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Hôtel Alpes & Lac

3.0 star property

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Photo gallery for Hôtel Alpes & Lac

Double Room, Balcony, Lake View | Balcony
Twin Room, Balcony, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds
Room, 2 Twin Beds, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds
Exterior
Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Place De La Gare 2, Neuchatel, NE, 2000
  • Place, Casino Neuchatel
    ‪5 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪8 min walk‬
  • Place, Place Pury
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪53 min drive‬

Room options

View all photos for Single Room, Lake View

Single Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Single Room, Lake View

8.4 out of 10
Very good
(6 reviews)
  • Lake view
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Lake View

Double Room, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room, City View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Room, 2 Twin Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | In-room safe, desk, soundproofing, free cribs/infant beds

Twin Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Gare (Annexe)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Double Room Lac (Annexe)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe) | In-room safe, desk, soundproofing, free cribs/infant beds

Suite Lac (Annexe)

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Neuchatel

Located within a 5-minute walk of Casino Neuchatel, Hôtel Alpes & Lac is within a 15-minute stroll of Theatre du Passage. This 30-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Casino Neuchatel - 5 min walk - 0.3 miles
  • Neuchatel Botanical Garden - 8 min walk - 0.4 miles
  • Centre Durrenmatt Neuchatel CDN - 9 min walk - 0.5 miles
  • Place Pury - 11 min walk - 0.6 miles
  • Chateau de Neuchâtel - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Cactus - ‬7 min walk
  • ‪Chez Bach & Buck - ‬5 min walk
  • ‪Le Bleu Café - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Himalayan Momo - ‬9 min walk

About this property

Hôtel Alpes & Lac

Guests staying at Hôtel Alpes & Lac enjoy free WiFi in public areas, a terrace, and an ATM. Self parking is offered for CHF 10 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a banquet hall and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lake
Hotel Touring au Lac
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.2 out of 10, Very Good, 415 reviews
$137 nightly
The price is $154
Feb 27 - Feb 28
Total with taxes and fees
Hotel Touring au Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Are free cancellation options available at Hôtel Alpes & Lac?

Hôtel Alpes & Lac provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do close to Hôtel Alpes & Lac?

Located steps from Casino Neuchatel, this hotel is in Neuchatel, and within a 10-minute walk of Theatre du Passage and Galerie Quint-Essences. You'll also find Lac de Neuchatel and Neuchatel Botanical Garden less than a mile away.

Is parking available on site at Hôtel Alpes & Lac?

Yes, covered parking is offered for CHF 10 per day.

Does Hôtel Alpes & Lac feature a casino on the premises?

No, Hôtel Alpes & Lac doesn't have a casino.

Will I find an indoor pool at Hôtel Alpes & Lac?

No, there is no indoor pool at this hotel.

Is Hôtel Alpes & Lac good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include lake views and bathrobes.

Does Hôtel Alpes & Lac have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Alpes & Lac feature a restaurant that includes a breakfast menu?

Yes, Hôtel Alpes & Lac serves continental breakfast each morning for a surcharge from its restaurant.

Will Hôtel Alpes & Lac allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Alpes & Lac.

Does Hôtel Alpes & Lac have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hôtel Alpes & Lac?

The closest major airport to Hôtel Alpes & Lac is Bern (BRN-Belp), which is about 27.2 mi away.

Are there rooms with balconies at Hôtel Alpes & Lac?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 394 reviews
Rating 8 - Good. 184 out of 394 reviews
Rating 6 - Okay. 30 out of 394 reviews
Rating 4 - Poor. 1 out of 394 reviews
Rating 2 - Terrible. 5 out of 394 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great view, but construction noise was an issue during the day.
Stayed 4 nights in Oct 2025

2/10 Terrible

Joshua

Stayed 3 nights in Oct 2025

8/10 Good

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.
Stayed 4 nights in Oct 2025

8/10 Good

Chandrajit

Traveled with family
As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Stayed 1 night in Jul 2025

8/10 Good

Olivia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Stayed 3 nights in Jul 2025

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Stayed 5 nights in Jun 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station. Quiet street with little noise. Great views over the lake
Stayed 1 night in Apr 2025

8/10 Good

SHAY

Stayed 2 nights in Apr 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

mark

Stayed 1 night in Feb 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yassin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Small Hotel

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

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