2/10 Terrible
Nada
May 7, 2025
During our stay we booked an ATV tour with the hotel. During the tour, it began to rain heavily and asked the tour guides if it was possible to return to the hotel via taxi (as we saw other members do the same). Instead of helping the tour guides began harassing my friend and I making inappropriate gestures to our bodies, and yelling shut-up in our ears. When we informed the hotel of this and that we would be leaving as we do not feel safe, they did not do anything to compensate us for the rest of the trip nor did they offer any reparations. Although they said they would refund if Expedia agreed, we were informed by Expedia that the hotel refused the refund. Furthermore, when we asked for help during the ATV tour the hotel refused to come get us. Stay away from this hotel at all costs.
Nada
Stayed 3 nights in May 2025