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Hotel de l'Ecluse

3.0 star property
VIP Access

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Photo gallery for Hotel de l'Ecluse

Exterior
Premium bedding, minibar, individually decorated, desk
Daily buffet breakfast for a fee
Reception
Shower, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Rue De l'Ecluse 24, Neuchatel, NE, 2000
  • Place, Prison Tower
    â€Ș3 min walk‬
  • Place, Place Pury
    â€Ș6 min walk‬
  • Place, Neuchatel Botanical Garden
    â€Ș13 min walk‬
  • Airport, Bern (BRN-Belp)
    â€Ș64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double Room Single Use, 1 Queen Bed

Premium bedding, minibar, individually decorated, desk

Classic Double Room Single Use, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, minibar, individually decorated, desk

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Neuchatel

Hotel de l'Ecluse places you next to Chateau de NeuchĂątel and within a 5-minute walk of Prison Tower. This 22-room, 3-star hotel has conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Galerie Quint-Essences - 3 min walk - 0.2 miles
  • Prison Tower - 3 min walk - 0.2 miles
  • Chateau de NeuchĂątel - 3 min walk - 0.2 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 13 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 85 min drive

Restaurants

  • â€ȘLa Turquoise Snack Bar - ‬4 min walk
  • â€ȘBeer O'Clock - ‬6 min walk
  • â€ȘWodey-Suchard - ‬4 min walk
  • â€ȘBrasserie du Cardinal - ‬3 min walk
  • â€ȘFamiglia Leccese - ‬3 min walk

About this property

Hotel de l'Ecluse

At Hotel de l'Ecluse, guests have access to free WiFi in public areas, a terrace, and laundry facilities. Offsite parking is available for a fee. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, electric kettles, and phones are also available.

Similar properties

Property entrance
Hotel des Arts
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  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
8.6 out of 10, Excellent, 628 reviews
$180 nightly
The price is $197
Jul 12 - Jul 13
Total with taxes and fees
Hotel des Arts

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • Elevator (43 inch wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 40.0 per night
  • Cribs/infant beds are available for CHF 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 per person
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: CHF 5 per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

de l'Ecluse Neuchatel
Hotel de l'Ecluse
Hotel de l'Ecluse Neuchatel
Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel

Frequently asked questions

Is a free cancellation option available at Hotel de l'Ecluse?

Hotel de l'Ecluse offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel de l'Ecluse?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Hotel de l'Ecluse on Jun 29, 2026 start from $228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel de l'Ecluse?

This hotel is located in Neuchatel, just steps from Prison Tower and Chateau de NeuchĂątel, and within a short walk of Place Pury. You'll also find Lac de Neuchatel and Casino Neuchatel less than a mile away.

Is there parking available at Hotel de l'Ecluse?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel de l'Ecluse feature a casino?

No, Hotel de l'Ecluse doesn't have a casino.

Will I find an indoor pool at Hotel de l'Ecluse?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel de l'Ecluse?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a bar/lounge.

Does Hotel de l'Ecluse have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel de l'Ecluse have a restaurant that serves breakfast?

Yes, Hotel de l'Ecluse serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel de l'Ecluse allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel de l'Ecluse for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Does Hotel de l'Ecluse have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel de l'Ecluse?

The closest major airport to Hotel de l'Ecluse is Bern (BRN-Belp), which is about 27.7 mi away.

Are there rooms with balconies at Hotel de l'Ecluse?

No, you won't find guestrooms with balconies at Hotel de l'Ecluse.

Hotel de l'Ecluse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 123 reviews
Rating 8 - Good. 54 out of 123 reviews
Rating 6 - Okay. 11 out of 123 reviews
Rating 4 - Poor. 3 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Room was clean. Friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tsuiyueh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was very clean and the staff was very kind. The location is not far from both the train station and the downtown (almost middle of the slope between the station and the downtown). The breakfast was not gorgeous but sufficiently good for me. Only the problem was no AC. The room was quite hot during my stay.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

E. Michael

Disliked: Staff & service
The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
Stayed 6 nights in Jul 2022
Verified

6/10 Okay

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HĂŽtel moyen

HĂŽtel trĂšs moyen
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
éąšăźé€šă‚Šă‚ˆă„éƒšć±‹ă§ă—ăŸ
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Amenities
Cosy hÎtel, bien situé au centre, prÚs parking bon prix, bon rapport Q/P
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber und praktisch eingerichtet.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, gerÀmiges Zimmer. Sehr ruhig.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NeuchĂątel bei Regen

Das Àusserst zentral gelegene Hotel ist eine kleine Perle in dieser Stadt mit durchaus romantischem Flair. Unser Zimmer war extrem ruhig zum Innenhof gelegen, praktisch eingerichtet und funktional. Die Bedienung war aufmerksam und sehr freundlich. Wir kommen gerne wieder!
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service

Gutes Hotel fĂŒr Kurzaufenthalt

Insgesamt gute Übernachtungsmöglichkeit fĂŒr eine Nacht, Hotel bzw. Zimmer etwas in die Jahre gekommen. Grösstenteils sauber. Altstadt gut erreichbar in wenigen Fussminuten. Leider kein Parkplatz und keine VergĂŒnstigung (mind. CHF 25.00 pro 24h in umliegenden ParkhĂ€usern!)
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N. Weisskopf

Super Zentrale Lage.
Stayed 3 nights in May 2021
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon choix pour dormir Ă  NeuchĂątel

L'hĂŽtel n'est pas facile Ă  trouver et je n'ai pas trouvĂ© oĂč me garer ailleurs qu'au parking du centre commercial Ă  proximitĂ©. Mais il est bien situĂ©, refait Ă  neuf et d'un tarif raisonnable.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent emplacement

Personnel accueillant et serviable. Chambre propre et confortable. Possibilité de manger sur place (trÚs bon). Au centre ville.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SĂ©jour affaire

Je recommande
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt im Hotel war sehr angenehm.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wunderbar
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres agreable et propre, bien situé . Les chambres sont calmes et spacieuses.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!

Top!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le seul bémol wifi trop lent
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel an guter Lage gerne wieder
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & clean room with a kitchen. Friendly staff

Really nice Hotel with a nice room with a small kitchen. The view from the room was nice and the person in the reception was friendly and helpful.
Stayed 3 nights in Jun 2020
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TipTop

Sauberes Zimmer, gute Lage, freundliches Personal
Stayed 1 night in May 2020