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Aparthotel

Quest Newcastle West

4.5 star property
Luxury aparthotel with a fitness center, near Newcastle Civic Theater

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Photo gallery for Quest Newcastle West

Apartment | In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
Beach
Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Parking available
  • Barbecue grill

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪12 min walk‬
  • Place, Newcastle Civic Theater
    ‪17 min walk‬
  • Place, Newcastle Beach
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Newcastle

Located in Newcastle West within a mile (2 km) of Newcastle Civic Theater, Quest Newcastle West is within 2 miles (3 km) of other popular sights such as Newcastle Showground. Each of the 78 rooms at this 4.5-star aparthotel includes a microwave, a coffee maker, and a flat-screen TV.
View more Aparthotels in NewcastleOpens in a new window

What's nearby

  • NEX - 12 min walk - 0.7 miles
  • Newcastle Civic Theater - 17 min walk - 0.9 miles
  • Newcastle City Hall - 17 min walk - 0.9 miles
  • Newcastle Showground - 3 min drive - 1.5 miles
  • Newcastle Beach - 4 min drive - 2.0 miles

Getting around

  • Newcastle Interchange Station - 4 min walk
  • Newcastle, NSW (NTL-Williamtown) - 26 min drive

Restaurants

  • ‪Oceane Hotel - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Morning Market - ‬3 min walk
  • ‪KFC - ‬8 min walk
  • ‪Domino's Pizza - ‬9 min walk

About this property

Quest Newcastle West

Luxury aparthotel with a fitness center, near Newcastle Civic Theater
At Quest Newcastle West, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is offered for AUD 35 per day. Front-desk staff can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a business center, laundry facilities, and barbecue grills.
Each apartment has an array of amenities, including a microwave, a stovetop, and a coffee maker. Guests can expect to find free WiFi and a 43-inch flat-screen TV with digital channels and Netflix. The bathroom offers hair dryers and free toiletries. Other standard amenities include a safe, an ironing board, and a desk. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

Similar properties

Exterior
Holiday Inn Express Newcastle by IHG
  • Breakfast included
  • Free WiFi
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  • Air conditioning
9.2 out of 10, Wonderful, 1,002 reviews
$100 nightly
The price is $110
Mar 1 - Mar 2
Total with taxes and fees
Holiday Inn Express Newcastle by IHG

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 50 per night
  • Cribs/infant beds are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-8:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Frequently asked questions

Is free cancellation available at Quest Newcastle West?

Quest Newcastle West offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Quest Newcastle West?

This aparthotel is situated in Newcastle West within a short 17-minute walk of Newcastle Civic Theater and also 19 minutes on foot from Newcastle City Hall. You'll also find Newcastle Civic Park and Newcastle Museum less than a mile away.

Will I be able to park at this aparthotel?

Yes, uncovered parking is offered for AUD 35 per day. Though parking is limited, accessible parking is also available.

Does Quest Newcastle West include a casino on the premises?

No, Quest Newcastle West doesn't have a casino.

Will I find an indoor pool at Quest Newcastle West?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Quest Newcastle West?

Couples staying at this aparthotel will value amenities like Netflix, kitchens in some apartments, as well as concierge services.

Does Quest Newcastle West have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Quest Newcastle West have a restaurant that serves breakfast?

No, Quest Newcastle West doesn't have a restaurant that serves breakfast.

Will Quest Newcastle West allow pets to stay free of charge?

No, pets aren't allowed at Quest Newcastle West though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Quest Newcastle West?

The closest major airport to Quest Newcastle West is Newcastle, NSW (NTL-Williamtown), which is 15.7 mi away (26 minutes by car).

Are there rooms with balconies at Quest Newcastle West?

No, there aren't any apartments with balconies at Quest Newcastle West.

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 351 reviews
Rating 8 - Good. 87 out of 351 reviews
Rating 6 - Okay. 31 out of 351 reviews
Rating 4 - Poor. 9 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Nene

Stayed 1 night in Oct 2025

6/10 Okay

Damien, Claremont Meadows

Disliked: Amenities
Middle age Female staff member alittle abrupt upon check-in, cockroaches in the room. Property and amenities pretty average overall. Not much on-site.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort

Amazing

Amazing place to stay with probably the best check in staff I’ve met in the last 30 years of travelling around, very knowledgeable and helpful. Will be recommending to any of my family and friends that ever stay in Newcastle.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Though on a driving trip and carparking would be helpful it was very safe and easy to park in the street. The unique heritage building was very appropriate for an industrial town.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
The bed was shocking, pillows as hard as a rock and the shower barely got hot. Front desk people were great. Just not overly happy with the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Great facility , just needed to know you had to pre book secure parking
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Stayed 1 night in Apr 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
Stayed 2 nights in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
I appreciated the local tourist information which was made available in the foyer
Stayed 1 night in Feb 2025

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Business traveler
Liked: Cleanliness

Ok for a quick stay

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Stayed 1 night in Jan 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, room comfort

Quest hotel Newcastle

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Jana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing old building
Stayed 3 nights in Dec 2024

4/10 Poor

Steven

Disliked: Cleanliness

Bad sewerage smell in the bathroom stunk the room

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Stayed 2 nights in Dec 2024

8/10 Good

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment. Very clean and spacious. Fabulous cus service. Great parking & location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
The quest was close to everything I needed, the staff were very respectful and kind, my room was immaculate and had everything I needed
Stayed 1 night in Dec 2024