Hotel des Arts

3.0 star property
Hotel in Neuchatel

Choose dates to view prices

Photo gallery for Hotel des Arts

Property entrance
Suite | Living area | 40-cm flat-screen TV with cable channels, TV
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Lac de Neuchatel
    ‪3 min walk‬
  • Chateau de Neuchâtel
    ‪11 min walk‬
  • Neuchatel Botanical Garden
    ‪12 min walk‬
  • Bern (BRN-Belp)
    ‪55 min drive‬

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Room options

Suite

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Twin Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Neuchatel

Hotel des Arts places you next to Casino Neuchatel and Musée d’Art et d’Histoire. The 46 rooms at this 3-star hotel include espresso makers, flat-screen TVs, and premium bedding.

What's nearby

  • Casino Neuchatel - 2 min walk - 0.1 miles
  • Lac de Neuchatel - 3 min walk - 0.2 miles
  • Place Pury - 9 min walk - 0.5 miles
  • Chateau de Neuchâtel - 11 min walk - 0.6 miles
  • Neuchatel Botanical Garden - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

Hotel in Neuchatel
At Hotel des Arts, guests have access to free WiFi in public areas, conference space, and a computer station. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, a vending machine, and a banquet hall.
Guests can expect free WiFi and 40-cm flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, portable fans, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CHF 45.0 per day
  • Cribs/infant beds are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is a free cancellation option available at Hotel des Arts?

Hotel des Arts offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Hotel des Arts?

This hotel is located in Neuchatel, just steps from Lac de Neuchatel and Casino Neuchatel, and within a short walk of Trans Swiss Trail. You'll also find Theatre du Passage and Place Pury less than a mile away.

Is there parking available at Hotel des Arts?

No, there isn't parking available at the hotel.

Does Hotel des Arts feature a casino at the property?

No, Hotel des Arts doesn't have a casino.

Will I find an indoor pool at Hotel des Arts?

No, there is no indoor pool at this hotel.

Is Hotel des Arts a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and an espresso maker in each guestroom and city views in some.

Are there hot tubs at Hotel des Arts?

No, there isn't a spa tub at this hotel.

Does Hotel des Arts have a restaurant with a breakfast menu?

Hotel des Arts offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel des Arts allow pets to stay for free?

No, pets aren't allowed at Hotel des Arts.

Does Hotel des Arts have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel des Arts?

The closest major airport to Hotel des Arts is Bern (BRN-Belp), which is about 27.2 mi away.

Can I book a room with a balcony at Hotel des Arts?

Yes, some guestrooms at Hotel des Arts offer a balcony and may feature city views.

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 590 reviews
Rating 8 - Good. 251 out of 590 reviews
Rating 6 - Okay. 61 out of 590 reviews
Rating 4 - Poor. 12 out of 590 reviews
Rating 2 - Terrible. 5 out of 590 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, South Orange

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

8/10 Good

Shlomi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 2 nights in Jun 2024

8/10 Good

Roumen

Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qindeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Sivapragasam

Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night in Neuchâtel

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

10/10 Excellent

Renia

Stayed 1 night in May 2024

8/10 Good

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choice close to the city centre

Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024

10/10 Excellent

Razvan Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent
Stayed 1 night in Mar 2024

8/10 Good

Elwine Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Evan, Lond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are limited.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ross, Zurich

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ber good.
Stayed 1 night in Jan 2023

10/10 Excellent

Ross, Zurich

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023