The problem with checking happened because I had to use the VRBO app on my phone. I didn’t know that because I’d used my computer (not phone) to register, pay, etc., and communicated via email. It would have been SO much easier if the number to open the door could have been texted or emailed, especially because I wasn’t informed that I would need to use the VRBO app. Also, when we couldn’t get in, there was no way to reach the landlord or VRBO. We almost went to Grass Valley to find a place to stay. Once we go into the house, it was a wonderful experience!