, slippers, towels, soap

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, St. James' Park
    ‪17 min walk‬
  • Place, Chinatown
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪18 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Elswick, Citysteps Hotels Newcastle West is within a mile (2 km) of sights such as St. James' Park and Mill Volvo Tyne Theatre. This 26-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Leazes Park - 14 min walk - 0.8 miles
  • St. James' Park - 17 min walk - 0.9 miles
  • Chinatown - 17 min walk - 0.9 miles
  • Utilita Arena Newcastle - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 5 min drive - 1.4 miles

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Komal Curry House - ‬11 min walk
  • ‪Moulin Rouge - ‬14 min walk
  • ‪Greggs - ‬8 min walk
  • ‪Fattoush - ‬8 min walk
  • ‪Persian Bite - ‬11 min walk

About this property

Citysteps Hotels Newcastle West

Guests of Citysteps Hotels Newcastle West enjoy features like free WiFi in public areas. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Change of towels is available on request.

Similar properties

Exterior
Rooms Inn
Elswick
  • Breakfast included
  • Free WiFi
  • Parking available
  • Housekeeping
8.0 out of 10, Very Good, 1,001 reviews
$49 nightly
The price is $58
Apr 13 - Apr 14
Total with taxes and fees
Rooms Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do close to Citysteps Hotels Newcastle West?

This hotel is situated in Elswick within a short 19-minute walk of Chinatown and also 19 minutes on foot from O2 Academy Newcastle. You'll also find Mill Volvo Tyne Theatre and Life Science Centre less than a mile away.

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on Apr 8, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Citysteps Hotels Newcastle West?

No, there isn't parking at this hotel.

Does Citysteps Hotels Newcastle West feature a casino?

No, Citysteps Hotels Newcastle West doesn't have a casino.

Is there an indoor pool at Citysteps Hotels Newcastle West?

No, there is no indoor pool at this hotel.

Are there hot tubs at Citysteps Hotels Newcastle West?

No, there isn't a spa tub at this hotel.

Does Citysteps Hotels Newcastle West feature a restaurant that includes a breakfast menu?

No, Citysteps Hotels Newcastle West doesn't have a restaurant that serves breakfast.

Will Citysteps Hotels Newcastle West allow pets to stay free of charge?

No, pets aren't allowed at Citysteps Hotels Newcastle West.

Does Citysteps Hotels Newcastle West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Citysteps Hotels Newcastle West?

The closest major airport to Citysteps Hotels Newcastle West is Newcastle Intl. Airport (NCL), which is 8.7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Citysteps Hotels Newcastle West?

No, there aren't any guestrooms with balconies at Citysteps Hotels Newcastle West.

Citysteps Hotels Newcastle West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 4 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Room spotless, staff friendpy and efficient
Stayed 1 night in Dec 2025

6/10 Okay

chris

Stayed 1 night in Dec 2025

4/10 Poor

Karen

Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Bit out of the way but the room was very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints.
Stayed 1 night in Dec 2025

4/10 Poor

Sharon

Stayed 1 night in Dec 2025

10/10 Excellent

Anup

Business traveler
Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jade

Stayed 1 night in Nov 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Plugs were not in a convenient place which meant the lamps on the bedside tables weren't actually plugged into anything and we had to charge our phones across the room. In terms of price it was very reasonable and the facilities were kept very clean.
Stayed 1 night in Nov 2025

2/10 Terrible

Neha

Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really fresh, clean room at fantastic value. Friendly staff. Just over a mile walk out of city centre - not the nicest area, but overall value is tremendous. Room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

Opeyemi

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
class
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really useful little hotel! So convenient and clean! Lovely staff
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025