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Hotel des Arts

3.0 star property
Hotel in Neuchatel

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Photo gallery for Hotel des Arts

Property entrance
Buffet
Double Room | Premium bedding, desk, laptop workspace, free WiFi
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Place, Casino Neuchatel
    ‪2 min walk‬
  • Place, Chateau de Neuchâtel
    ‪11 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪54 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • City view

About the neighborhood

Neuchatel

Hotel des Arts places you next to Casino Neuchatel and Musée d’Art et d’Histoire. The 46 rooms at this 3-star hotel include espresso makers, flat-screen TVs, and premium bedding.

What's nearby

  • Casino Neuchatel - 2 min walk - 0.1 miles
  • Theatre du Passage - 6 min walk - 0.4 miles
  • Place Pury - 9 min walk - 0.5 miles
  • Chateau de Neuchâtel - 11 min walk - 0.6 miles
  • Neuchatel Botanical Garden - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Cactus - ‬1 min walk
  • ‪Chez Bach & Buck - ‬1 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Les Brasseurs - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk

About this property

Hotel des Arts

Hotel in Neuchatel
At Hotel des Arts, guests have access to free WiFi in public areas, conference space, and a computer station. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a banquet hall, and a vending machine.
Guests can expect free WiFi and 40-cm flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, portable fans, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Double Room, Balcony, Lake View | Balcony
Hôtel Alpes & Lac
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 392 reviews
$173 nightly
The price is $190
Feb 1 - Feb 2
Total with taxes and fees
Hôtel Alpes & Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CHF 45.0 per day
  • Cribs/infant beds are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is a free cancellation option available at Hotel des Arts?

Hotel des Arts offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Hotel des Arts?

This hotel is located in Neuchatel, just steps from Casino Neuchatel and Lac de Neuchatel, and within a short walk of Place Pury. You'll also find Chateau de Neuchâtel and Neuchatel Botanical Garden less than a mile away.

Is there parking available at Hotel des Arts?

No, this hotel doesn't offer parking.

Does Hotel des Arts feature a casino at the property?

No, Hotel des Arts doesn't have a casino.

Will I find an indoor pool at Hotel des Arts?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel des Arts?

Couples will appreciate amenities at this hotel, including premium bedding and an espresso maker in each guestroom and city views in some.

Are there hot tubs at Hotel des Arts?

No, this hotel doesn't have a spa tub.

Does Hotel des Arts have a restaurant with a breakfast menu?

Hotel des Arts offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel des Arts allow pets to stay for free?

No, pets aren't allowed at Hotel des Arts.

Are there connecting rooms at Hotel des Arts?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel des Arts?

The closest major airport to Hotel des Arts is Bern (BRN-Belp), which is about 27.2 mi away.

Can I book a room with a balcony at Hotel des Arts?

Yes, some guestrooms at Hotel des Arts offer a balcony and may feature city views.

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 621 reviews
Rating 8 - Good. 261 out of 621 reviews
Rating 6 - Okay. 65 out of 621 reviews
Rating 4 - Poor. 13 out of 621 reviews
Rating 2 - Terrible. 5 out of 621 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sudipto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025

4/10 Poor

Arlene

Traveled with family
Disliked: Amenities
No air conditioning, we didn’t get to sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lake near by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel, Guatemala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está en el centro de la ciudad pero tiene estaciones de bus que te llevan en pocos minutos o si te gusta caminar sin 10 min. Tienen la playa den lago a menos de 5 minutos a pie y hay varias áreas de juegos para niños si van con hijos pequeños
Stayed 1 night in Aug 2025

8/10 Good

Gobinder

Traveled with family
Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, South Orange

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

8/10 Good

Shlomi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 2 nights in Jun 2024

8/10 Good

Roumen

Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qindeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Sivapragasam

Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night in Neuchâtel

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

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